INFINITI of Thousand Oaks

This services center is always great! Great service! Great attention to the costumers! Thank you for the quality work

Julio and his team are absolutely terrific—they are exceptional in every single way—I wouldn’t let anyone else service our two Infinitis !

I had an exceptional experience at Thousand Oaks Infiniti. From the moment I arrived, I was treated with professionalism, respect, and genuine care. Patricia went above and beyond to make sure every detail was handled seamlessly, and her knowledge of my vehicle and service history was impressive. The service team was customer-centered, making the entire process smooth and stress-free. What stood out most was the commitment to customer satisfaction as they listened carefully, answered every question thoroughly, and kept me updated on the status on my vehicle. The facility itself was welcoming, clean, and well-organized, reflecting the high standards of the Infiniti brand. If you’re looking for exceptional service and a team that truly values its customers, I highly recommend the Thousand Oaks Infiniti Service Team.

I will never take my car to be serviced at any other dealership. If it isn't broke don't fix it, you'll lose.

After a misunderstanding concerning pricing at the beginning, the leadership team made the situation right and we were treated to the best car buying experience we've ever had

Customer service is outstanding. I work with Alba in service for well over 10 years and she has taken care of us to the extreme.

My service advisor is excellent.-he is knowledgeable and always responsive to any questions I have,

had a very pleasant experience working with Guillermo at Infiniti Thousand Oaks. From start to finish, he was accommodating, knowledgeable, and really took the time to make sure I had everything I needed. He answered all my questions clearly, never rushed me, and made the process simple and stress-free. Most importantly, Guillermo helped me walk out winning with a great deal on my QX80. I couldn’t be happier with both the vehicle and the service I received. If you’re looking for someone who truly listens and makes the car-buying process enjoyable, I highly recommend asking for Guillermo!

It was a good service as usual and I feel very confident with the work they do, I know that my car is in good hands

I love this dealership! I have had 5 Infiniti’s from this dealership and have never had a bad experience!