Clinton Family Ford Lincoln

The seats in the back rattle. It is like they are bouncing on the slides that hold them I place. When I brought the truck in last week for the 15K service I told the service tech at the desk the problem. The guy at the Quick desk said that I had to go back over the other desk and talk to them. About an hour later they came in and said that I would have to come back to have the seats adjusted. There were only a few people in the waiting room. There were a lot of your people standing at the entrance door smoking. I had to wait for them to finish their smokes. Less smoking and more service would be nice. You can do a better job than this.

My F150 was brought in for an Oil Change. When Jeff Williams inspected my truck, he found out that I needed two shocks replaced. The shocks wer rplaced and no problems exists. Mike and Dan Rollins were the best.

Every thing and every one that I came in contact with, deserves an A-Plus 1-The young lady at the service desk (awesome) 2-The (seasoned)gentlemen that guided me to the waiting room (a nice touch) 3-The (Vietnam Vet) who shuttled me to my front door. 4-The phone call from the service desk(that truly eased my mind. 5-The quick repair, at a very reasonable price. 6-The compleat check of my entire vehicle (to avoid future repairs) 7-Please consider me a part of your family, from this day on.