Lake Keowee Ford

Service and parts people friendly but NO one wears a mask. Said they needed to order a part and would have it the next morning. They also would email me my paperwork receipt for the work they did do that day (a recall). 48+ hours later no receipt or call about the part or appointment. I have had much better interpersonal service at Lake Keowee Dodge even though I own a Ford.

The service department was fast and efficient! I got my first oil change and tire rotation for free. Everyone was friendly and helpful ,I will be back to get another service on my vehicle.

Zack and others in the sales department were very helpful in assisting the sale of a used vehicle which should serve us well. They were up front about trade-in values and other issues of the purchase. I am still awaiting a part which was in need of replacement and promised yesterday.

The service was prompt and the staff was courteous. The problem was corrected and the process was explained. The staff left the truck clean and neat.

Very fast process! They had me in a Super Duty in less than an hour and a half, and I had only planned on looking around! They were able to get me a truck that I loved and a payment that I was comfortable with and I was sold!

Great sales guy. Felt like I knew him my whole life. 5 star worthy customer service. Through the whole sales process felt great. 10 out of 10

Very helpful and knowledgeable, did service work requested and warranty work that they found. No hassle when dealing with them and give very helpful advice or options

Brayden Rochester was absolutely the best salesman I’ve had in buying a vehicle. I’ll definitely be back to buy from them again!! Thanks

Our salesman, Shawn, was wonderful. We had a few hiccups but in the end it all worked out to the good. Very happy with my new Escape!

Worst Vehicle buying experience ever. During the negotiations we agreed on a price which included the truck, boxlink, and 2 keys. Time was needed to get the keys so after a couple of days I was told there was no room in the deal to provide the keys and I could buy them at there cost (something like $300). I told the salesman that was unacceptable and I wrote an email to the 3 leaders identified on the website. I then received a call from the salesman saying they would get me the keys after I gave them an excellent rating. After more confrontation I got the keys. The bright spot is the young lady is service.