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INFINITI of Thousand Oaks

(229 reviews)
Visit INFINITI of Thousand Oaks
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Inventory

See all 99 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
It is our pleasure to welcome you to Infiniti of Thousand Oaks. As a proud member of the Thousand Oaks community we hope that our web site will introduce more people like you to our exceptional line of automobiles as well as to the Infiniti Total Ownership Experience. You'll witness this unique philosophy in everything we do from our superior line of new & pre-owned luxury automobiles to our quality service facilities to our unyielding commitment to making your experience of owning & buying an Infiniti as rewarding as driving one. Please feel free to call us with any questions or visit our showroom. We look forward to meeting you!
INFINITI Global Award!

Service center

Phone number (866) 749-4853

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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Jacob in the service department was very friendly

Jacob in the service department was very friendly helpful, and knowledgable. will schedule directly with him in the future.

Jacob in the service department was very friendly

Jacob in the service department was very friendly helpful, and knowledgable. will schedule directly with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Representative needed to be more informative about our

Representative needed to be more informative about our service plan. She kept stating we will need to pay for this and that. Everything was covered in our service plan and our warranty.

Representative needed to be more informative about our

Representative needed to be more informative about our service plan. She kept stating we will need to pay for this and that. Everything was covered in our service plan and our warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prompt and very efficient service.

Prompt and very efficient service. Alba was fantastic in scheduling work and service was done in a better than expected time!

Prompt and very efficient service.

Prompt and very efficient service. Alba was fantastic in scheduling work and service was done in a better than expected time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were very knowledgeable on my issues and explained

They were very knowledgeable on my issues and explained everything and took care of them in a timely manner.

They were very knowledgeable on my issues and explained

They were very knowledgeable on my issues and explained everything and took care of them in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Thank you Alba for taking care of us with our car!

Thank you Alba for taking care of us with our car! Excellent customer service again!

Thank you Alba for taking care of us with our car!

Thank you Alba for taking care of us with our car! Excellent customer service again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was great and Also the workers are very nice !

Service was great and Also the workers are very nice ! I will definitely will come back

Service was great and Also the workers are very nice !

Service was great and Also the workers are very nice ! I will definitely will come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My service rep, Jacob, was professional and honest.

My service rep, Jacob, was professional and honest. Even though my car is at 200k miles, he reported that it.only needed an oil change.

My service rep, Jacob, was professional and honest.

My service rep, Jacob, was professional and honest. Even though my car is at 200k miles, he reported that it.only needed an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Alba was friendly, knowledgeable and took care of

Alba was friendly, knowledgeable and took care of everything that needed to be done with my car.

Alba was friendly, knowledgeable and took care of

Alba was friendly, knowledgeable and took care of everything that needed to be done with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The entire service , starving from scheduling until

The entire service , starving from scheduling until complete was excellent, professional and on time. Thank you TO Infiniti!

The entire service , starving from scheduling until

The entire service , starving from scheduling until complete was excellent, professional and on time. Thank you TO Infiniti!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Julio and Alba are the best, they took such good care of

Julio and Alba are the best, they took such good care of us and went above and beyond to make us extremely happy. Thanks

Julio and Alba are the best, they took such good care of

Julio and Alba are the best, they took such good care of us and went above and beyond to make us extremely happy. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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