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Jones Ford

(284 reviews)
Visit Jones Ford
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 2 awards
2026 state dealer award
2026 consumer dealer award

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New (877) 263-4608 (877) 263-4608
Used (877) 264-8956 (877) 264-8956
Service (877) 269-1208 (877) 269-1208

Inventory

See all 175 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.
Jones Ford Shallotte—We’re Easy to Deal With. New Fords, used cars, and hometown service you trust.

Service center

Phone number (877) 269-1208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Ford from DealerRater.

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Jones ford is a dealership that I trust completely. I have bought several cars from them and everything was great. I have bought extended warranty from them and Jason Marshburn was extremely helpful. Chris Nealy, the service manager is great.

Jones ford is a dealership that I trust completely. I have bought several cars from them and everything was great. I have bought extended warranty from them and Jason Marshburn was extremely helpful. Chris Nealy, the service manager is great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional service writers and technicians. Great service as always. I strongly recommend this family owned dealership to everyone. No one provides better service.

Professional service writers and technicians. Great service as always. I strongly recommend this family owned dealership to everyone. No one provides better service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Christina Long was very friendly, professional,knowledgeable. courteous. she did everything to try and get me out as qiickly as possible

Christina Long was very friendly, professional,knowledgeable. courteous. she did everything to try and get me out as qiickly as possible

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They worked me in while on a vacation trip. Great folks I recommend them highly.

They worked me in while on a vacation trip. Great folks I recommend them highly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Timely and efficient service, I waited and the oil change and Maintenance inspection was completed in about 45 minutes for a total time of one hour. Would definitely go back

Timely and efficient service, I waited and the oil change and Maintenance inspection was completed in about 45 minutes for a total time of one hour. Would definitely go back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent customer service and work was well explained. Vehicle was seen at the precise Appointment time

Excellent customer service and work was well explained. Vehicle was seen at the precise Appointment time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The state inspection that was scheduled was taken in on time and completed quickly with no issues.

The state inspection that was scheduled was taken in on time and completed quickly with no issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly and readied service. Would return anytime was in the area. Appreciated their ability to fit.me in

Friendly and readied service. Would return anytime was in the area. Appreciated their ability to fit.me in

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great and courtesy service. Salesman, Chris was knowledgeable and very helpful to complete the sale

Great and courtesy service. Salesman, Chris was knowledgeable and very helpful to complete the sale

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great to deal with. Will go back for all my car needs. Will send others.

Great to deal with. Will go back for all my car needs. Will send others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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See all 284 reviews