King Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
63 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 1, 2020

    We have been having our '18 F-150 Lariat serviced at King Ford in Murphy, NC. It is real easy to set up an appointment by phone (someone actually answers... it!) usually on or about our ideal time for our schedule. The service writers have always been helpful and courteous. The waiting area is nice and clean and the service is done quickly. Usually in and out within an hour for oil change and tire rotation. So far I haven't had to take it to King Ford for any problems. I love my F-150!

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    Came in for service or repair
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  • 5.0 out of 5
    June 29, 2020

    We bought our 2014 Ford Edge at this dealership because it was a great deal. The employees were very friendly and good to deal with. Having service at... the same place has also been a nice experience.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Michael, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from an...d we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    May 22, 2020

    I purchased my truck from King Ford and have been very pleased with their service department as well!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 22, 2020

    We needed a few things taken care of; 15000 mile check, oil change, inspection. The checking was easy, the wait was far shorter than I expected, and the... wait seemed safe

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We try to provide all of our guests with a great a...tmosphere and world-class service that you can trust.

  • 5.0 out of 5
    May 11, 2020

    Have always dealt with King Ford. Always a joy. Very kind and willing to help you.

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    Came in for service or repair
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  • 5.0 out of 5
    April 23, 2020

    Always professional, courteous, clean, efficient and competent! Never and issue

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kenneth, we're happy you found our staff to be so professional and courteous during your experience here at King Ford. Thank you so much for being one... of our valued guests and we look forward to your next visit!

  • 5.0 out of 5
    March 28, 2020

    Excellent service department at King Ford in Murphy NC. Professional and honest hardworking group. I feel my car is in good hands when I take it there... for just simple Maintence like oil changes, or with any major repair.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 20, 2020

    Have 2 vehicles maintained by King Ford and always get fast dependable service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    March 19, 2020

    excellent customer service from beginning to end of visit. Timely repair at visit. Through job done. i actually drive past a big ford company about 2 miles... from my house to go to King Ford which is about 25 miles away because of their awesome service.

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    Came in for service or repair
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  • 4.0 out of 5
    March 19, 2020

    I was pleased with customer service starting with appointment through completion of service.

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    Came in for service or repair
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    Dealer Response

    Chester, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! ...Take care!

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