Mercedes-Benz of Indianapolis

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Indianapolis Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2019

At Mercedes-Benz of Indianapolis, we are totally dedicated to our customers. Be it for Sales, Service, Body Shop, or Pa

...

rts, our principal goal each and every day is to surpass our customers expectations. Family owned and operated since 1968, our highly trained and committed staff are ready to provide you with one of the best luxury automotive experiences you can dream of!Comprised of 14 highly trained and knowledgeable staff, our Sales Department can help you acquire the vehicle of your dreams. We offer a large inventory of New and Pre-Owned Mercedes-Benz Passenger Vehicles, Sprinter Commercial Vehicles, and smart Passenger Vehicles.

"Family Owned & Operated Since 1968"

Service

Tire Rotation

$39

Oil, Filter Change

$165 and up*

Wheel Balance

$85

Detailing

$250

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 19, 2019

    Michael Poole has assisted my wife and I for a number of years. Always helpful, addresses any questions or issues clearly. We cannot imagine anyone else... to use for auto purchases. I recommend Michael highly, he is professional, courteous and a pleasure to work with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2019

    I have been visiting this dealer since 2014. Everyone is friendly and helpful. I leased my second car with Michael Poole. He is knowledgeable, professional,... patient and kind!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 18, 2019

    We received an excellent service and great guidance by Michael Poole during our buy and also after that as a follow up, we appreciated that, keep doing... the great service!!! Thank you so much for your help.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    I am a return customer of Michale Poole at World Wide Motors in Indianapolis. He is consistently an excellent example of the service experience I would... recommend to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    Our family has owned multiple Mercedes-Benz vehicles over the course of 10 years and we have always come to World Wide Motors for great sales / service.... Josh Browne is a 1st class sales professional and always helps us find the right fit. He genuinely cares and helps you enjoy shopping for your next car! I love how they don’t have a finance department and Josh gets to help me through the entire process from test drive to contracts. This dealership defines “The Best or Nothing” Will continue to give them our business for many years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    I have purchased my last three vehicles from World Wide Motors. Everything from the sales team to the service staff is above and beyond and extremely professional.... They have consistently gone out of their way to make sure I feel accommodated and comfortable. I cannot recommend them enough. Looking forward to my fourth car purchase this fall!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 29, 2019

    Have purchased two cars from this dealership and serviced them there as well. The sales person for the last car gave me inaccurate information on Embrace... service that cost me $400. She admitted her error but would not rectify the situation. The service reps are usually harried and grouchy. Just bought a Porsche and the entire experience at Tom Wood Porsche was the best I have ever experienced!

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 25, 2016

    Thorough and professional; no pressure which was a pleasant surprise.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 2, 2015

    I brought my car in for $1,200 worth of service on a Thursday. They called late that day to tell me they had forgotten to order my new tires and would... need to keep the car over the weekend. When I picked up the car on Tuesday the windshield was cracked. They never called to tell me and refused to make amends, even after Mercedes corporate called and recommended that they do. Take your business elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2011

    If you want a good salesperson to help you look for the car you want you want to look for Roger Salazar. While I did not buy the car I was looking at I... was totally floored by Roger. I plan on telling everyone that I know that is looking for a car to talk to him!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 9 found this review helpful. Did you?