Reviews
Great service
Friendly and fair prices and great warranty on the vehicles you can't get anywhere else in eastern North carolina area.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our staff at Kurtis Chevrolet was able to provide you with a great experience Matthew! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jason Lilly - Service Manager - 252-726-8128
Great service
Quick response and quick service time. Very friendly. Went there for a recall and they treated me like I have been coming there for years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Ed! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Please feel free to reach out if there is ever anything else we can do for you. Sincerely, Jason Lilly - Service Manager - 252-726-8128
Ron is the man at Kurtis Chevrolet!
This is our second experience working with Ron Ailshire, and he is amazing! He gives us his time, any information we need, and makes sure we walk away completely satisfied with the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Raymond! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I'm so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Sam O'Neal - Sales Manager - 252-726-8128
Service Dept Top Notch
Service dept was very accommodating to meet my schedule. Service was performed very timely and professionally. Kurtis always makes sure that I am kept aware of what needs to be done and when. I get to decide on issues before any extra work is done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bobby, it's great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Jason Lilly - Service Manager - 252-726-8128
Overall great experience and pleased with dealer.
Friendly staff including sales Reps, managers, finance and service dept. The facilities were very good. Very comfortable and inviting environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review Randall. We are pleased to hear that our team was able to provide an efficient and overall positive experience! Sincerely, Sam O'Neal - Sales Manager - 252-726-8128
Service with a smile!!
Dennis, the service manager, took time to answer my questions, ensured I was accommodated and aquianted with waiting area, which had a nice selection of refreshments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Annette, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Kurtis Chevrolet's Service Department. Sincerely, Jason Lilly - Service Manager - 252-726-8128
courteous staff
Comfortable waiting area with drinks & television. The staff was very courteous. Everything concerning the repairs was explained fully. They cleaned my vehicle inside & out, without even asking.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jason Lilly - Service Manager - 252-726-8128
Great new truck experience
Justin was a very courteous and knowledgeable salesman that worked hard to get exactly what we were looking for in a new truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone Patsy. We believe in attentive and professional customer service and I'm glad that Justin made such a great impression on you. Sincerely, Sam O'Neal - Sales Manager - 252-726-8128
Awesome experience
Salesman was awesome. Made sure we were satisfied with everything. Very welcoming atmosphere. My 2 children were even welcome and they were very comfortable with the whole experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us Andrea! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road! Sincerely, Sam O'Neal - Sales Manager - 252-726-8128
Great place, Great people
The people are always very friendly and courteous. Service is pretty fast depending on what you are having done to you vehicle. In an hour they had changed the oil, rotated tires and checked air pressure and all fluids and did the multi-point vehicle inspection and the state inspection. Great Job all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phillip, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Kurtis Chevrolet's Service Department! Sincerely, Jason Lilly - Service Manager - 252-726-8128