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Team One Chevrolet of Gadsen

(457 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team One Chevrolet of Gadsen from DealerRater.

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The service department got me in the next day and they...

The service department got me in the next day and they fixed my car quickly. They explained the situation to me and were very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jeff was super. He let us take a test drive and also let...

Jeff was super. He let us take a test drive and also let us take the car overnight and have it checked out by my mechanic. He explained things and went the extra in helping me. I really appreciate him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The customer service representatives were awesome....

The customer service representatives were awesome. Everyone was very helpful and friendly. If there was anything I needed answered, they were just a phone call/text away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The appointment was scheduled in a timely manner and my...

The appointment was scheduled in a timely manner and my car was in and out within an hour. Very pleased with the service I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came in for oil change and tire rotation. Got the oil...

Came in for oil change and tire rotation. Got the oil change but at time of checkout, I was told their lift wasn't working and my tires weren't rotated. The service advisor was nice but this was unsatisfactory. It is also not good when I have to check would I recommend them... this time I wouldn't... other times yes...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Worst car buying experience I’ve ever had. Scott Farris...

Worst car buying experience I’ve ever had. Scott Farris and Scott Campbell are dishonest & rude. They do not honor their word! Avoid this dealer!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

"Top knotch"

The sales person was very friendly and well informed. He was able to answer all questions and address any concerns that I had. It was overall exceptional service beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Reliable Service

Everybody that I meet here has always friendly, pleasant and eager to help in any way. You tell them what you need and they suggest ways to resolve any request. The job has always been satisfactorily and completely done and if any additional problems are discovered I am informed and advised as to options towards a resolution. I have been driving my current truck from here for close to 17 years and have only had work done on it elsewhere a very few times (usually by necessity rather than choice) and I believe that it is because of the quality and dependability of the work I have experienced such good service out of my vehicle. Dan Hardin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Helpful and friendly. Drop my truck off and they called...

Helpful and friendly. Drop my truck off and they called with updates. Very professional! May buy my next truck there very pleased with the service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service.polite and are willing to help...

Very good service.polite and are willing to help customers nuka and Samantha and their sales and finance team give100% perseverance dedicated compassionate fight for their customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.