Reviews
Came in unannounced for an oil change and fuel filter
Came in unannounced for an oil change and fuel filter change. Fastest service to date.
Came in unannounced for an oil change and fuel filter
Came in unannounced for an oil change and fuel filter change. Fastest service to date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Unresponsive to messages and phone calls tried to put a
Unresponsive to messages and phone calls tried to put a deposit to hold a car , never heard back from them.
Unresponsive to messages and phone calls tried to put a
Unresponsive to messages and phone calls tried to put a deposit to hold a car , never heard back from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, Gary. We understand your frustration regarding the lack of communication while attempting to place a deposit to hold a car. At Allen Tillery Auto, we strive to provide timely responses to all inquiries. We appreciate your input as it helps us improve. We value your interest in our vehicles and hope to assist you better in the future. Sincerely, The Team at Allen Tillery Auto
I have bought every new car I’ve had at Allen Tillery in
I have bought every new car I’ve had at Allen Tillery in Hot Springs. Can’t say enough good things about the dealership. I have a Camaro SS that I bought from Allen Tillery and all of my service goes through the dealership. My oil changes and other things that had to be addressed in the service area. Not one time have I been treated less than from anyone there. Yes I know about cars and work on cars but they not one time questioned me with an issue with my car. Drove there and they took care of it. Had bad hail damage few years back and used the Body Shop there also. There was no question who would work on my car. Good experience. Anyone that knows me will tell you I’m very picky with my car and they are the only dealership that will ever work on my car because I know it will be done correctly and I trust them to take care of my car while it’s in their care.
I have bought every new car I’ve had at Allen Tillery in
I have bought every new car I’ve had at Allen Tillery in Hot Springs. Can’t say enough good things about the dealership. I have a Camaro SS that I bought from Allen Tillery and all of my service goes through the dealership. My oil changes and other things that had to be addressed in the service area. Not one time have I been treated less than from anyone there. Yes I know about cars and work on cars but they not one time questioned me with an issue with my car. Drove there and they took care of it. Had bad hail damage few years back and used the Body Shop there also. There was no question who would work on my car. Good experience. Anyone that knows me will tell you I’m very picky with my car and they are the only dealership that will ever work on my car because I know it will be done correctly and I trust them to take care of my car while it’s in their care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox
Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox Diesel in 2019. Great mid-size car with the Premium package. One week ago, the car would not start, it was cold that morning. Had it towed to Aleen Tillery. Here are the excuses that they told me:<br/>Friday: Did not have time to look at it<br/>Saturday: I am the only one here, <br/>Sunday: Closed<br/>Monday: nothing done<br/>Tuesday: Cannot pull it in it is all wheel drive<br/>Tuesday afternoon: It is a 2 wheel drive, not all wheel drive. Excuses: The brakes are locked.<br/>Wednesday: All the bays are full, so I ask to speak to the manager<br/>Wednesday: Talked to service manager David, he said Diesel have a two weeks backlog on a national average. I wanted to say: What does that have to do with my car. I said I will call Allen Tellery if I do not hear from you. Jessica (01/29/25 18:43:33 pm): I appreciate your patience, Harlan Yother. Let me have a manager contact you about this. Could you please provide your contact number or email so we can follow up with you? No one called!!! My opinion NEVER BUY A CHEVY CAR!!! Harlan
Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox
Guest (01/29/25 18:43:33 pm): I bought Chevy Equinox Diesel in 2019. Great mid-size car with the Premium package. One week ago, the car would not start, it was cold that morning. Had it towed to Aleen Tillery. Here are the excuses that they told me:<br/>Friday: Did not have time to look at it<br/>Saturday: I am the only one here, <br/>Sunday: Closed<br/>Monday: nothing done<br/>Tuesday: Cannot pull it in it is all wheel drive<br/>Tuesday afternoon: It is a 2 wheel drive, not all wheel drive. Excuses: The brakes are locked.<br/>Wednesday: All the bays are full, so I ask to speak to the manager<br/>Wednesday: Talked to service manager David, he said Diesel have a two weeks backlog on a national average. I wanted to say: What does that have to do with my car. I said I will call Allen Tellery if I do not hear from you. Jessica (01/29/25 18:43:33 pm): I appreciate your patience, Harlan Yother. Let me have a manager contact you about this. Could you please provide your contact number or email so we can follow up with you? No one called!!! My opinion NEVER BUY A CHEVY CAR!!! Harlan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
Eric is always very pleasant and professional to work
Eric is always very pleasant and professional to work with! Always great customer service from him!!!!
Eric is always very pleasant and professional to work
Eric is always very pleasant and professional to work with! Always great customer service from him!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Leah! We appreciate your kind words about Eric and the great customer service you received at Allen Tillery Auto. We strive to provide a pleasant experience for all our customers. We look forward to seeing you again! Sincerely, The Team at Allen Tillery Auto
Did not rotate the tires,which was included in the
Did not rotate the tires,which was included in the payment All tires low pressure, shouldn't they be checked and inflated Sometimes.not even sure they changed the oil
Did not rotate the tires,which was included in the
Did not rotate the tires,which was included in the payment All tires low pressure, shouldn't they be checked and inflated Sometimes.not even sure they changed the oil
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I am impressed with my experience at Allen Tillery.
I am impressed with my experience at Allen Tillery. My sales person, Cindy Sliger was fantastic. I highly recommend anyone give her a call for their transportation needs. No high pressure purchase. Everyone I worked with at Allen Tillery was top notch. I am a pleased customer.
I am impressed with my experience at Allen Tillery.
I am impressed with my experience at Allen Tillery. My sales person, Cindy Sliger was fantastic. I highly recommend anyone give her a call for their transportation needs. No high pressure purchase. Everyone I worked with at Allen Tillery was top notch. I am a pleased customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experiences with both the sales and service
Our experiences with both the sales and service departments at Allen Tillery in Hot Springs have been unparalleled. Our time is highly valuable and we never regret putting our trust in Tillery not to waste it. Highly recommend.
Our experiences with both the sales and service
Our experiences with both the sales and service departments at Allen Tillery in Hot Springs have been unparalleled. Our time is highly valuable and we never regret putting our trust in Tillery not to waste it. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The car was sold by the time I checked on it there
The car was sold by the time I checked on it there response was very quick back to me
The car was sold by the time I checked on it there
The car was sold by the time I checked on it there response was very quick back to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback! We're glad to hear that you received a quick response from us at Allen Tillery Auto. We strive to provide timely communication, even in competitive situations. If there's anything else we can assist you with in your car search, please feel free to reach out. We look forward to helping you find the perfect vehicle! Sincerely, The Team at Allen Tillery Auto
Best place to purchase a vehicle any where in the state.
Best place to purchase a vehicle any where in the state..awesome people and great sales and service
Best place to purchase a vehicle any where in the state.
Best place to purchase a vehicle any where in the state..awesome people and great sales and service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic review! We're thrilled to hear that you had a great experience at Allen Tillery Auto. Our team is dedicated to providing outstanding sales and service, and we're glad you felt that during your visit. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at Allen Tillery Auto