Reviews
I recently purchased a CPO AMG GLC 43 4Matic from RBM of
I recently purchased a CPO AMG GLC 43 4Matic from RBM of Atlanta and was assisted by Trevor Young and Darren Scholle. This was the absolute best buying experience I've ever had at a dealership, hands down. Trevor took the time to listen and understand what was really important to me, and gave me plenty of time to explore the other options on my list. And when the time came to put a deal together, the dealership was more than reasonable. I came away feeling like I was treated well and like I got a great deal, which I did. Plus, the after-sale care has been outstanding as well. Highly recommend these folks -- you can't go wrong!
I recently purchased a CPO AMG GLC 43 4Matic from RBM of
I recently purchased a CPO AMG GLC 43 4Matic from RBM of Atlanta and was assisted by Trevor Young and Darren Scholle. This was the absolute best buying experience I've ever had at a dealership, hands down. Trevor took the time to listen and understand what was really important to me, and gave me plenty of time to explore the other options on my list. And when the time came to put a deal together, the dealership was more than reasonable. I came away feeling like I was treated well and like I got a great deal, which I did. Plus, the after-sale care has been outstanding as well. Highly recommend these folks -- you can't go wrong!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience with the finance team at RBM of Atlanta,
My experience with the finance team at RBM of Atlanta, Inc. Mercedes Benz was extremely disappointing and unprofessional. After clearly discussing and agreeing on which bank my credit would be run through, Casey, the finance representative, ran my credit with a completely different bank without my consent. When it came back declined, no explanation was provided. Instead, I was immediately pressured to put more money down, despite having a 720 credit score. Casey then attempted to run my credit a second time after I clearly stated no. When David, the sales manager, came out, there was no empathy or attempt to resolve the issue. The conversation started with, “Well, you did fill out the credit application,” implying that gives them permission to run credit wherever they choose. That expectation was never discussed or disclosed. Casey was rude, dismissive, and unable to explain why any of this occurred. As a Mercedes owner, I expected transparency and professionalism. Instead, the finance department completely damaged what should have been a premium buying experience.
My experience with the finance team at RBM of Atlanta,
My experience with the finance team at RBM of Atlanta, Inc. Mercedes Benz was extremely disappointing and unprofessional. After clearly discussing and agreeing on which bank my credit would be run through, Casey, the finance representative, ran my credit with a completely different bank without my consent. When it came back declined, no explanation was provided. Instead, I was immediately pressured to put more money down, despite having a 720 credit score. Casey then attempted to run my credit a second time after I clearly stated no. When David, the sales manager, came out, there was no empathy or attempt to resolve the issue. The conversation started with, “Well, you did fill out the credit application,” implying that gives them permission to run credit wherever they choose. That expectation was never discussed or disclosed. Casey was rude, dismissive, and unable to explain why any of this occurred. As a Mercedes owner, I expected transparency and professionalism. Instead, the finance department completely damaged what should have been a premium buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Eric was very helpful when I purchased my car.
Eric was very helpful when I purchased my car. Eric and the Finance Dept. made the process so quick and pain free.
Eric was very helpful when I purchased my car.
Eric was very helpful when I purchased my car. Eric and the Finance Dept. made the process so quick and pain free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don Bonura was incredible to work with and made the whole
Don Bonura was incredible to work with and made the whole buying process seamless and a pleasant experience. Would highly recommend anyone ask for him next time they are looking to buy a car.
Don Bonura was incredible to work with and made the whole
Don Bonura was incredible to work with and made the whole buying process seamless and a pleasant experience. Would highly recommend anyone ask for him next time they are looking to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I recently purchased a GLE 53 AMG from Don
My wife and I recently purchased a GLE 53 AMG from Don Bonura at RBM of Atlanta. Don was knowledgeable, professional, and arranged for excellent finance terms. This was the most seamless buying process we've ever experienced and we couldn't be happier with our purchase!
My wife and I recently purchased a GLE 53 AMG from Don
My wife and I recently purchased a GLE 53 AMG from Don Bonura at RBM of Atlanta. Don was knowledgeable, professional, and arranged for excellent finance terms. This was the most seamless buying process we've ever experienced and we couldn't be happier with our purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can’t say enough about how amazing my experience was
I can’t say enough about how amazing my experience was with Darren Scholle. From the moment I walked in, he treated me like more than just a customer—he truly cared about finding the right car for me. He listened to what I needed, was patient with all my questions, and never once made me feel pressured. What really impressed me was how far he went to make the whole process stress-free. He concistently communicated, and made sure I understood every step. I custom built my dream GLC and he helped me find the best options within my budget. Cee got me quickly financed, and was also very friendly and helpful. Before I left, I got a very extensive, thorough training on every button on my console by the sweet young lady at the front desk. (Her name slips my memory at the moment) Darren even followed up a few days afterward to check that I was happy. That kind of genuine care is rare these days, and it meant so much. Thanks to him, I didn’t just drive away with a car—I drove away feeling valued and supported. If you’re looking for someone who really goes above and beyond, I highly recommend Darren Scholle.
I can’t say enough about how amazing my experience was
I can’t say enough about how amazing my experience was with Darren Scholle. From the moment I walked in, he treated me like more than just a customer—he truly cared about finding the right car for me. He listened to what I needed, was patient with all my questions, and never once made me feel pressured. What really impressed me was how far he went to make the whole process stress-free. He concistently communicated, and made sure I understood every step. I custom built my dream GLC and he helped me find the best options within my budget. Cee got me quickly financed, and was also very friendly and helpful. Before I left, I got a very extensive, thorough training on every button on my console by the sweet young lady at the front desk. (Her name slips my memory at the moment) Darren even followed up a few days afterward to check that I was happy. That kind of genuine care is rare these days, and it meant so much. Thanks to him, I didn’t just drive away with a car—I drove away feeling valued and supported. If you’re looking for someone who really goes above and beyond, I highly recommend Darren Scholle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don is our go to guy at RBM, no one else.
Don is our go to guy at RBM, no one else. He listens to your needs, has an uncanny perception of what to suggest, yet is no pressure, patient and always treats us as if we were the only customers on the lot. Thank you Don and thank you RBM!
Don is our go to guy at RBM, no one else.
Don is our go to guy at RBM, no one else. He listens to your needs, has an uncanny perception of what to suggest, yet is no pressure, patient and always treats us as if we were the only customers on the lot. Thank you Don and thank you RBM!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just completed my 2nd purchase with RBM and highly
Just completed my 2nd purchase with RBM and highly recommend the dealership. My salesman for the 2nd time was Eric Koenigsberg. Eric is a walking encyclopedia about all things MB. I find Eric o be respectful, knowledgeable, considerate, timely and responsive to both emails and phone calls. Eric is, in fact, the most dependable car salesman I’ve ever met. The entire process, from the moment I walked into the beautiful dealership to the final signature and red bow on the car, was a pure delight. RBM and Eric have a loyal customer in me!!
Just completed my 2nd purchase with RBM and highly
Just completed my 2nd purchase with RBM and highly recommend the dealership. My salesman for the 2nd time was Eric Koenigsberg. Eric is a walking encyclopedia about all things MB. I find Eric o be respectful, knowledgeable, considerate, timely and responsive to both emails and phone calls. Eric is, in fact, the most dependable car salesman I’ve ever met. The entire process, from the moment I walked into the beautiful dealership to the final signature and red bow on the car, was a pure delight. RBM and Eric have a loyal customer in me!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just wrapped my 2nd purchase with RBM.
Just wrapped my 2nd purchase with RBM. Eric Koenigsberg was, once again, a pure delight. Eric is a walking historical encyclopedia of both the MB brand and all the steps necessary to purchase/lease a car from MB. The entire experience from the moment I walked in the door to the red bow on top at signing, every detail was considered and my expectations exceeded. RBM and Eric have a lifetime customer in me!
Just wrapped my 2nd purchase with RBM.
Just wrapped my 2nd purchase with RBM. Eric Koenigsberg was, once again, a pure delight. Eric is a walking historical encyclopedia of both the MB brand and all the steps necessary to purchase/lease a car from MB. The entire experience from the moment I walked in the door to the red bow on top at signing, every detail was considered and my expectations exceeded. RBM and Eric have a lifetime customer in me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and loyalty. Eric is the best in the business. We look forward to continuing earning your business and taking care of all your Mercedes-Benz needs.
I was very pleased working with Perry York He was very
I was very pleased working with Perry York He was very knowledgeable about the Mercedes I purchased and very pleasant to work with. I was very satisfied with my purchase and plan to do business with Perry and RBM in the future James Cotton
I was very pleased working with Perry York He was very
I was very pleased working with Perry York He was very knowledgeable about the Mercedes I purchased and very pleasant to work with. I was very satisfied with my purchase and plan to do business with Perry and RBM in the future James Cotton
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
