Stokes Trainor Chevrolet Cadillac Buick GMC

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 3, 2019

    Great employees and customer service. Nowhere has what this dealership has HEART!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    June 14, 2019

    Great experience! I would recommend to anyone! Everyone is treated like family

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your pos...itive experience. Have a great day!

  • April 22, 2012

    Great experience buying our first NEW car. They worked to get us a great deal. Abby was amazing to work with. Will definitely be back to see them in the... future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2019

    I took my vehicle in for regular maintenance and was welcomed by two very courteous and friendly staff members. I was quickly checked in and shown to the... waiting area, which was filled with very comfortable chairs, coffee, a work station, and television. While waiting someone came to offer me a refill on coffee and make certain that I had the best waiting experience ever! The maintenance was handled quickly limiting my waiting time. This was an excellent experience. They certainly have mastered customer care.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to kno...w that we were able to meet this commitment during your visit. We look forward to seeing you next time!

  • 5.0 out of 5
    January 3, 2019

    Alexander Warren was our salesman. He was fabulous! They went out of the way to help us make a wise decision about the purchase of our daughter's truck.... She is tickled pink to own her new 2018 Chevy Colorado! Thank you Alexander and your team for a wonderful experience! Looking for a new car or truck? Go see Alexander, he will certainly help you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 12, 2018

    This office was very nice. The whole process was a very pleasant one. I contacted Jason about the 2019 Chevy Blazers. After telling him what I wanted in... my new car he realized i would not be happy with the Blazer and he guided me to the Traverse and the Acadia. Test drove both and decided on the Acadia. Love this car. He was not pushy, he just informed me of what my options were and guided me through the whole process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stokes Trainor Chevrolet Buick GMC. Congratulatio...ns on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 1.0 out of 5
    December 21, 2012

    Terrible service Department. The service is so slow you have to wait in the office where there are not enough chairs if it is busy. They worked on my... car and after 2.5 hours to program a key fob it worked for the doors but not the rear hatch. They didn't tell me, just charged me the full price for a half... job. They promise to get your money! You can count on that! I have been one time and that was one time too many. Columbia and Greenville are too close to deal with these people.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2012

    Abby Carrol is the best sells person they have there, in my opinion. She is the only one I will ever do business with there. All the other people that... work there are great too, but Abby is the main one I will deal with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?