Pleasant and unstressful. I hate filing our surveys, but I am doing this one because the dealership employees have treated me with respect.
Hello Clara, thank you for your positive feed back. We want all our clients to have a comfortable and stress-free experience with us. If you ever need... anything else from us, please feel free to give us a call or stop by. Have an awesome day! Nathaly Pulido Service BDC (909) 883-8833 Ext. 151
Fast service. Friendly personnel. comfortable facilities. free breakfast rolls. Cohen on TV--terrible.
I RECOMMEND CREST CHEVROLET. THE BADER FAMILY ARE PILLARS OF THE COMMUNITY. I'VE ALWALYS HAD GREAT SERVICE. THE EMPLOYEES ARE FRIENDLY. THE PLACE IS CLEAN.... EVERY CONCERN WITH MY CHEVROLET HAS BEEN ADDRESSED.
Would not fix safety belt, its unsafe the way the belt is, the is only four years old.
Took my truck in for an oil change. Noticed oil on the driveway the next day. Took the truck back and 20 days later i get it back with no real explanation... of why oil started leaking. They just said it was their fault. I think they cracked the oil pan. Then a few days go by and I hear this weird noise while backing into my driveway. It was the fender liner. It had blown up onto the tire and was rubbing. I guess when they changed the fuel filter they didn’t put all the screws back in. Needless to say I wasn’t too happy this visit.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. We would like to contact to discuss your concerns. Please let us know what time is best to contact you or if you would like to contact me, Nathaly Pulido, at (909)883-8833 Ext. 151. We appreciate you bringing this experience to our attention. We look forward to hearing from you. Nathaly Pulido Service BDC Manager (909)883-8833 Ext. 151
Dealing with Brian, my salesman, along with Omar & Adrian in financing was a breeze. No pressure to buy anything extra for the car. One of my smoothest... transactions on purchasing a car. Nice job gentleman.
The service department was very helpful. I was ready to give up on Chevy after my experience with another dealer. But Crest took care of my issues and... took very good care of me and my vehicle.
Arrived about 10:35AM, 8/2/16, for scheduled appointment to have oil/filter change, tires rotated, and multipoint inspection. Service Advisor Richard Gere... said would take approximately 45 minutes. Not sure what happened but it took almost twice as long as expected. Mr. Gere came to me to let me know that the service was completed. He shook my hand and apologized saying he was 'sorry' it took longer than it should have. He said to be sure and contact him on my return for additional service. I appreciated that Rick took the time to seek me out. Good customer service. I will continue to have my truck serviced at Crest Chevrolet.
Very Professional. Timely repair on both my wife's and my car. Wont take my vehicles anywhere else. They even offered us a loaner during our repair.
Jim in service was GREAT and took very good care of me. He called and was courteous on the phone and when I got there my car was right out front and ready... to go. It was much better than the last time I went and will noe be dealing with Jim from here on out.