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Wilson Chrysler Dodge Jeep RAM

(464 reviews)
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

(464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Took my 2023 1500 truck in for an oil change and tire

Took my 2023 1500 truck in for an oil change and tire rotation. Great service and at a reasonable price. Recommend this group of dedicated people.

Took my 2023 1500 truck in for an oil change and tire

Took my 2023 1500 truck in for an oil change and tire rotation. Great service and at a reasonable price. Recommend this group of dedicated people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for recommending our team at Wilson Chrysler Dodge Jeep! We're glad to hear you had a great experience with your oil change and tire rotation. Safe driving in your 2023 1500 truck!

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Great experience.

Great experience. This was my second time buying a vehicle here. Great staff and got me taken care of quickly.

Great experience.

Great experience. This was my second time buying a vehicle here. Great staff and got me taken care of quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to know you had a great experience for the second time around at Wilson Chrysler Dodge Jeep! Our team is always here to provide quick and efficient service. Thanks for your support!

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Excellent service

I always get top service there. Very easy to make appointments, the vehicle is ready at the time they tell you, and everything is explained clearly.

Excellent service

I always get top service there. Very easy to make appointments, the vehicle is ready at the time they tell you, and everything is explained clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Marcus, thank you for the positive review! We're glad to know you've consistently received top-notch service at Wilson Chrysler Dodge Jeep. We pride ourselves on our clear communication and punctuality! Safe travels!

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Awesome Dealership

Purchased a very nice used Jeep. Jason the sales guy was great! No hassle, no pressure. Definitely recommend making the drive to Wilson Chrysler, Dodge, Jeep if you are looking for a new or used vehicle.

Awesome Dealership

Purchased a very nice used Jeep. Jason the sales guy was great! No hassle, no pressure. Definitely recommend making the drive to Wilson Chrysler, Dodge, Jeep if you are looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Danny, we're glad to know that Jason provided a great car-buying experience for you at Wilson Chrysler Dodge Jeep. We appreciate your recommendation and look forward to serving you again in the future! Drive safely in your Jeep!

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They kept their word !

I needed a headlamp replaced on my 2020 Ram 2500. It’s not an easy task! They gave me the best quote so I had them complete the service The original quote was for 2 hrs labor, it took 8 hrs! They didn’t charge me extra I will use them again for my service!

They kept their word !

I needed a headlamp replaced on my 2020 Ram 2500. It’s not an easy task! They gave me the best quote so I had them complete the service The original quote was for 2 hrs labor, it took 8 hrs! They didn’t charge me extra I will use them again for my service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, thank you for choosing Wilson Chrysler Dodge Jeep for your headlamp replacement. We appreciate your understanding and are glad we could complete the service to your satisfaction. We look forward to assisting you again in the future!

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Stay away! It will save your wallet.

My wife's 2011 Jeep Compass was making noise in the front end and could not figure it out. A friend recommended them and said it was worth the drive to their location. We have a Chrysler warranty and expected to pay a deductible but not have you pay out of our pocket of 2000 due to the warranty only paying 6000. Chrysler then dropped their warranty due to the age of the vehicle. So much for the LIFETIME warranty. We picked up the car and made it about 2 miles and the car's wipers came on, lights were blinking, and could not get it started again. Eventually, I was able to start it and drove it back to the dealership at about 5 miles per hour. They checked the issue with the Jeep and told us that the computer module is bad and it was going to cost 2000 to have that fixed. Parts and labor should only be about 540 in total for parts and labor. Waiting to pick up the car when they get it done. Never again. Got us the first time and this will be the last time. Hopefully, since they had it torn apart they checked the ground on the PCM which can cause the problem. Being a disabled vet on a fixed income has destroyed our savings. DO NOT BUY a Chrysler lifetime Warranty, They dropped it because of its age and the cost of the repair exceeded the Blue Book value. A hidden clause that is in all Mopar warranties.

Stay away! It will save your wallet.

My wife's 2011 Jeep Compass was making noise in the front end and could not figure it out. A friend recommended them and said it was worth the drive to their location. We have a Chrysler warranty and expected to pay a deductible but not have you pay out of our pocket of 2000 due to the warranty only paying 6000. Chrysler then dropped their warranty due to the age of the vehicle. So much for the LIFETIME warranty. We picked up the car and made it about 2 miles and the car's wipers came on, lights were blinking, and could not get it started again. Eventually, I was able to start it and drove it back to the dealership at about 5 miles per hour. They checked the issue with the Jeep and told us that the computer module is bad and it was going to cost 2000 to have that fixed. Parts and labor should only be about 540 in total for parts and labor. Waiting to pick up the car when they get it done. Never again. Got us the first time and this will be the last time. Hopefully, since they had it torn apart they checked the ground on the PCM which can cause the problem. Being a disabled vet on a fixed income has destroyed our savings. DO NOT BUY a Chrysler lifetime Warranty, They dropped it because of its age and the cost of the repair exceeded the Blue Book value. A hidden clause that is in all Mopar warranties.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Department

Took My Car There For The Oil Service And Tire Rotation . Service Department Was Efficient And Courteous As Usual Very Good

Great Service Department

Took My Car There For The Oil Service And Tire Rotation . Service Department Was Efficient And Courteous As Usual Very Good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your excellent review, Joseph! We look forward to seeing you next time at Wilson Chrysler Dodge Jeep!

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Great service and clean facility

I love the atmosphere, the customer service, and Misty is always friendly and awesome. I really enjoy the visit each time. I definitely will continue to purchase my trucks there.

Great service and clean facility

I love the atmosphere, the customer service, and Misty is always friendly and awesome. I really enjoy the visit each time. I definitely will continue to purchase my trucks there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

This is what we love to hear, James! We appreciate your time and look forward to seeing you next time at Wilson Chrysler Dodge Jeep!

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sales

Excellent caring with infectious enthusiasm with a purpose. Had knowledge and skill of a top salesperson and the ambition to put to good use. the ability succeed in satifying the customer.

sales

Excellent caring with infectious enthusiasm with a purpose. Had knowledge and skill of a top salesperson and the ambition to put to good use. the ability succeed in satifying the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Willie! We're glad to hear that your visit with us here at Wilson Chrysler Dodge Jeep was such a positive one. We hope to see you back for all of your future automotive needs!

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Great service

The friendly staff works diligently and keeps you informed when your vehicle is in for routine service. Our vehicle was even brought back cleaner than when it went in for service.

Great service

The friendly staff works diligently and keeps you informed when your vehicle is in for routine service. Our vehicle was even brought back cleaner than when it went in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy our Wilson Chrysler Dodge Jeep team earned your five stars. Thanks Demetria!

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