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Jones Ford

(307 reviews)
Visit Jones Ford
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 2 awards
2026 state dealer award
2026 consumer dealer award

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New (877) 263-4608 (877) 263-4608
Used (877) 264-8956 (877) 264-8956
Service (877) 269-1208 (877) 269-1208

Inventory

See all 135 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.
Jones Ford Shallotte—We’re Easy to Deal With. New Fords, used cars, and hometown service you trust.

Service center

Phone number (877) 269-1208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Ford from DealerRater.

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Kevin was very professional and courteous. It was very busy, but Kevin did an ezcellant job!

Kevin was very professional and courteous. It was very busy, but Kevin did an ezcellant job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I am very stratified with the service I received at Jones Ford Shallotte. The Service Manager and associates are very helpful and professional. I would highly recommend service and purchase from Jones any time.

I am very stratified with the service I received at Jones Ford Shallotte. The Service Manager and associates are very helpful and professional. I would highly recommend service and purchase from Jones any time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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These folks were very good in the way they assisted us in our purchase of a new Vehicle.

These folks were very good in the way they assisted us in our purchase of a new Vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The repair, which was a long block replacement, was completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated.

The repair, which was a long block replacement, was completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff in the maintenance area are always ready to help. I had an oil change completed promptly.

The staff in the maintenance area are always ready to help. I had an oil change completed promptly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I would give them a 5 but they advertise on their website that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove it from the site.

I would give them a 5 but they advertise on their website that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove it from the site.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent service, very friendly and helpful. Had my Bronco done when they said it would be done. I would highly recommend them

Excellent service, very friendly and helpful. Had my Bronco done when they said it would be done. I would highly recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jones Ford is very professional in every sense of the word. They were very responsive and did a great job.

Jones Ford is very professional in every sense of the word. They were very responsive and did a great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy to make appointment. Ran on time Staff was polite and thorough. Work completed as requested

Easy to make appointment. Ran on time Staff was polite and thorough. Work completed as requested

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jones Ford service center is second to none. Always excellent experience. Fast and friendly. Thank you!

Jones Ford service center is second to none. Always excellent experience. Fast and friendly. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 307 reviews