Billy Cain Ford

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(42 reviews)
Visit Billy Cain Ford
Sales hours: 8:30am to 6:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 8:00am–5:00pm
Tuesday 8:30am–6:30pm 8:00am–5:00pm
Wednesday 8:30am–6:30pm 8:00am–5:00pm
Thursday 8:30am–6:30pm 8:00am–5:00pm
Friday 8:30am–6:30pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (706) 621-6169 (706) 621-6169
Used (706) 534-6372 (706) 534-6372
Service (706) 534-6347 (706) 534-6347

Inventory

See all 88 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2014.
We are proud to say that we are family owned and operating since 1984! We offer high quality products and service and are committed to serving our friends and customers! We love our community! We are your neighbors and your friends and we are proud to support our local schools and community organizations by sponsoring and volunteering at many community events throughout the year! Come by and see us. We are confident you will leave knowing you got a great deal on a great vehicle!
High quality products and service in a small town family owned and grown package.

Service center

Phone number (706) 534-6347

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Perfect Car Dealership!

Billy Cain Ford goes the extra mile to take care of it's customers. This is the second vehicle we have bought from them and they gave us a great deal. Everyone is extremely helpful in getting us what we wanted and we walked away very happy. Thanks again and keep up the good work!

5.0

Perfect Car Dealership!

Billy Cain Ford goes the extra mile to take care of it's customers. This is the second vehicle we have bought from them and they gave us a great deal. Everyone is extremely helpful in getting us what we wanted and we walked away very happy. Thanks again and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Disrespectful

Sales staff was very disrespectful to me when negotiating telling me I didn’t know what I was talking about. Well another dealer nearby beat their price and gave me a great process. I will never let anyone I know nor anyone I come into contact with buy a car from this dealer from their rude attitudes.

1.0

Disrespectful

Sales staff was very disrespectful to me when negotiating telling me I didn’t know what I was talking about. Well another dealer nearby beat their price and gave me a great process. I will never let anyone I know nor anyone I come into contact with buy a car from this dealer from their rude attitudes.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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1.0

Complete rip off.

Bought used truck. Traded patriot they gave me 4500 so i thought ..Vibrated bad. Even put new tires on it 560.00. Didnt help. Dealer cancelled contract when i asked for my trade back i was then told i lost trade by bringing back truck. Said i had to pay taxes and dealer fees and etc. CRAZY!!! I gave them my patriot and they have it priced at 8000. Wow. The truck was only 12000 so that dont even add up if that was even the case. They owe me 4500. I would of nevet gave them my vehicle. So put me in 2018 escape. 2 wks later engine light came on.went to different dealership Had to replace motor.

1.0

Complete rip off.

Bought used truck. Traded patriot they gave me 4500 so i thought ..Vibrated bad. Even put new tires on it 560.00. Didnt help. Dealer cancelled contract when i asked for my trade back i was then told i lost trade by bringing back truck. Said i had to pay taxes and dealer fees and etc. CRAZY!!! I gave them my patriot and they have it priced at 8000. Wow. The truck was only 12000 so that dont even add up if that was even the case. They owe me 4500. I would of nevet gave them my vehicle. So put me in 2018 escape. 2 wks later engine light came on.went to different dealership Had to replace motor.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Buyer beware

I purchased a used Ford edge in 2014. I was told it was a Ford program car and purchased from Ford. Jump to 2019 I am purchasing another 2019 Edge from a different dealer. When they appraised my trade in I was told we could have given you 5000.00 more if your car had not been involved in serious sideswipe accident in 2013. They showed me the carfax. This car had been a rental car and had been in numerous states and wasn't purchased from Ford but from the GA Auto Auction. I was shown a clear carfax at Billy Cain. They completely lied about the car and I would never have purchased it if I had known it was a rental and in a serious accident.

1.0

Buyer beware

I purchased a used Ford edge in 2014. I was told it was a Ford program car and purchased from Ford. Jump to 2019 I am purchasing another 2019 Edge from a different dealer. When they appraised my trade in I was told we could have given you 5000.00 more if your car had not been involved in serious sideswipe accident in 2013. They showed me the carfax. This car had been a rental car and had been in numerous states and wasn't purchased from Ford but from the GA Auto Auction. I was shown a clear carfax at Billy Cain. They completely lied about the car and I would never have purchased it if I had known it was a rental and in a serious accident.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

pissed customer

Stay away from this dump. Buy a bicycle. You'll get a better deal. They can't switch prices much on a ten speed. Go anywhere else , these people are a blemish on fords good name.

1.0

pissed customer

Stay away from this dump. Buy a bicycle. You'll get a better deal. They can't switch prices much on a ten speed. Go anywhere else , these people are a blemish on fords good name.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

love my new ford

Went in to look at a new explorer I saw online and unfortunately they just sold it but they helped me find another one I loved even more!!! They were so helpful and friendly.

5.0

love my new ford

Went in to look at a new explorer I saw online and unfortunately they just sold it but they helped me find another one I loved even more!!! They were so helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great experience

Bought a new F150 from Billy Cain Ford. The process was fast, easy and everyone was friendly and easy going. I would definitely recommend this dealer.

5.0

Great experience

Bought a new F150 from Billy Cain Ford. The process was fast, easy and everyone was friendly and easy going. I would definitely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Gave back broken car

My car was smoking out of the tail pipes very badly and this was the closest dealership but I wish I had went to a different. They took my car for a week and said to have replaced the broken parts and fixed the smoking but the next day I get in the car and it’s smoking worse. I can’t get to work without a vehicle so I ask them for a rental vehicle because my car is still under warranty. The gentleman says no one there can authorize one at the time so I’m stuck with no car after already giving them my car for a week. There is no accommodation and obviously have some problem with servicing vehicles go somewhere else if you need any sort of customer service please!!!

1.0

Gave back broken car

My car was smoking out of the tail pipes very badly and this was the closest dealership but I wish I had went to a different. They took my car for a week and said to have replaced the broken parts and fixed the smoking but the next day I get in the car and it’s smoking worse. I can’t get to work without a vehicle so I ask them for a rental vehicle because my car is still under warranty. The gentleman says no one there can authorize one at the time so I’m stuck with no car after already giving them my car for a week. There is no accommodation and obviously have some problem with servicing vehicles go somewhere else if you need any sort of customer service please!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Pleasant experience

We recently purchased a used truck from Billy Cain Ford in Commerce. I usually despise the car buying process with all of its high pressure tactics and the feeling that you are being tricked. Pierce and Jason never once pressured us or made us feel like we were being tricked. They were friendly, helpful, honest, open and forthright with every step of the process and made the whole experience comfortable and easy. Without a doubt, it was one of the best experiences we have had with a dealership.

5.0

Pleasant experience

We recently purchased a used truck from Billy Cain Ford in Commerce. I usually despise the car buying process with all of its high pressure tactics and the feeling that you are being tricked. Pierce and Jason never once pressured us or made us feel like we were being tricked. They were friendly, helpful, honest, open and forthright with every step of the process and made the whole experience comfortable and easy. Without a doubt, it was one of the best experiences we have had with a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

SCAM ARTISTS AND RIP OFFS

DO NOT USE THIS DEALERSHIP total Scammers and Liars, Owner and Finance Manger are out to rip you off. They will tell you to your face they ripped you off and that they will not fix the issue. Total disgrace to the Ford name.

1.0

SCAM ARTISTS AND RIP OFFS

DO NOT USE THIS DEALERSHIP total Scammers and Liars, Owner and Finance Manger are out to rip you off. They will tell you to your face they ripped you off and that they will not fix the issue. Total disgrace to the Ford name.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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