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Charles Allen Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (187 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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recall

very well done....recall taken care of in a timely manner...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recall on F250.

Please don't change your service department. One of the best we have used. On time, good work, and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and atmosphere

everything was accomplished in an outstanding manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service nice people

Very polite very knowledgable got me in & out in timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Warranty Maintenance check

They came and got my car as requested, did the warranty work and had it back to it's location before I was out of work. It was great! They also indicated on the worklist what part they had ordered and when they would put it on. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recall

Very sweet and helpful people in the Service department.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Larry Patrick

It was great! We found the vehicle we wanted and TJ Daniels was fantastic to work with. We had everything done within 1 1/2 hours. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Burruss Oil and Gas

Easy. Just a quick call a day ahead for Vehicle service. As usual, Charles Allen Ford took great care in meeting our company's needs...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great friendly sevice. Very efficient.

I had normal maintenance done in my 2010 explorer. The service was fast, efficient, and friendly. They went above and beyond to ensure my vehicle was running properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly - great service.

Everyone is very friendly and knows me by name. My car has been serviced in a timely manner each time I have brought it into the dealership. I wouldn't take my car anywhere else. I think you all are the BEST!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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