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Allen Tillery Chevrolet

(91 reviews)
Visit Allen Tillery Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
New (501) 781-0250 (501) 781-0250
Used (501) 781-0254 (501) 781-0254
Service (501) 566-1683 (501) 566-1683

Inventory

See all 197 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2015.
We are a family owned Dealership located in beautiful scenic Hot Springs Arkansas. If you are looking for a great deal on a New or Pre-Owned Vehicle service or body repair on your existing vehicle at a fair and reasonable price come in and see us!
Where we Treat you like Family

Service center

Phone number (501) 566-1683

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:00am–12:00pm
Sunday
Closed

Reviews

(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Tillery Chevrolet from DealerRater.

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Excellent buying experience!

Excellent buying experience!!! Every person involved was top notch... friendly, knowledgeable, & helpful. In my 78 years I have purchased many vehicles and this was certainly one of the best experiences. Although I do not live close to Hot Springs, I will definitely consider Allen Tillery when purchasing my next vehicle.

Excellent buying experience!

Excellent buying experience!!! Every person involved was top notch... friendly, knowledgeable, & helpful. In my 78 years I have purchased many vehicles and this was certainly one of the best experiences. Although I do not live close to Hot Springs, I will definitely consider Allen Tillery when purchasing my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was very pleased with my purchase at Allen Tillery.

I was very pleased with my purchase at Allen Tillery. Fernando was determined to help me find my dream car. He made sure my car was in my price range. Thank to Carson for the excellent work on finance and add insurance, so that my payment stays in my price range. I would recommend Allen Tillery to family and friends. Thank Again. Very Happy Annette

I was very pleased with my purchase at Allen Tillery.

I was very pleased with my purchase at Allen Tillery. Fernando was determined to help me find my dream car. He made sure my car was in my price range. Thank to Carson for the excellent work on finance and add insurance, so that my payment stays in my price range. I would recommend Allen Tillery to family and friends. Thank Again. Very Happy Annette

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service was outstanding as all ways !

Service was outstanding as all ways !!! Eric Service Manager has always been on top of the work i have requested

Service was outstanding as all ways !

Service was outstanding as all ways !!! Eric Service Manager has always been on top of the work i have requested

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Came in unannounced for an oil change and fuel filter

Came in unannounced for an oil change and fuel filter change. Fastest service to date.

Came in unannounced for an oil change and fuel filter

Came in unannounced for an oil change and fuel filter change. Fastest service to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Unresponsive to messages and phone calls tried to put a

Unresponsive to messages and phone calls tried to put a deposit to hold a car , never heard back from them.

Unresponsive to messages and phone calls tried to put a

Unresponsive to messages and phone calls tried to put a deposit to hold a car , never heard back from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Gary. We understand your frustration regarding the lack of communication while attempting to place a deposit to hold a car. At Allen Tillery Auto, we strive to provide timely responses to all inquiries. We appreciate your input as it helps us improve. We value your interest in our vehicles and hope to assist you better in the future. Sincerely, The Team at Allen Tillery Auto

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I have bought every new car I’ve had at Allen Tillery in

I have bought every new car I’ve had at Allen Tillery in Hot Springs. Can’t say enough good things about the dealership. I have a Camaro SS that I bought from Allen Tillery and all of my service goes through the dealership. My oil changes and other things that had to be addressed in the service area. Not one time have I been treated less than from anyone there. Yes I know about cars and work on cars but they not one time questioned me with an issue with my car. Drove there and they took care of it. Had bad hail damage few years back and used the Body Shop there also. There was no question who would work on my car. Good experience. Anyone that knows me will tell you I’m very picky with my car and they are the only dealership that will ever work on my car because I know it will be done correctly and I trust them to take care of my car while it’s in their care.

I have bought every new car I’ve had at Allen Tillery in

I have bought every new car I’ve had at Allen Tillery in Hot Springs. Can’t say enough good things about the dealership. I have a Camaro SS that I bought from Allen Tillery and all of my service goes through the dealership. My oil changes and other things that had to be addressed in the service area. Not one time have I been treated less than from anyone there. Yes I know about cars and work on cars but they not one time questioned me with an issue with my car. Drove there and they took care of it. Had bad hail damage few years back and used the Body Shop there also. There was no question who would work on my car. Good experience. Anyone that knows me will tell you I’m very picky with my car and they are the only dealership that will ever work on my car because I know it will be done correctly and I trust them to take care of my car while it’s in their care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox

Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox Diesel in 2019. Great mid-size car with the Premium package. One week ago, the car would not start, it was cold that morning. Had it towed to Aleen Tillery. Here are the excuses that they told me:<br/>Friday: Did not have time to look at it<br/>Saturday: I am the only one here, <br/>Sunday: Closed<br/>Monday: nothing done<br/>Tuesday: Cannot pull it in it is all wheel drive<br/>Tuesday afternoon: It is a 2 wheel drive, not all wheel drive. Excuses: The brakes are locked.<br/>Wednesday: All the bays are full, so I ask to speak to the manager<br/>Wednesday: Talked to service manager David, he said Diesel have a two weeks backlog on a national average. I wanted to say: What does that have to do with my car. I said I will call Allen Tellery if I do not hear from you. Jessica (01/29/25 18:43:33 pm): I appreciate your patience, Harlan Yother. Let me have a manager contact you about this. Could you please provide your contact number or email so we can follow up with you? No one called!!! My opinion NEVER BUY A CHEVY CAR!!! Harlan

Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox

Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox Diesel in 2019. Great mid-size car with the Premium package. One week ago, the car would not start, it was cold that morning. Had it towed to Aleen Tillery. Here are the excuses that they told me:<br/>Friday: Did not have time to look at it<br/>Saturday: I am the only one here, <br/>Sunday: Closed<br/>Monday: nothing done<br/>Tuesday: Cannot pull it in it is all wheel drive<br/>Tuesday afternoon: It is a 2 wheel drive, not all wheel drive. Excuses: The brakes are locked.<br/>Wednesday: All the bays are full, so I ask to speak to the manager<br/>Wednesday: Talked to service manager David, he said Diesel have a two weeks backlog on a national average. I wanted to say: What does that have to do with my car. I said I will call Allen Tellery if I do not hear from you. Jessica (01/29/25 18:43:33 pm): I appreciate your patience, Harlan Yother. Let me have a manager contact you about this. Could you please provide your contact number or email so we can follow up with you? No one called!!! My opinion NEVER BUY A CHEVY CAR!!! Harlan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

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Eric is always very pleasant and professional to work

Eric is always very pleasant and professional to work with! Always great customer service from him!!!!

Eric is always very pleasant and professional to work

Eric is always very pleasant and professional to work with! Always great customer service from him!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Leah! We appreciate your kind words about Eric and the great customer service you received at Allen Tillery Auto. We strive to provide a pleasant experience for all our customers. We look forward to seeing you again! Sincerely, The Team at Allen Tillery Auto

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Did not rotate the tires,which was included in the

Did not rotate the tires,which was included in the payment All tires low pressure, shouldn't they be checked and inflated Sometimes.not even sure they changed the oil

Did not rotate the tires,which was included in the

Did not rotate the tires,which was included in the payment All tires low pressure, shouldn't they be checked and inflated Sometimes.not even sure they changed the oil

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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I am impressed with my experience at Allen Tillery.

I am impressed with my experience at Allen Tillery. My sales person, Cindy Sliger was fantastic. I highly recommend anyone give her a call for their transportation needs. No high pressure purchase. Everyone I worked with at Allen Tillery was top notch. I am a pleased customer.

I am impressed with my experience at Allen Tillery.

I am impressed with my experience at Allen Tillery. My sales person, Cindy Sliger was fantastic. I highly recommend anyone give her a call for their transportation needs. No high pressure purchase. Everyone I worked with at Allen Tillery was top notch. I am a pleased customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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