Reviews
Write a reviewUsually Great, but now I am concerned.
It's easy to get an appointment, and Jamie is a good communicator. But, I got an email from JEEP Mopar saying I declined maintenance issues like steering rods and ends, A/C filter, brake liners, and emergency brake liners. THESE ISSUES WERE NEVER MENTIONED TO ME. In fact, one repair that was recommended ended up not being a problem. My front passenger light was not working but now it is. So, now I am concerned about the service area.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Quality Chrysler of Greenwood Team
Clean, well-organized and efficient.
Clean, well-organized service department and waiting room. The staff was friendly and accommodating, and kept me informed. The billing/office staff was friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Quality Chrysler of Greenwood Team
Friendly people and great service
They are nice, friendly and do a good job. Always getting us finished in a great time frame. Would recommend them to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Johnny. We look forward to seeing you again in the future! Best, Quality Chrysler of Greenwood Team
Dealer service should be...
...friendly, fast and accommodating and that's exactly what you'll get at Quality Chrysler in Greenwood, South Carolina. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Quality Chrysler of Greenwood and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Quality Chrysler of Greenwood Team
Oil change
Quick and painless and always friendly service. I called st the last minute needing an oil change and they got me in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Debra! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Quality Chrysler of Greenwood Team
Great employees
Everyone was so nice no pressure exceptionally friendly I was not looking to buy a new jeep but I got a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Quality Chrysler of Greenwood Team
Nice showroom
Friendly, courtesy, helpful and pleasant. I had a great experience and my new kia made 8 vehicles that I have purchased from Quality .
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Pamela, and thank you! We can't tell you how much we appreciate your customer loyalty! Quality Chrysler of Greenwood Team
Great Service
I didn't have to wait for them to start on my vehicle. I was in and out in less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frances, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Quality Chrysler of Greenwood Team
service dept
when in to have brakes pads changed ( the rotors where showing scratches ) the service dept looked at and they where good could have said they where bad and changed them but didnt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Quality Chrysler of Greenwood Team
Service
Staff are always courteous and professional. Service and/or repairs are done right and in a timely manner. I have never been "over sold" additional repair work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Quality Chrysler of Greenwood Team