Reviews
The person that help me where awesome Eric and kevin they
The person that help me where awesome Eric and kevin they have a good customer service and make me feel like home they worked with me and patient answer my questions
The person that help me where awesome Eric and kevin they
The person that help me where awesome Eric and kevin they have a good customer service and make me feel like home they worked with me and patient answer my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Dependable Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!
Derek and his team never let me down with their fast,
Derek and his team never let me down with their fast, friendly, and honest service. I just purchased my 5th commercial van from Dependable and I will be back for more.
Derek and his team never let me down with their fast,
Derek and his team never let me down with their fast, friendly, and honest service. I just purchased my 5th commercial van from Dependable and I will be back for more.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Dependable Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
All employees there were very welcoming and kind.
All employees there were very welcoming and kind. Was able to make me feel very comfortable with all my questions. Knowledgeable. Was able to give me a great price on my truck ( which I really appreciate ) Best dealership I’ve ever dealt with.. Jeff Toczynski was amazing working with me. Along with Ed Sternfeld and Eric Fefer made sure to explain everything to when signing the contract. Thank you
All employees there were very welcoming and kind.
All employees there were very welcoming and kind. Was able to make me feel very comfortable with all my questions. Knowledgeable. Was able to give me a great price on my truck ( which I really appreciate ) Best dealership I’ve ever dealt with.. Jeff Toczynski was amazing working with me. Along with Ed Sternfeld and Eric Fefer made sure to explain everything to when signing the contract. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Patricia, for sharing about your experience with Jeff and our team here at Dependable Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!
Just picked up my truck after four days service.
Just picked up my truck after four days service. Immediately check engine light came back on and DEF system error message. Brought it back and told them. I need them to drop it off since this cost me about an hour of my time and gas. Was told they don’t do that.So wasted my time and money and no solution for me. Terrible mechanics, probably better to find a gas station mechanic that knows what they’re doing. I have no idea how this place has high ratings on this.
Just picked up my truck after four days service.
Just picked up my truck after four days service. Immediately check engine light came back on and DEF system error message. Brought it back and told them. I need them to drop it off since this cost me about an hour of my time and gas. Was told they don’t do that.So wasted my time and money and no solution for me. Terrible mechanics, probably better to find a gas station mechanic that knows what they’re doing. I have no idea how this place has high ratings on this.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
I appreciated the straight forward negotiations.
I appreciated the straight forward negotiations. I felt good about the price and fair trade value.
I appreciated the straight forward negotiations.
I appreciated the straight forward negotiations. I felt good about the price and fair trade value.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
horrible they had over one day's notice of my visit and
horrible they had over one day's notice of my visit and when i got there at 9:30 am ---I was an hour late--but he said to me we gotta put in a new battery. I asked why didn't you do it before I got here since you knew i was coming. He said it won't take long I LEFT.
horrible they had over one day's notice of my visit and
horrible they had over one day's notice of my visit and when i got there at 9:30 am ---I was an hour late--but he said to me we gotta put in a new battery. I asked why didn't you do it before I got here since you knew i was coming. He said it won't take long I LEFT.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I felt comfortable like family, and everyone working
I felt comfortable like family, and everyone working there was very friendly and professional, so I had no worries about buying a car.
I felt comfortable like family, and everyone working
I felt comfortable like family, and everyone working there was very friendly and professional, so I had no worries about buying a car.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Dependable Dodge Canoga Park Calif.
Dependable Dodge Canoga Park Calif. Service department Mr. Anthony Morales, Anthony took care of both of my appointments pertaining to my dodge Truck, I got in quick and got serviced with a smile and a hand shake , Anthony called me when he said he wood, and followed up Professionally throughout the entire Service I was very Impressed, My truck is back in today for a follow up 5-3-2024. Good Job Anthony Thanks
Dependable Dodge Canoga Park Calif.
Dependable Dodge Canoga Park Calif. Service department Mr. Anthony Morales, Anthony took care of both of my appointments pertaining to my dodge Truck, I got in quick and got serviced with a smile and a hand shake , Anthony called me when he said he wood, and followed up Professionally throughout the entire Service I was very Impressed, My truck is back in today for a follow up 5-3-2024. Good Job Anthony Thanks
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, Thank you for choosing Dependable Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again!
You are very welcome and I will return when I need service sincerely, James B Robertson 5-5-2024
Excellent service from all personnel and exceptional
Excellent service from all personnel and exceptional attention to the minimal details, all personal show personal care for the customer
Excellent service from all personnel and exceptional
Excellent service from all personnel and exceptional attention to the minimal details, all personal show personal care for the customer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Dependable Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
What a great dealership.
What a great dealership. I would go there again and again and again and again and buy a car every single time.
What a great dealership.
What a great dealership. I would go there again and again and again and again and buy a car every single time.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chris: Thank you so much for choosing Dependable Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance!