Long-Lewis Ford of the Shoals

My experience on recall was great, on my 2020 Ecosport! And as big Ty for my 2025 Bronco sport Rental Car! Loved it, Didn't want to bring it back🤣 A SPECIAL Thank you to Jeff Peck! Thank you to all the service department and a big thank you to Sandra ( receptionist in the salesman department) Thank You All! Sharon Lightner 5 star for sure

I recently dropped my F150 off for a fan repair and maintenence work. They did a great job in a timely manner. The staff was friendly and helpful. This shop changed my mind about dealer service. I am now a fan. Thank you Danya. Roy

Thank you to Jeff Peck and Trey for the great and above and beyond customer service. The best!!!

All Good! Always on time. Very helpful. Very professional. Always willing to accommodate. Great communication.

Got the free wipers . Audrey was very prompt and courteous . They had us in and out in 5 minutes. It was a very cold blustery day and Audrey and her team were outside during the Christmas rush but acted like they were all happy to be there.

We recently had problems with 2 vehicles (at the same time) ugh! But the service department was extremely helpful and kept us informed on the status, etc. We have used Long Lewis for many years and will continue to do so. A special shout out to both Brian and Jeff......we appreciate you!

Absolutely terrible! Our family has bought and loved Ford vehicles for years. Our son goes to the university of North Alabama and it is five hours away from home. His F 150 truck started acting up and so he took it by there. They charged him $200 And did absolutely nothing. They told him when he left that he would have to have his whole transmission replaced and gave him some gosh awful price. My husband and I both called the service department multiple times and we could never get anyone to tell us anything. They always gave us names and said people would call us back and no one ever called us back. We finally told our son to take it to another mechanic and he was able to fix something inside the transmission for less than $1000. We really appreciated him taking care of our son but very disappointed in the Ford dealership.

Great service. I had an oil change and tire rotation. Did not take very long and I was on my way. I recommend these guys for your next oil change.

Very nice and helpful service. I am very please with my experience. I highly recommend the service staff.

Their service was a step above! I have never been to such a friendly dealership, that honestly worked with me one-on one. They helped me and my family find the perfect vehicle to fit our needs, and I have loved my Volkswagen Taos! Mr. Teddy Carrow was especially helpful. I will definitely be recommending this business to others.