Reviews
Friendly and fast
Came for an oil change. Greeted and then I just had to wait for my truck. During the oil change I was given an estimate in the time.
Friendly and fast
Came for an oil change. Greeted and then I just had to wait for my truck. During the oil change I was given an estimate in the time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 stars!
Car repair
Had my 2020 Durango. They did a great job my car runs like new. The reason I’m giving 5 ⭐️ cuz of Beni he kept in touch through the whole process. They replace the motor mounts on both sides, service airbags and change the oil pressure sensor. Thank you Benny. I am most definitely come back and service the Durango again.
Car repair
Had my 2020 Durango. They did a great job my car runs like new. The reason I’m giving 5 ⭐️ cuz of Beni he kept in touch through the whole process. They replace the motor mounts on both sides, service airbags and change the oil pressure sensor. Thank you Benny. I am most definitely come back and service the Durango again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Advisor Makes the Difference
Our service advisor, Yvonne, is the best! She stays on top of the repairs and makes sure to communicate with us through the entire process. I am always confident our cars are fixed right when she is involved. Yvonne knows the ins and outs of warranties, parts and customer needs. She makes the difference between a good or bad experience!
Service Advisor Makes the Difference
Our service advisor, Yvonne, is the best! She stays on top of the repairs and makes sure to communicate with us through the entire process. I am always confident our cars are fixed right when she is involved. Yvonne knows the ins and outs of warranties, parts and customer needs. She makes the difference between a good or bad experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave this great feedback ! We are happy to hear our wonderful employee Yvonne was able to give you such great service. We look forward to taking care of you again on your next visit. Thank you again for your kind words.
Pleasant experience
I am a long time customer of Moss Bros. I trust them with my vehicle. I was well taken care of at this most recent visit and all items fixed.
Pleasant experience
I am a long time customer of Moss Bros. I trust them with my vehicle. I was well taken care of at this most recent visit and all items fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Sharon, for such a positive review and taking your time out to leave us a piece of your experience with my team here at Moss Bros. Every comment is taken into consideration and we greatly appreciate it.
Timing is Key
So impressed at the ability to service my vehicle in a short amount of time. I took my vehical to a dealership closer to my home and the service was a joke. It took weeks to get my car back. I will never go to the dealer in my hometown again and happy I found someone that can assist me.
Timing is Key
So impressed at the ability to service my vehicle in a short amount of time. I took my vehical to a dealership closer to my home and the service was a joke. It took weeks to get my car back. I will never go to the dealer in my hometown again and happy I found someone that can assist me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A/C repair
My car stopped blowing cold air, so I took it to the dealer to be checked, immediately they did the diagnostic and started the repairs, besides replacing tires and coolant pump in less than a week, great job.
A/C repair
My car stopped blowing cold air, so I took it to the dealer to be checked, immediately they did the diagnostic and started the repairs, besides replacing tires and coolant pump in less than a week, great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are delighted to know that our customer service met your standards. We look forward to helping you in the future when needed.
Outstanding Service
Recently, we took three of our cars to be serviced at this dealership for the first time and they did a great job! Our cars were done in a timely manner, and the service was cost-effective. It always pays to go somewhere you can trust and now Moss San Bernardino is that place. The new service management team really knows what customer service is all about. We will definitely be back!
Outstanding Service
Recently, we took three of our cars to be serviced at this dealership for the first time and they did a great job! Our cars were done in a timely manner, and the service was cost-effective. It always pays to go somewhere you can trust and now Moss San Bernardino is that place. The new service management team really knows what customer service is all about. We will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are grateful to be open and serving you. Thank you for trusting Moss Bros. San Bernardino with your service needs and for leaving this great review.
2020 Jeep gladiator
The service writer was fantastic good job Moss Bros for getting him very well spoken very professional got us in and out of there the same day thank you for helping us out.
2020 Jeep gladiator
The service writer was fantastic good job Moss Bros for getting him very well spoken very professional got us in and out of there the same day thank you for helping us out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are excited to have the opportunity to be serving you. Thank you for the great review and trusting Moss Bros. San Bernardino with your business. See you on your next service visit.
Superb Performance
Very professional service team. Everyone is friendly, helpful, and seems to enjoy what they are doing! They work hard to ensure your vehicle is running properly.
Superb Performance
Very professional service team. Everyone is friendly, helpful, and seems to enjoy what they are doing! They work hard to ensure your vehicle is running properly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Superb Performance
Very professional service team. Everyone is friendly, helpful, and seems to enjoy what they are doing! They work hard to ensure your vehicle is running properly.
Superb Performance
Very professional service team. Everyone is friendly, helpful, and seems to enjoy what they are doing! They work hard to ensure your vehicle is running properly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Regena, my team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.