Santa Maria Ford

trying again right now with a $700 power steering pump, the second from the dealership just out of 90 day warranty. Yikes. 1.) Ford ran into their wall. had to replace front clip and paint. Yikes.. ran me silly chasing parts.! 2.) put my van's transmission into drive at high rpm and blew the trans. Left dealership on a hook meaning tow truck. Yikes again... 3.) they had to refund me monies getting caught charging for a part that wasn't put on. More Yikes ...

Parents just purchased a used Nissan Rogue went by to go look at it and it was disgustingly filthy inside, can't understand how a dealership would sell a filthy vehicle to an elderly couple. So disappointed in Santa maria ford.

I brought in both my Fords for service and also an air-conditioning problem in the cab of my 2013 Edge. One side blowing hot and one side blowing cold while trying to cool down the cab. Everything was taken care of and my experience was excellent.

Disappointed that they did any help getting the car for doing the repair for a dead battery. Had to use other resources to get the vehicle to the facility.

Work with Juan Garcia in the service department. He is a great guy that takes his job very seriously. I will continue to take my truck to him in the future for all my services.

Job done well and fast. Everyone was very lovely and understandable.

I had the pleasure of working with Dominic at Ford Lincoln and he was great to work with. He was professional, provided insight with the Navigator and was very considerate. He went out of his way to make sure I was happy. I was happy working with him and happy with the Navigator. Thank you!

I had a great experience working with James, the Internet guy. The finance manager was equally organized and efficient. They gave me the time with no pressure to buy. We found my C-Max and I just love it! Thank you Santa Maria Ford!

We have purchased two high-end used cars from this dealer over the last 6 years. Comments: The dealer was willing to negotiate (some). After several days of negotiating we reached a reasonable agreement. The dealer lived up to the agreement completely. Each vehicle was in excellent condition and detailed perfectly. A short, but reasonable drive-train warrenty was part of the contract. Within several weeks we started cross-country with our latest purchase (a Lincoln). A major mechanical problem (involving imjectors) resulted in a tow to Kingman, AZ. Santa Maria Ford took full responsibility for the repairs (expensive). No hassle. I do not believe that this incipient problem could have been detected prior to sale. An honorable dealer.

Bout a 1 year old Lincoln from them. The salesman we had talked to on the phone (we live 2 hours away) was not there when we got there, we had an appointment, they had to call him to come in. The car was not ready, he showed us nothing about the car. They even still had the previous owners phone numbers set in the car and his radio stations. All they wanted to do and pushed until we were getting frustrated was the additional warranty. Forget the warranty, show us how to use our "new" car. I will NEVER buy from them again!!