Reviews
Write a reviewSons 1st car
Great car purchasing experience. Sales and finance departments were outstanding and very helpful. Nice and friendly and going above and beyond for us. Very happy customers.
Thank you very much for coming to visit us and for giving us a five-star review. If there is anything else that we can do for you please let us know. All the best, Julian Valeriano - General Manager
Deceptive sales tactics.
Don’t trust them, I bought a car there yesterday, do your own math. I’ll never go back. Sales was off by 2,000, which I had to correct him. Numbers guys was off by 13k. We made a deal on previously negotiated terms eventually, but why would you try to get over on people. Greed.
My name is Julian Valeriano and I am the General Manager here at Moss Bros. CDJR San Bernardino and I would personally like to get involved with this and see if there is anything I can do to help resolve any issues you may have had with us. Please call me at 909-884-8255 ext. 2122. Thank you and I look forward to speaking with you
Recall service
Excellent service brought in my challenger for a recall then they let me know it had 2 recalls so it was nice to get them both taken care of on the same visit
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.
My 2020 Dodge Charger
Service was kind and communicated well in repairs that were done.
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Maria Sauceda - Customer
My car was serviced in a timely manner. Customer Service was superb. Cody is very good at his job. He delegates work as a professional. Hes kind to customers and coworkers. He represents your company excellently.
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.
Purchase of 2018 Jeep, Renegade.
My sales person was Carl Jenkins. He was very freindly, and knowledgeable. He gets 5 stars, in my book.
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Gaining confidence
In the past - I havent been impressed with this San Bernardino dealership- but a recall brought me back and they provided me with A +++ from the service manager to Pedro who was my service rep _ thank you
We want to thank you for taking your time and leaving a review. Thank you for choosing Moss Bros. Let us know if there is anything else we can do to help you. Have a great day.
Vehicle would not start
They called me the next day to inform me to pick up vehicle. No charge under warranty.
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Keep Cherokee
The salesman was great told him what I was looking for and made it happen.
Thank you very much for coming to visit us and for giving us a five-star review. If there is anything else that we can do for you please let us know. All the best, Julian Valeriano - General Manager
Great Dealership
I purchase a 2021 Pacifica Touring L on line and your Internet Manager Andy Martinez did a great job of having the vehicle and paper work ready when we came up to the dealership. Everything was prepared and we got the van in no time at all. Great Salesperson and dealership.
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.