Trotter Ford Lincoln

Reviews

1.0 out of 5 1.0
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 12, 2018

    STILL NO CLEAN TITLE AFTER 4 MONTHS on the used vehicle I purchased from Trotter Ford Pine Bluff. I bought the truck (paid in full) on 10/25/2017 and have... still not received the title. I have spoke with Kendall Studdard (Title Clerk) at Trotter several times regarding this matter and have been given different reasons each time as to why I still do not have the title. After she did not return my latest call, I spoke with general manager, Jerry Moorehead who assured me he would get me an answer and call me back in 10 minutes.........That was over a week ago and I haven't heard anything from him or anyone else. Like Share

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 6, 2016

    I have had the pleasure of dealing with Tabby at Trotter Ford and I must say, I have NEVER had a sales person answer my questions and help me in my purchasing... decision.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Tabby is a wonderful sales associate here at Trotter Ford. We are happy to hear you had a wonderful experience with Tabby. Thank you!

  • March 31, 2012

    5 stars for your help and service thanks you guys have amazing staff good down south finess

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you!

  • 5.0 out of 5
    November 10, 2015

    This is a very good dealership. I came in with my Ford truck and had a brake job done. When I picked up my truck the brakes was not to my liking so I let... them know and they took care of me and made sure I was happy before leaving. I give Trotter Ford a 10 + on my satisfaction level. My service advisor Christy always goes above and beyond for me. So if you want great service and customer service I would recommend Trotter Ford.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you! We are happy we could take care of your service needs in a timely manner to your satisfaction!

  • 4.0 out of 5
    October 25, 2015

    I'll keep going back to enjoy the friendship and loyal seevice they give to there customers

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank You!

  • 5.0 out of 5
    October 22, 2015

    Excellent work and service as always. Fast and friendly with best prices and deals.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you had such a positive experience with us, Kelly! Don't hesitate to call us if you ever need anything. Be safe on the road.

  • 5.0 out of 5
    October 21, 2015

    trotter ford WAS ABLE TO TAKE AN UNSCHEDULED REPAIR AND IT WAS COMPLETED THE SAME DAY

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks so much for your feedback, Kenneth. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Feel free to st...op by if you ever need any more help.

  • 5.0 out of 5
    October 21, 2015

    Oil change, tires rotated. New service manager excellent.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank You!

  • 5.0 out of 5
    September 27, 2015

    As always the Trotter Ford team in the person of Mrs. Kim Anderson took care of my new vehicle needs with no problem

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank You!

  • 5.0 out of 5
    September 24, 2015

    They fixed my problem and the staff is great!!!!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you! Glad we could take care of your problems.

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