Penske Honda

Gary Parish (Internet Sales Consultant) and Steve Earl (Finance Manager) made my buying experience very easy and stress free. Gary was very knowledgeable about my new Honda and Steve was very efficient with absolutely no surprises, very pleased with my overall experience at Penske Honda!

I was recently interested in a vehicle. We stopped in to see the vehicle and the could not locate it but it was near closing. I submitted interest online and was then told the vehicle was not available. 2 days later I found the vehicle online. I again reached out about the car. The sales man., scott h., reached out and said he would pull the keys if I could come in. At the time I was 10 minutes away at my sons tennis match. I left in the middle to test drive the car. I arrived and the salesman said another guy had the key. That salesman would not give him the keys as he now had someone coming. The other person arrived 5 minutes after I was there and I was unable to test drive it. They convinced me to wait as the other person may not make an offer. After thinking about it, I was just used as a pawn for the other potential buyer. I was definitely disappointed as I wasted time and they pulled me from my sons event but never held the car for me. This was also going to be a surprise for my son.

I would buy a car from this dealer but would not use my assigned salesman. The car that I made an appointment to drive was evidently sold (to his surprise) and he barely had one car ready to drive. He wanted to sit me down and talk to me instead. I refused.