Classic Ford Columbia

Denise was great! Guided me through the process from test drive to close. Strongly recommend!

They are rude and unprofessional, I will never go back again. I was looking forward to my first visit to service my new Lincoln’s first 5000 mile service. I would rather drive to Greenville for over a hour drive than be disrespected at this business

Worst dealership to work with. When first purchasing vehicle we had to wait another half hour or so for keys to car and the car itself after completing paperwork with Finance Dept. We have since traded in vehicle and trying to cancel the extended warranty has been difficult. I have left multiple messages with finance and general managers. They have not returned my call. After about a month I finally got someone named William who said he was 2nd in command to speak with me but he sent wrong papers. He emailed them so I also emailed him in hopes of getting a response but have been unsuccessful. I even tried chat from their website and left a message. We’ll see if they return my call. Will never deal with this dealership again. This has been the worst experience i have ever encountered. If i didn’t live an hour and a half away i would have gone in person but that’s just not an option. They just don’t care about people. Worst customer service.

Antony was very helpful and knowledgeable in answering all of my concerns. He went above the norm to ensure that I was completely satisfied.

Great experience. Thomas was so friendly and helpful. Everyone I met was friendly and welcoming.

Thomas was fantastic! Walked us through the entire process. Very knowledgeable and clear with vehicle specs. Would absolutely recommend!

Everyone from the salesman to the finance manger were very efficient and easy to work with.

We bought our car from Classic. Had a recall. Called to set up appointment. Told us to bring it in first of week. There were several other issues we had that we asked to have fixed. We called as soon as we got notice of recall n asked how long it would take to fix the car. They said about 3 to 4 days. So we asked for a loaner n they said they would try. We took car in first of week. But they didn’t have a loaner. All the cars on the lot n no loaner!!! We asked them to call n tell us how long it would be after they looked at the car. We waited 3 days n no call. We finally called them n they had not even started the work. But would get to it by end of week. They called n said it probably wouldn’t be ready until Monday. Now mind you, it had been there a week. We asked for a loaner but of course they didn’t have one. So we picked it up Monday. We had a rattle in roof but they said it was a factory defect so they couldn’t fix that. We have automatic dimmer lights. When they would dim, there was a black spot in the middle of the lights. Said that was normal. I could go on but as you can tell, we were not happy campers. Thank goodness we had two cars but still think they should have given us a loaner if it was going to be there for a week. It was under warranty so we didn’t have to pay anything. I let them know we were not satisfied with the service but all they said we are sorry it took so long. We asked to speak to manager but he never came back to service department. We will never use their service again. We love the car n our salesman was very nice. But once they sell you a car, it’s good bye!!! I hope no one else has had a bad experience but from what I have read, lots of people have. Obviously they don’t read the reviews or they would fix “something “ in that department.

I dropped my vehicle off for a diagnostic. I was told they would have my car for 7-10 business days. I was under the impression this time would be for everything from dropping off, having the diagnostic done, making a plan for repairs if needed, and repaired. It took over a week for them to even touch my vehicle before i decided i cant wait any longer and would have to take it elsewhere. I was fortunate enough to borrow a family members car, and i cant imagine how much money i would have put into a rental for my car to sit in their lot, untouched for a week. Service techs did not try to rectify the situation and just said "okay" when i explained my frustration and needing to come get my car back.

After purchasing my car from out of state, I no longer got the assistance from the dealership. I have been reaching out to them for the past 2 weeks and even spoke to my sales rep with no update to when I am able to get my tag from my state DMV. I have left multiple voicemails and a message with the operator with no response. If you are from out of town I recommend not buying anything from this dealership.