Kevin Whitaker Chevrolet Cadillac

The dealership had a place for kids to play which included a ball pit and play tubes. The staff had no problem working with me on the truck and were extremely helpful. Will definitely buy from here again.

Worst Customer Service in the Service Department. I know where NOT to take my car ever again. My car was here for an engine failure for 2 months. The car sat in the same place for over a month and a half. They told me that they only had 1 Corvette tech that was capable of replacing my engine, so the timeline would be about a month from start to finish. Well it took 2. My car went in on the 7th of July, and I got it back on the 28th of August. It wasn't until I asked to take it elsewhere that they even started on it and that was after I had made preparations to have it towed to another dealer. No one ever called to tell me anything, I had to call myself to get an update. The only person that would call me back was Ryan the fixed ops manager, who had little knowledge of my car. Service Advisor never called, I never knew his name until the day my car was ready. They never FOLLOWED UP with me on anything. I never knew what was actually wrong with my car until a week before it was ready. I would not recommend this service department to anyone!!!!

Quickly called me back after cars.com submission. I could've scored them lower if I was petty, but at least they were honest about the inflexible price and did not waste my time driving there to be let down.