Reviews
Jason Friedman provided excellent service in taking care
Jason Friedman provided excellent service in taking care of end-to-end process of purchasing the vehicle. He was honest, courteous and friendly. He is knowledgeable and clarified all the questions about the process and the vehicle operation as well as specs. He collected the vehicle for a minor adjustment and delivered it home after correction, which I appreciated for saving my time. I give Jason 10/10.
Jason Friedman provided excellent service in taking care
Jason Friedman provided excellent service in taking care of end-to-end process of purchasing the vehicle. He was honest, courteous and friendly. He is knowledgeable and clarified all the questions about the process and the vehicle operation as well as specs. He collected the vehicle for a minor adjustment and delivered it home after correction, which I appreciated for saving my time. I give Jason 10/10.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The employees at the dealership were all very
The employees at the dealership were all very professional and cutius to me.all were very knowledgeable of the vehicle.
The employees at the dealership were all very
The employees at the dealership were all very professional and cutius to me.all were very knowledgeable of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can’t say enough good things about my experience with
I can’t say enough good things about my experience with RBM Mercedes. Brian Butcher is a true professional—knowledgeable, courteous, and always willing to go the extra mile to ensure everything is handled right the first time. I live in Spartanburg, SC, and I make the drive specifically to work with Brian and the RBM team. That should speak volumes about the level of service they provide. It’s always worth the trip for the peace of mind and quality of care I receive. Highly recommend both RBM and Brian Butcher for anyone who values excellent service and attention to detail. Keith Stephen
I can’t say enough good things about my experience with
I can’t say enough good things about my experience with RBM Mercedes. Brian Butcher is a true professional—knowledgeable, courteous, and always willing to go the extra mile to ensure everything is handled right the first time. I live in Spartanburg, SC, and I make the drive specifically to work with Brian and the RBM team. That should speak volumes about the level of service they provide. It’s always worth the trip for the peace of mind and quality of care I receive. Highly recommend both RBM and Brian Butcher for anyone who values excellent service and attention to detail. Keith Stephen
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He is an excellent person.
He is an excellent person. Makes you feel like you are home. Knows customers need. Very much knows his stuff. I would recommend him to anyone. Keep the good work Sir Don.
He is an excellent person.
He is an excellent person. Makes you feel like you are home. Knows customers need. Very much knows his stuff. I would recommend him to anyone. Keep the good work Sir Don.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently took delivery of a car I ordered from RBM of
I recently took delivery of a car I ordered from RBM of Atlanta and it was an ultra smooth, ultra painless process. This was especially thanks to Trevor Young, who was responsive, knowledgeable, fair and honest throughout the four month process. I can’t recommend him highly enough.
I recently took delivery of a car I ordered from RBM of
I recently took delivery of a car I ordered from RBM of Atlanta and it was an ultra smooth, ultra painless process. This was especially thanks to Trevor Young, who was responsive, knowledgeable, fair and honest throughout the four month process. I can’t recommend him highly enough.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After entering my 2020 E450, I got a display message that
After entering my 2020 E450, I got a display message that said "12V Battery. See Operator's Manual". Sent a quick note to Mitch Griffin thinking after 5 years a new battery was probably needed. He responded and after contacting RBM, Jordin Mendez was dispatched to my house. In about 20 minutes, the battery was replaced. Great job by Mitch, Jordin and my phone contact at RBM. Much appreciated!
After entering my 2020 E450, I got a display message that
After entering my 2020 E450, I got a display message that said "12V Battery. See Operator's Manual". Sent a quick note to Mitch Griffin thinking after 5 years a new battery was probably needed. He responded and after contacting RBM, Jordin Mendez was dispatched to my house. In about 20 minutes, the battery was replaced. Great job by Mitch, Jordin and my phone contact at RBM. Much appreciated!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My experience with Eric Gomez was fantastic.
My experience with Eric Gomez was fantastic. He was very knowledgeable, patient, and attentive to my needs. He took the time to explain everything clearly and made the entire process feel comfortable and stress-free. I never felt pressured, and he genuinely seemed interested in helping me find the right car. I would definitely recommend working with him! Love my new EQE!
My experience with Eric Gomez was fantastic.
My experience with Eric Gomez was fantastic. He was very knowledgeable, patient, and attentive to my needs. He took the time to explain everything clearly and made the entire process feel comfortable and stress-free. I never felt pressured, and he genuinely seemed interested in helping me find the right car. I would definitely recommend working with him! Love my new EQE!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was very easy working with Marcelo.
It was very easy working with Marcelo. I purchased the car from out of state. The process went very smoothly. Marcelo was very quick to get back to me, he sent videos, physically put golf clubs in the trunk to show me how they fit and texted me to alert me to documents that I would be receiving. I would certainly work with him again. I also liked the touch of the red carpet treatment and his pride in how the car looked.
It was very easy working with Marcelo.
It was very easy working with Marcelo. I purchased the car from out of state. The process went very smoothly. Marcelo was very quick to get back to me, he sent videos, physically put golf clubs in the trunk to show me how they fit and texted me to alert me to documents that I would be receiving. I would certainly work with him again. I also liked the touch of the red carpet treatment and his pride in how the car looked.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Many thxs to Eric Gomez and team for deliveree , follow
Many thxs to Eric Gomez and team for deliveree , follow up and attention to detail Long time customer, MB owner, repeat buyer and dedicated customer of Mr Eric Gomez , a professional automotive representative of RBM Sandy Springs Ga Contact Mr Gomez and experience the difference between just a salesman or a comfort specialist for your next Mercedes Benz Many thanks, S K Tilley Roswell Ga
Many thxs to Eric Gomez and team for deliveree , follow
Many thxs to Eric Gomez and team for deliveree , follow up and attention to detail Long time customer, MB owner, repeat buyer and dedicated customer of Mr Eric Gomez , a professional automotive representative of RBM Sandy Springs Ga Contact Mr Gomez and experience the difference between just a salesman or a comfort specialist for your next Mercedes Benz Many thanks, S K Tilley Roswell Ga
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eric Gomez I want to take a moment to express my
Hi Eric Gomez I want to take a moment to express my appreciation for the exceptional service you provided during my recent experience buying my dream car from your dealership. Your attentiveness, professionalism, and knowledge made the process smooth and enjoyable. Thank you for paying attention to me and focusing on my concerns Even after the sale you took my calls about my concerns your dedication to customer satisfaction truly stood out. Best Regards, Carolyn Ervin Finley
Hi Eric Gomez I want to take a moment to express my
Hi Eric Gomez I want to take a moment to express my appreciation for the exceptional service you provided during my recent experience buying my dream car from your dealership. Your attentiveness, professionalism, and knowledge made the process smooth and enjoyable. Thank you for paying attention to me and focusing on my concerns Even after the sale you took my calls about my concerns your dedication to customer satisfaction truly stood out. Best Regards, Carolyn Ervin Finley
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car