Bender GM World

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 21, 2018

    I have taken my 2012 Chevy cruze into the local Clovis NM Bender GM world location. These guys really go out of their way and stand by their word as well... as work. Today I was having car problems again, there have been a few recalls on my vehicle and unfortunately I am dealing with them at the moment. I was trying to figure out how I was going to pay for a rental while stressing on the fact it is near the end of the month and this is when all my bills are due. The lady Jennifer In customer service offered to get me a rental to use in the mean time (which is honestly one of the nicest and safest cars I have ever driven) so I do not miss work. Two men names Paul and Curtis whom work in the service department have great customer service and have always worked me in, today they were booked full and were able to help me out. I have been thinking about trading in my car, and spoke to a man named Curry. He went out of his way to give me information and told me he would work with me on a monthly payment I could afford. I am astonished at how honest and professional the employees at this location are. I honestly do not feel like a dollar sign they see when I walk in. They are down to earth and honest.... a car company that is honest guys! I was so hesitant taking my car in at the beginning but these guys have proven me wrong. I am so grateful for their help and letting me use a rental to get to work. No one does that now a days, no one! I would 100% recommend anyone buying a car from this location or even just getting service done. Go see these guys, you won't be disappointed, thank you for your help everyone at Bender. It means more to me then you even know! I was having such a bad day but once I got to your location my frown turned into a smile and my stress went away!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your wonderful feedback, Angel. At Bender GM World, we always strive to meet the needs of our customers no matter the situation. I will ...definitely share your comments with our team and feel free to let me know if you have any concerns about your vehicle. Best, Steve Muscato, Fixed Operations

  • 5.0 out of 5
    May 3, 2018

    I have bought a few vehicles from Robert Morales. Robert is extremely knowledgeable with the vehicles and helped me do a pro and con list of what I wanted... and what the correct vehicle for me should be. I couldn't be happier with the vehicle I bought. The whole team at Bender is awesome from sales to service to finance. If you are looking for a great deal on a vehicle go to Bender in Clovis NM and ask for Robert

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    Shopped for a new car
    Did make a purchase
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  • January 4, 2016

    Efren Ramirez was great! He knew his stuff and was willing to help in anyway he could. I would definitely recommend him. I have unresolved business concerning... my old pickup and have been waiting fora call back to get things settled. While I was there, I was treated well. Other things need to get settled.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Marsha, thank you for taking the time to provide this feedback. It's good to hear that Efren was of such help to you. Our customers are our greatest a...sset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Justin Stagner, Internet Sales Manager, bendersales@hotmail.com

  • 1.0 out of 5
    February 20, 2018

    These guys are slick, they quoted me a lower interest rate then put in a higher one. Read your paperwork they are counting on you not reading it. Watch... them they are shady car dealers

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your feedback, Tami. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our atten...tion. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Justin Stagner, Internet Sales Manager, bendersales@hotmail.com

  • 5.0 out of 5
    February 13, 2018

    Best experience by far that I’ve ever had at a car dealership and it’s all because of Jaidyn Stagner. I would recommend him and the dealership to anybody... that is looking for a car . He is very patient , informative & friendly .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this amazing review, Desirae! I'm glad to hear that you enjoyed your experience working with Jaidyn and that you would recommend us to a...nybody that is looking for a car. We hope to welcome you back to the Bender GM World in the near future. Warm regards, Justin Stagner, Internet Sales Manager

  • 4.0 out of 5
    April 17, 2017

    Service was completed in a timely fashion, and the dealership even gave my wife a ride to the dealership to pick up our car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing this great feedback with us, Wayne! I'm glad to hear you had a pleasant and timely service experience with us. I look forward to... your next visit! Best regards, Steve Muscato, Fixed Operations

  • 5.0 out of 5
    April 6, 2017

    Very good and efficient service. Paul in service department always does a great job of coordinating service. I dropped off my pickup at 0730 and was... called at 0815 that the oil change was completed. They do all of my oil changes and vehicle maintenance because they can be trusted!!!!!!!!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Phillip, thank you for taking the time to leave a review. I'm thrilled to hear that each visit has been a positive experience. I appreciate your conti...nued trust and support. I will be sure to share your feedback with Paul. Take care until I see you next time. Warm regards, Steve Muscato, Fixed Operations

  • 5.0 out of 5
    April 5, 2017

    Courteous service staff. The car was ready 2 hours ahead of schedule. That doesn't happen very often so it made my day a pleasant experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your great review, Roger! I'm happy to hear that we were able to quickly and effectively have your vehicle back on the road in no time. ...Thank you for your business, and have a wonderful day! Warm regards, Steve Muscato, Fixed Operations

  • 4.0 out of 5
    April 4, 2017

    Quick and friendly service in and out in a timely matter offered a punch card and explained how it works clearly! Knowledgeable staff.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing this great feedback with us, Shelia. I am pleased that our staff was able to provide you a friendly, quick and knowledgeable ser...vice experience. I look forward to seeing you for your next service appointment! Best regards, Steve Muscato, Fixed Operations

  • 5.0 out of 5
    April 3, 2017

    Shane Curry is up front honest and always accurate with everything he says wouldn't even go there if it wasn't for him

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, John! I am happy to hear that Shane was able to provide you with the outstanding customer service we s...trive to deliver to each of our guests. Thank you again and I hope to see you again soon! Best regards, Steve Muscato, Fixed Operations

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