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My experience at James hodge Chevrolet in broken bow was great. My salesman Oscar Sanchez is great to work with. He try’s to make sure you get what you... ask for.
Great at getting my part ordered and in all within a week :)
Since 1993 I have purchased 8 new or low-mileage used cars from this dealership and have always had a great experience both purchasing the vehicle and... having the vehicle serviced. I have always been treated professionally and the staff have always been friendly and quickly solved whatever situation I was in. Every person that I have spoken to has made me feel that I was important and that they wanted to help.
We live 45 minutes from Broken Bow, where the dealership is located. My husband had taken a long trip and needed to have the oil changed when he got back.... The only available appointment was over a week out, but we took it. The service manager, Gary, told us that if we could leave the pickup one day before then, he would try to "work it in". We did leave it on a Monday, and he did get the service done that day! We appreciated him saving us a trip back to town!
Great experience. Everyone was very helpful through the whole process
Very friendly and helpful people! Would definitely recommend this place to family and friends who are looming for a new or used vehicle! Our experience... at James Hodge Chevrolet was the best! Thank you!
Thank you Tanner for the review. We appreciate your business.
Rest assured that you will be taken care of as a customer by the Hodge Auto Group! They will go above and beyond to ensure that you are treated right... and completely satisfied before, during , and most importantly after the sale.
Thank you Klyne for the review. We appreciate your business.
I have been shopping for a new Tahoe online and around at dealers in the area. I walk in James Hodge and walk all the way to where three people were sitting... before someone greeted me. I tell them I wanted to look at a Tahoe outside. They all look at each other like none of them wanted to help me so I say "or not?" So then this guy finally gets up and wants to just show me the one inside in the showroom. It wasn't what I was wanting and was a little more than I wanted to spend so I tell him I want to go look at the one outside. He then tells me "well theyre all about the same price soooo..." Like if I didn't want to pay that much for the one inside then there was no sense showing me any of them. I tell him "not according to your website, there's about a 10,000$ difference between this one in here and the one outside." He wanted me to "show him then" and when I do he says "OK well I can go get it." After a minute I finally just said "no don't bother yourself." And then I walked out. I will be buying a new Tahoe this week, and it will not be from there. They should act like they want customers there, they shouldn't act like no one else could possibly know what their talking about, and they should at least have SOME knowledge of what vehicles they have. Me nor anyone in my family will ever buy a vehicle from there, and I will make sure anyone that asks my opinion of the place, knkws exactly how welcome and helpful they were to me.
I had my oil,filter changed and my tires rotated. The time it took was reasonable. The customer waiting area was clean and comforable. I have two GM vehicles.... I have been getting them serviced and repaired here for about ten years.
Very informative, great demonstration, and fast.