Stokes Trainor Chevrolet Cadillac Buick GMC

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
15 lifetime reviews.
  • 5.0 out of 5
    April 3, 2021

    All are friendly. Abby, Mr. Trainer and Kal. Offer good deals. Enjoy eating in downtown Newberry.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

  • 5.0 out of 5
    October 12, 2020

    Great experience! Excellent service ! Enjoying my new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

  • April 22, 2012

    Great experience buying our first NEW car. They worked to get us a great deal. Abby was amazing to work with. Will definitely be back to see them in the... future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    July 1, 2020

    After two previous service repairs and almost $8k of charges for a Cadillac restoration, I took my 1985 Eldorado Biarritz in for a third time for a/c... repair, windshield wiper fault and oil change. Needless to say, going into the fourth week of the car being at Stokes Trainor and no definitive responses on when the car would be repaired, I alerted the Service Dept that I would be coming to get my vehicle. Later the same day, a service dept rep called and left a voice message stating they needed another week to repair. I never responded to this call and went immediately the next day to pick the car up. The Service Dept, after going on nearly four weeks of having the car, had not even performed an oil change! After retrieving and advising the Service Dept person that they had been very unprofessional with my vehicle, my focus was still to get the car repaired. The following day, I took the vehicle to Kneece's Car Care up the street from Stokes and they repaired the vehicle "IN LESS THAN ONE DAY!" The car will never go back to this Service Department under any condition!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, pleas...e reach out to us at (803) 276-8888 to speak to our manager directly so we may further assist. We hope to hear from you soon.

  • 5.0 out of 5
    March 3, 2020

    I would recommend them to everyone! Very helpful and will work with you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    February 22, 2020

    Great overall experience, if you're looking for a new vehicle I would definitely recommend

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Thank you for the recommendation! If you have any further questions,... please give us a call. We're always happy to help! We hope you have a great day!

  • 5.0 out of 5
    December 17, 2019

    Eat car buying experience...EVER! Alex Warren was an absolute pleasure to deal with and even the finance guy was great, lol.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about Alex! Our entire team works hard to work with your budget and get you the best deal. We're always here with the sam...e great service whenever you need service or another vehicle! Have a great day!

  • 5.0 out of 5
    December 17, 2019

    Excellent customer service I travel approximately one hour pass many dealerships to shop at Stokes Trainor.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, wow! We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! It means so much to have earned your... trust in our business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    July 3, 2019

    Great employees and customer service. Nowhere has what this dealership has HEART!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    June 14, 2019

    Great experience! I would recommend to anyone! Everyone is treated like family

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your pos...itive experience. Have a great day!

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