Rick Case Kia at Gwinnett Place

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 12:00 PM - 6:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.6
465 lifetime reviews. Includes reviews of Rick Case Kia at Gwinnett Place from DealerRater.com
  • Awesome Job

    My wife and I went to Rick Case KIA looking to get out of our old 2007 Pontiac G6 that we had for almost 7 years. We still old a lot on the car a...


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    My wife and I went to Rick Case KIA looking to get out of our old 2007 Pontiac G6 that we had for almost 7 years. We still old a lot on the car and the value of the car was much less then what we old. Robert (sales manger), JP and Jaldrin were awesome!! These guys made what seemed like the impossible possible and I greatly appreciate them.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Horrible Communication / Nightmare to deal with.
    April 26, 2017

    I recently bought a car through the Rick Case in Duluth, GA. My sister is the co-buyer since the car is for her. A week later Andrew Torres calls ...

    Rick Case Kia at Gwinnett Place

    Thank you for sharing your experience. We¿¿¿re sorry to hear about your recent experience at our dealership. Our customers are very important to u...


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    I recently bought a car through the Rick Case in Duluth, GA. My sister is the co-buyer since the car is for her. A week later Andrew Torres calls her and basically tells her.. that her car note will go up $60 because we don't live together. They wanted her to go back in and fill out a new contract. She said she didn't understand why it would go up just because we didn't live together and asked me to contact him. I tried contacting him for 2 weeks, left voicemails and phone numbers and never heard back. I was never able to get him on the phone. My sister gets into a car accident and notice the paperwork she was given from the towing company still had the previous owner's information. Rick Case basically reported us to the police saying we destroyed one of their cars and we're not picking up their calls. Also they said, we didn't provide proof of insurance.. Don't you have to have proof of insurance before you can even drive the car off the lot? lol? A police officer called me today and I explained what happened, he goes over there and Andrew Torres FINALLY gives me a call.. and tells me they didn't' have my phone number in the system.. umm ok? then how did the police officer get my number? Please go somewhere else if you're looking to purchase a car. This is by far the worst car buying experience I've ever had to dealt with.

    Does not recommend this dealer
    Rick Case Kia at Gwinnett Place

    Thank you for sharing your experience. We¿¿¿re sorry to hear about your recent experience at our dealership. Our customers are very important to us. Please consider reaching out our General manager directly at mikewilliams@rickcase.com, as we would like to discuss the situation in more detail with you. Sincerely, Rick Case Kia.


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  • amazing customer service and patience

    I walked into Rick Case Kia to buy a car in April 2017. there was no pressure to buy they were extremely patient and understanding. Brian H. helpe...


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    I walked into Rick Case Kia to buy a car in April 2017. there was no pressure to buy they were extremely patient and understanding. Brian H. helped me that day and with every car I looked at new or used he was ready with the answers before I even asked I was very impressed. example I looked at a used car he instantly pulled up the vehicle history told me everything about it. Alex was the manager that assisted with the sale and he delivered with every request I had you guys at Rick Case are amazing and I wish you the best of success thank you for making my experience easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2010

Get the Lowest Payment, Price and Money Back Guarantee at Rick Case KIA at Gwinnett Place! Plus, get more KIA value with a 20 year/200,000 mile warranty when you purchase any new KIA from Rick Case KIA at Gwinnett Place! With customer benefits that no other KIA dealer offers! Even our Rick Case Certified pre-owned cars get a 10 year / 100,000 mile power train warranty at Rick Case KIA. With our Express Service Center and Courtesy Shuttle Service, Rick Case KIA makes taking care of your car easy! Visit us online at GwinnettPlaceKia.com for KIA Car Care Coupons and Special Savings!

"Rick Case Doubles the Factory Nationwide Warranty to 20 year/200,000 miles with every new car purchase."