Hatfield Buick GMC

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 24, 2019

    excellent service. would not take my vehicle to any other dealership

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, we are so happy to read such a great review about Hatfield Buick GMC! Thank you again for choosing Hatfield Buick GMC!

  • 5.0 out of 5
    January 8, 2019

    Always prompt, courteous, and professional service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there, thank you so much for your positive comments about Hatfield Buick GMC! Please let us know if there is anything else we can do for you; we ar...e more than happy to help!

  • June 16, 2013

    Great place to buy a car or suv and pickups. Good parts people, sales & service. I'll buy from this dealer again and I tell all my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 9, 2018

    Hatfield Buick is the best. Adrian took care of my vehicle needs and got me back on the road in minimal time! Go team Hatfield! Love them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to Adrien and the team here at Hatfield Buick GMC! We sincerely value you...r business and look forward to your next visit!

  • 5.0 out of 5
    May 15, 2018

    James in service was extremely professional and represented Hatfield very well. He made my experience a pleasure.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    April 20, 2018

    Good Service Good Service Good Service Good Service

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    Came in for service or repair
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hatfield Buick GMC and we hope to see y...ou again.

  • 5.0 out of 5
    January 18, 2018

    Great customer service, honest dealership, and clean updated facility.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kari, thank you for taking the time to leave a review for us at Hatfield Buick GMC. We're happy we could meet your expectations! Please don't hesit...ate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    June 29, 2017

    This truly an awesome dealership!! They provide stellar customer service and really care about you. They go above and beyond to make sure you receive... the best possible experience. They are truly not your "typical" dealership that is for sure. They aren't to just sell you a vehicle and then forgot about you. I cannot give Hatfield Buick, GMC enough praise. Trust me, buy your next vehicle from this dealer. Take your car in for service...it will be worth any drive you have to make.They are truly awesome !!!Kudos to Hatfield!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting us! We greatly appreciate your positive rating and hope to see you again.

  • 5.0 out of 5
    November 10, 2016

    Hatfield Buick GMC is the best place to buy a car in CA!!! I've bought both a new and pre-owned car from them and the process was so easy. They do a... great job of giving you all your options, helping you to find the best financing to meet your needs, and working really hard to find the exact car that you want. I bought cars from other dealerships where I felt pressured and sold things I didn't need. That's not at all how I felt at Hatfield Buick GMC. They pride themselves on putting the customer first. I will never buy a car from another dealership!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    May 23, 2016

    I leased my 2016 GMC Terrain in February 2016. Since this date, I have had numerous problems with the GM Financial Leasing agent (ACAR LEASING, LTD). They... have sent numerous letters giving me false information and when I check on my account everything is covered correctly until this last letter in which they stated that my auto insurance carrier had cancelled my insurance. I know this is untrue, because I checked with the insurance company (AAA). It has taken several phone calls to AAA and the insurance service center to get this matter fixed. I'm not sure if it is fixed yet but I am certain I will probably receive another letter in a few days stating there is something else wrong with my account. I am not happy and with this company and will definitely consider going to another dealership when and if I lease another car.

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    Dealer Response

    Ms. Gresham, we are truly sorry to hear that you are experiencing some issues with the financial institution regarding your lease. Please know that we... have contacted GM Financial and hope that they will work with you in order to get this resolved as soon as possible. If you need anything or have any questions in regards to your vehicle, please feel free to reach out to us. Thank you!

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