Wilson Chevrolet

Took my 2019 GMC to Wilsons for a check engine light. Received a call that said it needed a ECM and a fuse block. The cost to replace both would be around 1700.00 dollars. Upon talking with the service advisor and the so called tech, he convinced me it had to be the ECM. Told them to replace the ECM since he seemed to be pretty sure of himself at a cost of 1119.95. Got a call next day and said truck was ready but check engine light was still on and needed to also replace the fuse block. Upon asking them if the fuse block did not fix it at a cost of another 600.00 dollars if they were going to remove unneeded parts I was told to try swapping the fuse block fro my wifes truck to see if that would fix it since she has one identical to mine, and I also have a mechanical background. Figured out right then they were parts swapping. Picked up my truck after paying the 1119.95 and took it to Love GMC. Received a call the next day with an estimate for checking and proper diagnosis of the issue and gave them the go ahead to test. Received a call 2 days later and was told the issue was the fuel pump control module. No where near the ECM or fuse panel. When I asked if they were sure that would fix it the immediate reply was absolutely. Repaired issue with no problems and lower cost than estimated by Wilsons for parts that would have in no way fixed my problem. Question is just how many people do they do this to and get by with it. I now tell everyone about my experience with them and can assure you never, ever again.

My service advisor Malise always does a great job. She always finds the problem and fixes it. Goes out of her way. Very pleased with our visit.

In and out in 40 minutes for a standard oil change. Service department is always very helpful.

Charles Dove customer service is extraordinary! He goes above and beyond the cause! While I was there I received an oil change. The employees in the service department were very professional and kind. Service was awesome!

No problems. We will use again. Very convenient location for us to use. Great friendly folks always happy to help. No complaints here. I had an appointment and when I arrived they were ready.

Great service. Kept me informed on repair throughout process and had vehicle ready before they said it would be. Great communication and I will use them again.

Had both our Malibu and Silverado serviced within a week of each other. October 31,2022 and Nov 4,2022. The team at Wilson is always so thorough. We bring in both vehicles for every oil change and tire rotation. What I like is the multi-point inspection we receive every time we have the vehicle serviced. It’s truly great because being from PA originally we were used to state inspections to legally drive. In SC there is no state inspection so we REALLY appreciate the free multi-point check!!! Gives you a great heads up for future work if needed. Just love the people and service at Wilson.

I want to say to both service department individuals that they were very knowledgeable of the job and that they were very professional with great personal customer service skills and what I really liked was that they helped Elderly older lady In and out with her auto service.

I recently purchased a 2019 truck from Wilson Chevrolet. It was a great experience. Truck was exactly what was advertised, they gave me a competitive price for my trade and the purchase was smooth and quick. In and out, just over an hour. Would recommend them for sure!

Great fast, reliable service for both my cars in the same day! Thank you so much!