Rick Case Kia at Gwinnett Place

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

Rick Case Kia at Gwinnett Place Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2010

Get the Lowest Payment, Price and Money Back Guarantee at Rick Case KIA at Gwinnett Place! Plus, get more KIA value with

...

a 20 year/200,000 mile warranty when you purchase any new KIA from Rick Case KIA at Gwinnett Place! With customer benefits that no other KIA dealer offers! Even our Rick Case Certified pre-owned cars get a 10 year / 100,000 mile power train warranty at Rick Case KIA. With our Express Service Center and Courtesy Shuttle Service, Rick Case KIA makes taking care of your car easy! Visit us online at GwinnettPlaceKia.com for KIA Car Care Coupons and Special Savings!

"Rick Case Doubles the Factory Nationwide Warranty to 20 year/200,000 miles with every new vehicle purchase."

Service

Transmission Service

$149.95 and up*

Fuel Filter Replacement

$49.95

Fluid Top-Off

Complimentary

Air Filter Replacement

$29.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 2, 2018

    Easy move and was always willing to negotiate and get to the value. Gave me an excellent deal and glad it worked for both of us.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2017

    I live about 250 miles from Atlanta but based on previous car purchases I knew it sometimes pays to travel to get a good price. I didn't choose Rick Case... Kia because of their reputation. In fact, I didn't even read the reviews. I chose Rick Case because I found the specific exterior/interior color combination of the Kia Sorento I wanted and they had a recent price reduction posted on their website. I initiated contact via online form. That was on a Thursday evening and I was checking to confirm availability. I heard back late Thursday night that the vehicle was avaiable. I replied and asked about getting that posted price AND the 0% financing through Kia Motor Finance. On Friday I received an email from Kendrick, the Sales Manager, with an out the door price quote. There was a slight difference due to not being able to combine one of the offered rebates with the 0% financing but that was understandable. I asked Kendrick if they were being aggressive on trade-ins and he said they were. My trade-in was a Mazda 6 and Kendrick said that there is a Rick Case Mazda dealership close to the Kia one and that someone from there would be able to appraise my car. I had arranged for a relative to ride with me in case I decided to keep my Mazda. She had to cancel but after having talked to Kendrick I felt confident driving alone with the expectation I would get a fair trade value. I told Kendrick I would drive up Saturday and on Saturday morning, sales associate Dylan called me to confirm I was still coming and said to ask for him when I arrived. I arrived about 2:30 and Dylan had me supply some preliminary info for my trade-in. While my car was being appraised we took a test drive and Dylan thoroughly explained the features of the vehicle. When we returned Dylan had me fill out the credit app. He returned shortly with a final out the door price including my trade-in value. I signed right away because it just felt right - all the numbers were good. It did take a while to get in with Mr. Yi, the Finance Manager, because of problems with their system that day but he was very friendly and explained additional extended warranty options without making me feel overly pressured. After signing the final papers with Mr. Yi it took a while longer for them to finish detailing my new vehicle. So there you have it. Probably less than 4 hours at the dealership total to purchase a new vehicle and trade one in. I don't think it can get much easier than that. And I'm loving my new Kia Sorento SX! Very refined ride quality. A few nitpicky things but, overall, Kia has done a great job. I would definitely give Rick Case Kia a shot at earning your business if you have the opportunity.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 5, 2016

    My wife and I went to Rick Case KIA looking to get out of our old 2007 Pontiac G6 that we had for almost 7 years. We still old a lot on the car and the... value of the car was much less then what we old. Robert (sales manger), JP and Jaldrin were awesome!! These guys made what seemed like the impossible possible and I greatly appreciate them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2017

    Mark made my experience at KIA Mall of GA amazing! One of the best sales people I’ve ever met. His attitude towards everything is great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 9, 2017

    My took in her 2015 Optima in for oil change and tire rotation. Went in with front right tire low pressure indicator light on and came home with the same... indicator light on. Evidently the tire rotation that we paid for did not happen and that lends me to believe the oil change may not have happened ad well. Cost me $49.76 to park my car at Rick Case Kia for an hour !!!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 12, 2017

    Great help in finding the exact cat I wanted. Danny was excellent in suggesting what I might need extra.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2017

    I would definitely do business with this dealership again. Steven (salesman) and El Rico (finance manager) were so great! They were very professional and... caring people. Plus, I got an excellent price and warranty on my car. Couldn't be happier :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2017

    Rick Case Kia dealer & Kia Sedona is good~!!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2017

    I walked into Rick Case Kia to buy a car in April 2017. there was no pressure to buy they were extremely patient and understanding. Brian H. helped me... that day and with every car I looked at new or used he was ready with the answers before I even asked I was very impressed. example I looked at a used car he instantly pulled up the vehicle history told me everything about it. Alex was the manager that assisted with the sale and he delivered with every request I had you guys at Rick Case are amazing and I wish you the best of success thank you for making my experience easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 23, 2017

    I have been a customer of Rick case for over 5 years, have purchased 3 vehicles. Sales Management is weak and unresponsive at best when there is an issue.... I refereed a customer who made a purchase. The referral fee as $100.00 I have been trying for 2 months to get the referral fee. I get the run around and when I left a Message for Mr. Williams the Sales manager as expected no response no follow up.. I also had this problem when I traded in a Hyundai and purchased a new one I had to chase the extended warranty refund down of over 9 weeks. Not a way to keep a customer and not the way to get a new customer..

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews