Rick Case Kia at Gwinnett Place

New 866-984-0720 Dealer Website
Used 877-429-6436 Email Dealer
Service 866-918-9811

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 12:00 PM - 6:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
Average based on 64 reviews.
  • RICK CASE KIA OF DULUTH - GREAT PEOPLE GREAT CAR

    I have purchased a lot of vehicles in my life but I've never had an experience like I had last week buying a Kia from Rick Case Kia in Duluth Geor...

    Dealer Response

    Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to ...


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    I have purchased a lot of vehicles in my life but I've never had an experience like I had last week buying a Kia from Rick Case Kia in Duluth Georgia this experience was better than any Porsche or Mercedes store and the Chase Chanell General Manager did an amazing job I will never forget this I have since send four of my friends to buy a car from these guys ! Victor delivered the car door house went over all the equipment and even speak the language this is unbelievable ! Rick Case must be proud to have young people like these guys running that store! thank you and I will be back for more Kia's @ Rick Case Kia in Duluth Ga ! Bogumila Klimek

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience on your recent visit to Rick Case KIA. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Chase Channell General Manager Rick Case KIA


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  • Good Cars , Bad Service

    Purchased a 2012 Kia Soul, Exellent Car . This is my 3rd purchase from this location .The Service people in service dept are never the same , howe...

    Dealer Response

    Good morning Dexter- Thank you so much for taking the time to provide us with your feedback. We are sorry about your disappointment. Please contac...


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    Purchased a 2012 Kia Soul, Exellent Car . This is my 3rd purchase from this location .The Service people in service dept are never the same , however oil changes go smooth. It's when I go in for my Fuel Reimbursement. Problems Problems Problems. Today is September 20 , 2016 . Spoke to Service Advisor ( Mario Gant ) Clueless ? Spoke to GM ( Ivy Johnson ) Clueless ? Left message on the phone for Kevin Kolb , NO return call.... Service is -10. To top everything another Service Advisor that according to him has done Thousands of Reimbursements told me that the paperwork that I've been keeping up with since Day 1 was Not from here . Insulting, lack of customer service . If this is what is tolerated for this company. I will never recommend another one individual to buy from this location.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Dexter- Thank you so much for taking the time to provide us with your feedback. We are sorry about your disappointment. Please contact us at missyburgess@rickcase.com to speak with you further and come to a resolution regarding your concern. Again, Thank you for your feedback and we look forward to speaking with you!


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  • Awesome Job

    My wife and I went to Rick Case KIA looking to get out of our old 2007 Pontiac G6 that we had for almost 7 years. We still old a lot on the car a...


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    My wife and I went to Rick Case KIA looking to get out of our old 2007 Pontiac G6 that we had for almost 7 years. We still old a lot on the car and the value of the car was much less then what we old. Robert (sales manger), JP and Jaldrin were awesome!! These guys made what seemed like the impossible possible and I greatly appreciate them.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2010

Get the Lowest Payment, Price and Money Back Guarantee at Rick Case KIA at Gwinnett Place! Plus, get more KIA value with a 20 year/200,000 mile warranty when you purchase any new KIA from Rick Case KIA at Gwinnett Place! With customer benefits that no other KIA dealer offers! Even our Rick Case Certified pre-owned cars get a 10 year / 100,000 mile power train warranty at Rick Case KIA. With our Express Service Center and Courtesy Shuttle Service, Rick Case KIA makes taking care of your car easy! Visit us online at GwinnettPlaceKia.com for KIA Car Care Coupons and Special Savings!

"Rick Case Doubles the Factory Nationwide Warranty to 20 year/200,000 miles with every new car purchase."