Reviews
Write a reviewJust as their slogan states.
Just as their slogan states. "We're easy to deal with". Everyone was very friendly, experienced and down to earth.
Just as their slogan states.
Just as their slogan states. "We're easy to deal with". Everyone was very friendly, experienced and down to earth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience from the ordering of the Maverick to the
Great experience from the ordering of the Maverick to the closing and the delivery of the vehicle.
Great experience from the ordering of the Maverick to the
Great experience from the ordering of the Maverick to the closing and the delivery of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very customer oriented.
Very customer oriented. Professional, friendly and caring staff. I have dealt with this dealership more than 20 years. The telephone is answered with a smile! They do aim to please their customers
Very customer oriented.
Very customer oriented. Professional, friendly and caring staff. I have dealt with this dealership more than 20 years. The telephone is answered with a smile! They do aim to please their customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This vehicle was ordered through the dealer and it was
This vehicle was ordered through the dealer and it was delivered in five months. The car was properly serviced for delivery by the dealer and the transaction of sale was quick. The salesman spent all the time necessary to explain the functions and set the parameters they way we wish to have the car operate. We have purchased many cars from the dealer and all have been handled in the same manner. This is why we buy through Jones Ford and have Chris and his service department do all our service requirements.
This vehicle was ordered through the dealer and it was
This vehicle was ordered through the dealer and it was delivered in five months. The car was properly serviced for delivery by the dealer and the transaction of sale was quick. The salesman spent all the time necessary to explain the functions and set the parameters they way we wish to have the car operate. We have purchased many cars from the dealer and all have been handled in the same manner. This is why we buy through Jones Ford and have Chris and his service department do all our service requirements.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found a Chrysler 300 that they had advertised online.
I found a Chrysler 300 that they had advertised online. We worked a deal over the phone. When I showed up I started noticing that some of the features that were advertised were not on this car. I completed the purchase anyway and realized how I was unsatisfied with the car so I went to trade it in 2 days after the purchase. The dealership that I tried to trade it into noticed that the VIN numbers did not match the VIN numbers of the car that they sold me. I ended up having to make three trips from Wilmington to Shallotte (over 200 miles). They did refund my money but this was a huge inconvenience not to mention the gas wasted. I'm not sure what laws were broken by selling a car with the incorrect Vin but I would not recommend this dealership to anyone.
I found a Chrysler 300 that they had advertised online.
I found a Chrysler 300 that they had advertised online. We worked a deal over the phone. When I showed up I started noticing that some of the features that were advertised were not on this car. I completed the purchase anyway and realized how I was unsatisfied with the car so I went to trade it in 2 days after the purchase. The dealership that I tried to trade it into noticed that the VIN numbers did not match the VIN numbers of the car that they sold me. I ended up having to make three trips from Wilmington to Shallotte (over 200 miles). They did refund my money but this was a huge inconvenience not to mention the gas wasted. I'm not sure what laws were broken by selling a car with the incorrect Vin but I would not recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everything was quick and easy.
Everything was quick and easy. Best experience yet buying a new car and I have bought many.
Everything was quick and easy.
Everything was quick and easy. Best experience yet buying a new car and I have bought many.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, and personalized attention to my needs.
Great service, and personalized attention to my needs. Work needed was performed in a timely manner and my truck was clean when I picked it up.
Great service, and personalized attention to my needs.
Great service, and personalized attention to my needs. Work needed was performed in a timely manner and my truck was clean when I picked it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, the service manager at Jones Ford in Shallotte has
Chris, the service manager at Jones Ford in Shallotte has always been great to work with. This is a smaller dealership that makes their customers feel appreciated...not just another "number" as the saying goes. The service was great, prices are more than fair, and appointments were easy to make. I highly recommend giving them a try, even if it may be a little longer drive than your local dealer.
Chris, the service manager at Jones Ford in Shallotte has
Chris, the service manager at Jones Ford in Shallotte has always been great to work with. This is a smaller dealership that makes their customers feel appreciated...not just another "number" as the saying goes. The service was great, prices are more than fair, and appointments were easy to make. I highly recommend giving them a try, even if it may be a little longer drive than your local dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came in to buy out my lease of my 2020 Ford Explorer
I came in to buy out my lease of my 2020 Ford Explorer ST, I was taken care of by Jason. Jason was very efficient and personable, my wife and I enjoyed the banter between us while he filled out all the paper work. It all took about a 1/2 hour and we were all done. I have previously had service done at Jones Ford and was always satisfied.
I came in to buy out my lease of my 2020 Ford Explorer
I came in to buy out my lease of my 2020 Ford Explorer ST, I was taken care of by Jason. Jason was very efficient and personable, my wife and I enjoyed the banter between us while he filled out all the paper work. It all took about a 1/2 hour and we were all done. I have previously had service done at Jones Ford and was always satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesman, James, was great.
Our salesman, James, was great. He was knowledgeable and helpful. The whole process went pretty fast and was easy.
Our salesman, James, was great.
Our salesman, James, was great. He was knowledgeable and helpful. The whole process went pretty fast and was easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car