I took my F-250 in to have the fuel filter changed for the 20,000 miles at my request. I had my grandson take the truck he told the service department that a light was on and was told that it would go away he drove home, after that it was not driven until my wife was leaving for an 8 hour drive on vacation and she called me and said there is a light that says water in fuel filter then another that said engine reduced power. At this point she was traveling with our grandchildren and I was traveling in another direction and had to come to where she was stranded, upon my arrival I discovered that a plug had not been put back in that caused this to happen. So for that mishap it caused my wife a delay in her trip and me in mine.
top notch service
as always...King Ford provides a top notch service experience. staff there are very friendly and helpful. i wouldn't go anywhere else
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Great Service at King Ford
King Ford is one of the best dealerships and service centers around! You can always count on these folks and trust them to do a great job on you car.
They were great did what they said they were going to do quickly and at a reasonable price!!
Your satisfaction means a lot to us, and we truly appreciate you choosing King Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Owner of F-250
King Ford offered to come and get my disabled vehicle and loaned me a vehicle during the repair. The service department is really great.
Thanks for picking up my car, doing the regular service and new tires. Everyone was helpful all the way through and even when I called to pay.
James, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
2020 FORD ESCAPE
After buying my car, I added remote start to my car fob because I wanted a direct way to remotely start my car that did not rely on an internet connection.
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent dealership all the way around. Customer service is knowledgeable and eager to help
Hello Fred, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
King Ford in Murphy,NC is a quality dealership. From the great sales staff to the great service staff. I highly recommend to anyone seeking a new or used car,SUV, or truck.
King ford review
Not happy with the vehicle I purchased, contacted dealer and no help.
Hi there, I would like to get some more details about your experience with us. Please contact us at (828) 837-2121 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.