Reviews
Kevin was very professional and courteous. It was very busy, but Kevin did an ezcellant job!
Kevin was very professional and courteous. It was very busy, but Kevin did an ezcellant job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am very stratified with the service I received at Jones Ford Shallotte. The Service Manager and associates are very helpful and professional. I would highly recommend service and purchase from Jones any time.
I am very stratified with the service I received at Jones Ford Shallotte. The Service Manager and associates are very helpful and professional. I would highly recommend service and purchase from Jones any time.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
These folks were very good in the way they assisted us in our purchase of a new Vehicle.
These folks were very good in the way they assisted us in our purchase of a new Vehicle.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The repair, which was a long block replacement, was completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated.
The repair, which was a long block replacement, was completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff in the maintenance area are always ready to help. I had an oil change completed promptly.
The staff in the maintenance area are always ready to help. I had an oil change completed promptly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I would give them a 5 but they advertise on their website that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove it from the site.
I would give them a 5 but they advertise on their website that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove it from the site.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, very friendly and helpful. Had my Bronco done when they said it would be done. I would highly recommend them
Excellent service, very friendly and helpful. Had my Bronco done when they said it would be done. I would highly recommend them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jones Ford is very professional in every sense of the word. They were very responsive and did a great job.
Jones Ford is very professional in every sense of the word. They were very responsive and did a great job.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to make appointment. Ran on time Staff was polite and thorough. Work completed as requested
Easy to make appointment. Ran on time Staff was polite and thorough. Work completed as requested
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jones Ford service center is second to none. Always excellent experience. Fast and friendly. Thank you!
Jones Ford service center is second to none. Always excellent experience. Fast and friendly. Thank you!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair