Wilmes Chevrolet Buick GMC Hours
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a numb
er of ways that we make customer service the basis of buying and owning a car from our dealership.
"The fastest growing GM dealership in South West Oklahoma and North Texas thanks to all our loyal customers!"
Oil, Filter Change
My parents bought all of their cars through Wilmes for a pretty long time. After my parents passed, I ended up having to sell mom's camaro back to them... per her probate, and Randy Hamm oversaw my first new car purchase. Since then I've had two more brand new cars. Nobody has given me the treatment Randy did, till about a year ago. I moved away. My little old wireless company I worked for doesn't exist in Tampa Florida. I'm looking at you US Cellular. No, you can't get calls on their network here either lol. Anyways. Instead of selling phones, I decided to sell cars. 1/2 of my success I blame on stubbornness. The rest, that Wilmes customer service that has stuck with me all of these years. People! You want to buy a car here! If you're in Altus Oklahoma there is no reason not to! If I could, I would fly home for my next Camaro and drive it back down here. (I don't sell Chevy, but I'm a Chevy girl. Shh!) I'm serious when I tell you that the rest of the world isn't going to give you small town service. They're going to forget you when you leave. They're not going to remember your name. They're not going to send you cards and cookies and make you feel valued. I mean, some of us will. Thanks for showing me the way Randy! Big city volume stores love down home country girls. Lol!
Thank you Amy! We appreciate the review. Please call us if there is anything we can do for you. Good luck in the future!
Ok, a couple of days ago, I scheduled an appointment to have an oil change here. I have a Chevy Equinox 2013 and I bought it from them Wilme's Chevy. Today... my wife took the car, and they put a wrong oil type. luckily I checked my bank account balance and saw the notice I was charged less, $29. which I usually am charged $35. I called them and asked if there was a discount or the oil price got lower, but I was asked to take the car back and recharge the oil to get the right type of OIL. So, watch out for their service. If I would not notice, I would go more than what I had to on the oil ( they put regular instead semi-synthetic oil.) and I would jack up the engine due to their fault. WATCH OUT.
Mr. Siwali, Thank you for your recent review. First I apologize for the delay due to some personnel changes. Second I am so sorry for the error in p...utting the wrong oil. I would love to make it up to you. Your next oil change please ask for me or Mike Elkins, service manager and we will fix you up, with the right oil of course, on us! Please call if you need any assistance in the future. Joe Stepanovich 1-800-522-4866
I had the best experience buying from Wilmes Chevrolet! Everyone in the dealership is so friendly and helpful and I would recommend this dealership to... anyone!
Thank you for your response. We look forward to helping you with your automotive needs in the future. Thanks, Vikki Stange