Lake Shore Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
331 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    July 28, 2020

    I've been a customer of Lake Shore Ford since 2007 and have never been disappointed. Kudos to Mike Cochran, want to purchase a Ford? Then see Mike he'll... take excellent care of you. Remember the name MIKE COCHRAN he's the "the Man" to see for all your Ford needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2020

    Mark R and yeah we're excellent to work with, setting up an at home CPO test drive and purchase. Simple pricing was ideal, as they had exactly what I was... looking for.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • October 18, 2018

    I went to Lakeshore Motors looking to trade in my F150 for a cross over vehicle for the wife. Found Mike Cochran my favorite salesman on the property... and he went above and beyond as usual for me to locate exactly what she wanted. Had a minor manufacturer's warranty problem with the Nissan she wanted and Mike took it to the Nissan dealer himself to rectify the problem. Bob Kerr the owner also got involved and he went way above and beyond to make sure the problem was rectified. I highly recommend Mike Cochran when you want to buy a new or used car as he will do everything necessary to make it an enjoyable, hastle-free transaction. Lake Shore is definitely the Best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind review, John! Mike will be so happy to read your comments. Thank you for all of your support and we truly hope you enjoy your ne...w vehicle. As always, let us know if you ever have any questions.

  • 5.0 out of 5
    July 18, 2020

    Mark Ramirez and team were excellent to work with, setting up an at home test drive and purchase. Was looking for specific CPO inventory and financing,... of which they had exactly what I was looking for.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2020

    I purchased a used 2016 Highlander from Mike on July 2nd. I really enjoy the vehicle. Mike is an easy going knowledgeable salesman at Toyota. Your company... is lucky to have such an associate. Kim made the whole check-out process a breeze. I am very happy with your facility.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2020

    We bought our Toyota RAV4 from this dealership and we live in Wisconsin. They were extremely helpful and bent over backwards to help us. They showed... us the car via FaceTime so we knew exactly what the car looks like so there were no surprises when they delivered the car to us.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    April 30, 2020

    I spent most of my time with Bill, the salesman who was a pleasure to work with. I was very happy with purchasing a car from him. Everything was great... until finance came into play. I then dealt with Socrates, the financial manager. When going through my finances, he told me one APR which I thought was high but I ultimately agreed to. It wasn't until I got home that I realized he snuck in another even higher rate on my paperwork without fully disclosing it to me. He also stated that this was the best rate he could get me even with my father cosigning, who has an excellent credit score. He stated that my credit score (which is average) didn't allow for his to really matter that much. This all took place after being at the dealership for 3 hours so I wasn't as vigilant in my review of finances with him. Overall I am very happy with the car that I got as well as my interaction with the salesman, but feel like I was given the run around when it came down to finances.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2020

    I recently bought a 2016 Toyota Corolla without leaving my house, except for a test drive. The car was driven to my house, my wife and I took it for a... test drive, and after coming to a price agreement with the dealer, bought the car. Lakeshore was very accommodating and fair. We were totally pleased with the whole transaction.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2020

    Mike cocren was very polite and helpful. Good overall experience. Everyone worked very hard to help us. I would recommend anyone to stop in and take a... look.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2020

    Bought a Tacoma TRD Off road completely optioned out from Mike P. Was treated like a customer should be who is spending allot of money. Truck was totaled... and I went to no other place except back to Mike for the replacement. Great dealer.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
View More Reviews