Classic Ford Columbia

I bought a Ford Lightening Electric truck for Classic and i was hoping to get the Tax credit for the vehicle. I even financed it through Ford. After calling for several weeks, I had to call corporate for them to tell me this dealer does not participate in the tax credit. Now i am out 7500 because they did not revel this to me until a year later. Very poor customer service. My family has always bought Ford. Unfortunately we will no longer be recommending Ford due to this dealership.

What a horrible experience my wife and I had in purchasing a vehicle with this organization. They messed up the DMV paperwork that caused us significant delays in obtaining a genuine state license plate. It turns out the dealer sold us the vehicle without having actual title to the vehicle in hand. The general manager, Jamil Stanton, handled everything quite poorly. The finance manager, Gates, was less than impressive as well. The only positive thing I can say about this organization is their title clerk, Lee Ann Beadles, who helped us finally get things figured out thirty days after we purchased the vehicle. I have purchased several vehicles in my life, and I can tell you right now that this dealership does not present itself as one having its act together. How embarrassing for Mr. Mills, the owner, of this organization. He needs to hire some folks that know what they are doing and how to treat customers properly.

I would have to say that this dealership is spot on ! My daughter who is in the navy was in need of a bigger car . She has some ideas of what she wanted (Bronco) being that she is a single mom she wanted something that was much bigger then her Jetta she had. From the moment she stepped in there they gave her the attention she needed . I always say it’s the little things with a dealership. That got her the car she wanted ( she didn’t get floor mats ) that was the only thing but she was quite happy with her purchase. The owner of mills group is fantastic when I say he is a wonderful human being I mean it. The finance manager was fantastic and to be frank I believe my daughter and him bonded just by life experiences . Our sales guy was attentive and just a super down to earth guy. All in all if we could give this dealership a 10 we would. I have bought many range rover and defenders from Mills auto group and have always had the upmost customer service. She is very happy with making the choice to go to this dealership. One word Superb !

Everyone was ready for us at our appointment time. Classic Ford team was great to work with. Thomas is a great and knowledgeable salesman. Not only knows the Ford product line up but knows other brands products in the used line. Ask for Thomas when looking to purchase a new or used vehicle!

Denise was great! Guided me through the process from test drive to close. Strongly recommend!

They are rude and unprofessional, I will never go back again. I was looking forward to my first visit to service my new Lincoln’s first 5000 mile service. I would rather drive to Greenville for over a hour drive than be disrespected at this business

Worst dealership to work with. When first purchasing vehicle we had to wait another half hour or so for keys to car and the car itself after completing paperwork with Finance Dept. We have since traded in vehicle and trying to cancel the extended warranty has been difficult. I have left multiple messages with finance and general managers. They have not returned my call. After about a month I finally got someone named William who said he was 2nd in command to speak with me but he sent wrong papers. He emailed them so I also emailed him in hopes of getting a response but have been unsuccessful. I even tried chat from their website and left a message. We’ll see if they return my call. Will never deal with this dealership again. This has been the worst experience i have ever encountered. If i didn’t live an hour and a half away i would have gone in person but that’s just not an option. They just don’t care about people. Worst customer service.

Antony was very helpful and knowledgeable in answering all of my concerns. He went above the norm to ensure that I was completely satisfied.

Great experience. Thomas was so friendly and helpful. Everyone I met was friendly and welcoming.

Thomas was fantastic! Walked us through the entire process. Very knowledgeable and clear with vehicle specs. Would absolutely recommend!