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EDD KIRBY'S ADVENTURE CHEVROLET

(186 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed

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Reviews

(186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am very disappointed with the service they have

I am very disappointed with the service they have provided with my son and daughter in law. They sold them a vehicle and before the first payment was made there were problems with the car. They were told to take it to a specific mechanic since they didn’t have the tools to work on that type of vehicle. It’s now been over two weeks since they could drive the car and it’s still at the mechanic. Now it has to go to the Range Rover dealer to be fixed and they have not provided a rental, a replacement or a trade for this vehicle that isn’t worth the gas that was put in it. But still expect the payment to be made. Do not buy a car from them unless you are not expecting much. They should do better and rectify this problem!

I am very disappointed with the service they have

I am very disappointed with the service they have provided with my son and daughter in law. They sold them a vehicle and before the first payment was made there were problems with the car. They were told to take it to a specific mechanic since they didn’t have the tools to work on that type of vehicle. It’s now been over two weeks since they could drive the car and it’s still at the mechanic. Now it has to go to the Range Rover dealer to be fixed and they have not provided a rental, a replacement or a trade for this vehicle that isn’t worth the gas that was put in it. But still expect the payment to be made. Do not buy a car from them unless you are not expecting much. They should do better and rectify this problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am very disappointed with the service they have

I am very disappointed with the service they have provided with my son and daughter in law. They sold them a vehicle and before the first payment was made there were problems with the car. They were told to take it to a specific mechanic since they didn’t have the tools to work on that type of vehicle. It’s now been over two weeks since they could drive the car and it’s still at the mechanic. Now it has to go to the Range Rover dealer to be fixed and they have not provided a rental, a replacement or a trade for this vehicle that isn’t worth the gas that was put in it. But still expect the payment to be made. Do not buy a car from them unless you are not expecting much. They should do better and rectify this problem!

I am very disappointed with the service they have

I am very disappointed with the service they have provided with my son and daughter in law. They sold them a vehicle and before the first payment was made there were problems with the car. They were told to take it to a specific mechanic since they didn’t have the tools to work on that type of vehicle. It’s now been over two weeks since they could drive the car and it’s still at the mechanic. Now it has to go to the Range Rover dealer to be fixed and they have not provided a rental, a replacement or a trade for this vehicle that isn’t worth the gas that was put in it. But still expect the payment to be made. Do not buy a car from them unless you are not expecting much. They should do better and rectify this problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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First time new Chevy owner and have been to the service

First time new Chevy owner and have been to the service dept twice in the last few months for routine things and both times had great experience with customer service! Highly recommend

First time new Chevy owner and have been to the service

First time new Chevy owner and have been to the service dept twice in the last few months for routine things and both times had great experience with customer service! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’m happy with my Chevrolet, customer service/sales was

I’m happy with my Chevrolet, customer service/sales was very helpful. Thanks Edd Kirby Chevrolet!

I’m happy with my Chevrolet, customer service/sales was

I’m happy with my Chevrolet, customer service/sales was very helpful. Thanks Edd Kirby Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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On vacation and had trouble with our truck got into shop

On vacation and had trouble with our truck got into shop right away and Rick was great

On vacation and had trouble with our truck got into shop

On vacation and had trouble with our truck got into shop right away and Rick was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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These are great trustworthy people.

These are great trustworthy people. Highly recommend them! Very efficient service! Very polite people all the way around!

These are great trustworthy people.

These are great trustworthy people. Highly recommend them! Very efficient service! Very polite people all the way around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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A great place to do business.

I was able to get an appointment when I needed it..I was very pleased with the way I was treated.They asked about additional work that I needed.I agreed and let them do the work.They went out of their to help and I will do business with ED-KIRBY again.

A great place to do business.

I was able to get an appointment when I needed it..I was very pleased with the way I was treated.They asked about additional work that I needed.I agreed and let them do the work.They went out of their to help and I will do business with ED-KIRBY again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrible management and salesmen

Had issues with a car and left a one star review. They acted apologetic when first contacting me so against my better judgement I went in and tried to work things out but long story short got a newer car with a better rate but didn’t come without issue from Enrique and DJ Smith countless arguments and both of them telling me them the only reason they’re helping me out is for me to change my review the manager DJ smith called me a liar and got aggressive with me telling me the car has no check engine light I informed him the other dealership has replaced many parts and said someone before I got it had put a cheap aftermarket axle in it resulting in interment ABS issues and Enrique said I had to follow his terms and I’m not getting the price on the website because they’re not losing money on the bad deal they made to me and also said my price is a market adjustment I wouldn’t recommend going here because they’ll run your credit through every finance company making where you have to buy there only

Terrible management and salesmen

Had issues with a car and left a one star review. They acted apologetic when first contacting me so against my better judgement I went in and tried to work things out but long story short got a newer car with a better rate but didn’t come without issue from Enrique and DJ Smith countless arguments and both of them telling me them the only reason they’re helping me out is for me to change my review the manager DJ smith called me a liar and got aggressive with me telling me the car has no check engine light I informed him the other dealership has replaced many parts and said someone before I got it had put a cheap aftermarket axle in it resulting in interment ABS issues and Enrique said I had to follow his terms and I’m not getting the price on the website because they’re not losing money on the bad deal they made to me and also said my price is a market adjustment I wouldn’t recommend going here because they’ll run your credit through every finance company making where you have to buy there only

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had issues with a car and left a one star review.

Had issues with a car and left a one star review. They acted apologetic when first contacting me so against my better judgement I went in and tried to work things out but long story short got a newer car with a better rate but didn’t come without issue from Enrique and DJ Smith countless arguments and both of them telling me them the only reason they’re helping me out is for me to change my review the manager DJ smith called me a liar and got aggressive with me telling me the car has no check engine light I informed him the other dealership has replaced many parts and said someone before I got it had put a cheap aftermarket axle in it resulting in interment ABS issues and Enrique said I had to follow his terms and I’m not getting the price on the website because they’re not losing money on the bad deal they made to me and also said my price is a market adjustment I wouldn’t recommend going here because they’ll run your credit through every finance company making where you have to buy there only

Had issues with a car and left a one star review.

Had issues with a car and left a one star review. They acted apologetic when first contacting me so against my better judgement I went in and tried to work things out but long story short got a newer car with a better rate but didn’t come without issue from Enrique and DJ Smith countless arguments and both of them telling me them the only reason they’re helping me out is for me to change my review the manager DJ smith called me a liar and got aggressive with me telling me the car has no check engine light I informed him the other dealership has replaced many parts and said someone before I got it had put a cheap aftermarket axle in it resulting in interment ABS issues and Enrique said I had to follow his terms and I’m not getting the price on the website because they’re not losing money on the bad deal they made to me and also said my price is a market adjustment I wouldn’t recommend going here because they’ll run your credit through every finance company making where you have to buy there only

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Horrible dealership due to a bad General Manager.

Horrible dealership due to a bad General Manager. You are better off going anywhere else.

Horrible dealership due to a bad General Manager.

Horrible dealership due to a bad General Manager. You are better off going anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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