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The best service a car lot could offer. Diffently impressed will buy again and advise people to do the same. Best salesman award should go to Sahil Chaudhary... very professional and very people friendly..
Driving from OH to FL, I got a flat tire outside of Dalton, GA. While trying to change the flat tire on my GMC Yukon XL, I realized that I did not have... a key for my lug nut lock. So, my car was towed to a tire place. The tire place, unfortunately, was unable to remove the wheel. They recommend I speak with a GMC dealership and pointed me to Edd Kirby. When I arrived to Edd Kirby, I was directed to one of the mangers (Eric). Eric was so very helpful. He first drove me from Edd Kirby to the tire place in an effort to try various lug nut keys. When the lug nut keys did not work, Eric drove back to Edd Kirby to get a new set of tools to remove the locked lug nut. When we returned the tire place for the second time, Eric was able to remove the locked lug nut. No charge. The tire place changed my tire an hour later and I was back on the road. Eric and the Edd Kirby group were so dang helpful. Great service. Great hospitality.
We had an excellent buying experience at Edd Kirby's Adventure dealership when we bought our new Jeep Compass. The sales rep, Donnie King, was very helpful,... nice, and great to work with. Actually, there was no "work" to it. It was a very easy, stress-free experience. We are both retired and do a lot of necessary coming and going related to our pre-K age grandson and also keep him in the afternoon until his parents get off work, so our time is limited. Donnie was able to work around our busy schedule. He also had the finance manager, Brian Considine, see if he could get us an even lower finance rate than we could obtain from my husband's credit union. Brian did find us an even lower rate so we got a brand new vehicle at an excellent finance rate. I would recommend this dealership to anyone who is looking to buy a new or used vehicle, and would also recommend both Donnie King and Brian Considine. They both are exceptional. Thanks for making things so easy!
This is the worst place to buy a car. They gave me 30 days to get them the information they needed and then repossessed after 19 days. All I needed was... a bank statement that I had sent already, they claimed they never received it. They said they tried to call, but I had no missed calls from them or no emails to let me know anything was wrong. What makes it even worse is that they tried to keep my trade in too. They said I had to pay 350.00 plus 18cents a mile for the new car they had picked up in the middle of the night. It was not untill I told them I was getting a lawyer that anything changed. I would never recommend this place!!!
Hollywood is the best! He never gave up on finding me the perfect car!
I absolutely hate this place! They do not help people they take as much as they possibly can. They do half xxx jobs so you’ll have to come back and complain... then they say oh we will fix then fix other things you did not ask them to do and then charge you for fixing something they should have fixed in the first place!!! Ps If you don’t have any issues and you take it their to get an oil change when you go back to pick up your vehicle it may be good for a week or so then bam!!!
I purchased a 2019 Toyota Camry and 2 days after it was delivered it had a issue. Contacted Cody Gibson, DJ about the issue and they took care of Everything... and I highly recommend this Dealership!!! Ask for Cody Gibson!!! Thank you!!!
I want to thank Hank and Caleb at the dalton facility for the excellent care and concern for our jeeps they are by far two men who love there jobs and... care about there customers wouldn’t take our jeeps anywhere else. Made sure we were satisfied thank you again
I had a great experience .Jaye helped us out hes was very helpful .he tried everything he could to get my son hes car .with no money down and no credit... .im glad i went to them.i will definently recommend Ed kirby in dalton to all my friends . Thanks to all the guys there for helping my son to drive away with hes vehicle.
Watch for the bait and switch they tell you one thing and it is a lie reporting G T C for frrud and F T C bunch of liers