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Lifetime Kia

(74 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed

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Reviews

(74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lifetime KIA absolutely exceeds any and all expectations

Lifetime KIA absolutely exceeds any and all expectations with their dedication in providing unsurpassed customer service. Their exceptionally friendly, efficient, and professional car sales and service is beyond impressive. I bought my first brand new car in 1970 (!!) and have never experienced as wonderful a car dealership as Lifetime KIA in Murphy ANYWHERE. (Not in Chicago, or NYC, or LA, or Maine, or Florida!) I’ve been servicing my 2022 Kia SELTOS there and love love LOVE their service department! It’s fast, efficient, COMFORTABLE, and the entire service staff could not possibly be more pleasant. Today I had an amazingly wonderful experience trading in my beloved SELTOS with a brand new member of their sales team. Zeke could not possibly have been more helpful or polite or accommodating. The entire buying experience was the most delightful I’ve ever had in 55 years of purchasing new cars! So now I am as in love with the Lifetime KIA SALES DEPARTMENT as I am with their SERVICE DEPARTMENT 🩷 In this crazy mixed up world it’s so very heartwarming to do business with such honest, kind, and lovely people! Thank you Lifetime KIA for everything you do to make your customers feel appreciated! Thank you Zeke!!!!!!!

Lifetime KIA absolutely exceeds any and all expectations

Lifetime KIA absolutely exceeds any and all expectations with their dedication in providing unsurpassed customer service. Their exceptionally friendly, efficient, and professional car sales and service is beyond impressive. I bought my first brand new car in 1970 (!!) and have never experienced as wonderful a car dealership as Lifetime KIA in Murphy ANYWHERE. (Not in Chicago, or NYC, or LA, or Maine, or Florida!) I’ve been servicing my 2022 Kia SELTOS there and love love LOVE their service department! It’s fast, efficient, COMFORTABLE, and the entire service staff could not possibly be more pleasant. Today I had an amazingly wonderful experience trading in my beloved SELTOS with a brand new member of their sales team. Zeke could not possibly have been more helpful or polite or accommodating. The entire buying experience was the most delightful I’ve ever had in 55 years of purchasing new cars! So now I am as in love with the Lifetime KIA SALES DEPARTMENT as I am with their SERVICE DEPARTMENT 🩷 In this crazy mixed up world it’s so very heartwarming to do business with such honest, kind, and lovely people! Thank you Lifetime KIA for everything you do to make your customers feel appreciated! Thank you Zeke!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're grateful for your kind words and loyalty over the years. Our team strives to provide that level of service, and it’s great to hear we met your expectations. We look forward to serving you again sometime soon!

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Great place to buy a car.

Great place to buy a car. Service department always helpful too. Since buying first time there several years ago have not considered looking anywhere else for an auto. Good people work there.

Great place to buy a car.

Great place to buy a car. Service department always helpful too. Since buying first time there several years ago have not considered looking anywhere else for an auto. Good people work there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting Lifetime Kia with your car needs over the years. We appreciate your kind words about our service department and team.

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My check engine light came on.

My check engine light came on. I took the car to Lifetime Kia and they immediately diagnosed the problem. They had to order a part ànd will fix it as soon as it comes in. I have taken my car there several times and I'm very happy with their service.

My check engine light came on.

My check engine light came on. I took the car to Lifetime Kia and they immediately diagnosed the problem. They had to order a part ànd will fix it as soon as it comes in. I have taken my car there several times and I'm very happy with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your continued trust in Lifetime Kia. We're pleased you're happy with our service and look forward to helping get everything resolved soon.

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my experience with Kia has been amazing every time I go

my experience with Kia has been amazing every time I go the people at the front desk are awesome and I thank you so much. I just had my car in again and it is running perfect as always.

my experience with Kia has been amazing every time I go

my experience with Kia has been amazing every time I go the people at the front desk are awesome and I thank you so much. I just had my car in again and it is running perfect as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to know your car is running perfectly. We work hard to provide such experiences at Lifetime Kia, and appreciate your kind words about our team.

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We were only there for an oil change and tire rotation.

We were only there for an oil change and tire rotation. We walked the lot as we waited and a few people greeted us and offered to help, without being pushy at all. Jeff Cagle, the service man who helped us, told us he was not going to do a rotation and charge us for it because we really needed new tires. He priced a couple of sets and encouraged us to get tires soon, but did not push.

We were only there for an oil change and tire rotation.

We were only there for an oil change and tire rotation. We walked the lot as we waited and a few people greeted us and offered to help, without being pushy at all. Jeff Cagle, the service man who helped us, told us he was not going to do a rotation and charge us for it because we really needed new tires. He priced a couple of sets and encouraged us to get tires soon, but did not push.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience during your service visit. Happy to hear our team provided helpful advice without pressure. If you have any further questions or need assistance, feel free to reach out anytime.

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We bought a 2021 Kia Niro today from Josh at lifetime Kia

We bought a 2021 Kia Niro today from Josh at lifetime Kia in Murphy, NC. Josh was an absolute gentleman at all times during our multiple day sale. He just presented what we asked to see and was very knowledgeable about the vehicles on the lot. No pressure, no hassle, just a pleasant experience. This is the first time I have ever been there so I can't comment on service dept ECT... But so far so good 👍. At this point I have to say that I would recommend this dealership. I used to sell new cars and have worked for some dealers that were real jerks! This is not one of them. Good work guys.

We bought a 2021 Kia Niro today from Josh at lifetime Kia

We bought a 2021 Kia Niro today from Josh at lifetime Kia in Murphy, NC. Josh was an absolute gentleman at all times during our multiple day sale. He just presented what we asked to see and was very knowledgeable about the vehicles on the lot. No pressure, no hassle, just a pleasant experience. This is the first time I have ever been there so I can't comment on service dept ECT... But so far so good 👍. At this point I have to say that I would recommend this dealership. I used to sell new cars and have worked for some dealers that were real jerks! This is not one of them. Good work guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending Lifetime Kia. We're thrilled to hear about your pleasant experience and hope you enjoy your 2021 Kia Niro.

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Always great service !

Always great service ! My 3rd KIA . Recommend the shop for great service and value . Friendly staff

Always great service !

Always great service ! My 3rd KIA . Recommend the shop for great service and value . Friendly staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate your loyalty and recommendation. Thank you for choosing Lifetime Kia again!

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Lifetime Kia and Murphy has a wonderful selection and a

Lifetime Kia and Murphy has a wonderful selection and a great staff. And Kenny was excellent on helping us

Lifetime Kia and Murphy has a wonderful selection and a

Lifetime Kia and Murphy has a wonderful selection and a great staff. And Kenny was excellent on helping us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We're glad you enjoyed working with our team and exploring the selections at Lifetime Kia.

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Great folks providing great service.

Great folks providing great service. I have never felt that their advice has been anything but correct.

Great folks providing great service.

Great folks providing great service. I have never felt that their advice has been anything but correct.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words. We’re glad to hear you've had a great experience with our team at Lifetime Kia.

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I am very pleased with the service at Murphy’s Lifetime

I am very pleased with the service at Murphy’s Lifetime KIA. In fact, this is the third car that I have bought from them!

I am very pleased with the service at Murphy’s Lifetime

I am very pleased with the service at Murphy’s Lifetime KIA. In fact, this is the third car that I have bought from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your continued trust in Lifetime Kia. We're glad to hear that you're happy with our service and we appreciate your loyalty.

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