Frank Fletcher Dodge Chrysler Jeep RAM

I have purchased three Jeeps from this dealership. They will do what they say. The last used Jeep had a dead battery. The changed it and we purchased... it. Salesman and I thought something had been left on. Drove it home and was dead battery next morning. Called and told to bring back. They did take two days to find the problem but electric drain issues are difficult to find. They repaired issue and put in a new battery. Now 18 months later no problems.

I regularly get my Town and Country and RAM serviced at this dealership. The ease of setting up and getting an appointment that I want has been great.... The service folks have always been efficient and friendly. The facility for a waiting customer is nice and they offer free coffee and donuts which I thought was nice. For service of your Dodge, Jeep or Ram, this location is good.

I purchased a pre-owned Hyundai Elantra from Frank Fletcher Dodge Chrysler Jeep RAM at the Sherwood location, and I absolutely love my vehicle. My experience... with them from start to finish was outstanding. Every effort by the sales staff to find me a vehicle that fit my needs and that was in the price I could afford was made, and in a timely and very efficient way. The salesman spent considerable time answering my questions, and making certain I understood every aspect of the vehicle before I ever made the decision to purchase. The process was easy and their office staff were extremely professional, courteous, and genuinely eager to make my experience pleasant. I appreciate that. Buying a car is a big deal, and they made it a very good one. I highly recommend the Sherwood location, and any of the Fletcher locations to any person interested in purchasing a new or pre-owned vehicle. Class A folks, Class A business - 100%.

Called about service on an older Chrysler automobile, was informed that Fletcher dealerships will not work on any Chrysler product over 10 years old if... it hasn't previously been in their shop. Wow, now that's a lot of confidence in the product that they are selling, Basically they're saying "If it's over 10 years old, it's not worth fixing or keeping on the road". Thanks for the heads up, I'll never own another Chrysler product.

The definition of buying made easy!!!!! The price was right on the windshield so I knew what I was going to pay up front. The only thing I had to do was... get enough for my trade to make a deal and they gave me more than I was expecting.

Well where to start. My wife and I were in the market for a new vehicle and having not purchased anything in several years started out our process online... like most people do. Living in the surrounding area we did not want to travel far but wanted to do our research on the vehicles we were considering before we went and looked at them. After we found the one we wanted we started by going to the dealerships around the area. Our first stop was to Red River Dodge in Heber. To which we drove up there, got out and looked around for almost 30 min and not a single person talked to us. When we were finally approached they sales person simply said, " If yall need anyting let me know" I was shocked and actually surprised because we obviously had interest in the vehicle we were looking at but not a person could tell. We left shortly after their salesperson talked to us because I am not going to do business with someone who doesn't even seem to want to help us. Our next stop took us to Landers Dodge in little rock. This is where the other troubles started. My wife had found the vehicle we were looking for online on their website and sent me the picture of it along with the price when she did. I was stunned that they were willing to sell it that cheap......... or so I thought. We hurried down there as we were ready to buy after seeing their ad for it BUT we should have known better. When we showed up we explained what we had saw on the vehicle we wanted and that we were paying cash, which this is where it got confusing. At this point they cut us off and started asking us questions on whether we leased, or owned a truck, or military etc...... by the time they were done they price of the vehicle we were looking at had gone up by almost $5,000!!!! we couldnt believe it. We immediately left. We then sent an inquiry on the vehicle that we ended up buying in to Fletcher explaining we were ready to buy, paying cash but had gotten two bad experiences. Our internet sales person Aurelio said no problem he would give us the information we wanted. He ended up transferring us to Tyler Wilkie who dealt with us and who was absolutely Wonderful. From the moment we got there to the moment we left they had our price up front and nothing hidden. From being nervous at first to being a satisfied customer Fletcher helped us out. If you're looking for a vehicle shop at Fletcher.

The car looked almost new. Me and my family love it. Highly recommend going to Fletcher Dodge Chrysler Jeep. And see Brennan or Chris. Great guys

I was in market to trade my vehicle . they gave me trade value I would end up upside down. They advice me against me and set me up with a plan to get my... negative equity down . I will return to purchase from them.

Bought a used escalade from Tj . He was very into my purchase and seemed as excited as i was. Best car buying experience every! Will be buying all my... future vehicles from Fletcher...thanks Tj

Found my vehicle online, came in an drove it and paid for it less than 1 hour. Very fast and friendly. Would recommend them to anyone