Land Rover of Chattanooga

Sean was very helpful. I purchased a 2021 Dodge Charger. There is a man and lady in service that both were rude when I had to bring my car back due to some things I found that should have been seen beforehand. Virgil the mgr was there when I brought it in to be looked at thank goodness! He and Sean were both nice and helpful. Now I am just waiting for a call to have these small issues taken car of.

I would like to say that our sales consultant Sean Traxler was very kind and professional in helping me purchase my new Range Rover. Thank you Sean and will be referring my friends to you.

I took my vehicle, a Range Rover Sport, in for evaluation of a dashboard low coolant light warning and a front left seat belt retractor recall issue. I did not purchase my vehicle from this dealership, and this was my first use of its service department. Aside from scheduling for an 8am Friday drop off about 1 week in advance and nevertheless it still requiring 2 business days before the evaluation and in the end relatively simple repair were completed all was well until I received a call advising the rear passenger bumper area was damaged due to some type of collision as my vehicle was being backed out of the repair bay. The dealership, as should be expected, covered the cost of the body work repair. However, this left me without my vehicle for an additional week on top of the 4 days taken up by the initial evaluation and repair. Accidents do happen and I was very understanding of this even without the repetitive reiteration of that fact by the service department manager (Brandon). However, I was not offered a loaner at all. Very questionable given essentially negligence on their part led to the loss of use of my vehicle for a full week. I was willing to disregard that faux pas given I did and do have a second vehicle. By the way, that was not something that I was questioned about upon notification of the accident. However, upon arriving to pick up my vehicle 1 week status post repair of the issues I initially took it in for, I was presented with the full repair bill. To clarify the bill did not include the cost of the collision damage repair. However, needless to say I found it a bit unacceptable the lack of consideration given to the inconvenience the lack of my vehicle had caused me. With a bit of polite dialogue that likely would not have been necessary if my external presentation were other than it is by birth, Brandon was able to decrease my repair bill by about $110. This was after sending me to the waiting area for an additional 15 minutes apparently because he needed time to ruminate over an act of basic consideration and decency. To conclude Land Rover Chattanooga lacks diversity in staffing and appears to also lack the insight to afford the same level of consideration to a clientele that does not resemble their staff. Consumer be very aware.

I've purchased Jaguars all over the country......Dallas, Chicago, Minneapolis, Miami.....and never has the process been as friendly and efficient as Chattanooga Jaguar. I live in Illinois, contacted Josh Smith and he took care of every detail.....the car was ready for me to pick up....the financing all arranged except for my signature......he spent half an hour going over the XJ's features.....and I was on my way home!!!!.....and I also confess to being a bit on the cheap side and I can tell you that the very competitive pricing was the determining factor in choosing Chattanooga Jaguar! You simply can't make a mistake by dealing with them and I have never been treated as well as by Josh Smith!!

My wife and I had an extremely positive experience with Land Rover Chattanooga. We worked out an agreement with Jack Wilson to purchase a LR4 with what we had expected would be a factory DVD player that still needed to be installed. It turns out the dealership was only able to get the aftermarket version. We had already purchased the vehicle and put 2,000 miles on it when we discovered this didn't work. Our son has hearing aids and is unable to use headphones and my wife has to take him to many doctor appointments out of town and can't work an aftermarket DVD from the front seat. We brought these concerns to Jack Wilson and he took them to his manager (James). James without a second thought or even a call from us asked Jack to get us a new LR4 with the factory DVD. He took our old car back and the dealership ate the expense of the miles and the difference in cost. Jack and James earned customers for life. I highly recommend working with this dealership.

I purchased a 2015 Porsche Macan S and I couldn't be happier with the vehicle and the Dealership. Right from the beginning with my Macan inquiry, Jon Lancaster went to work. Between Jon & General Mgr Jaco Vandermerwe, I had a great deal on a great vehicle within days rather than months. When I arrived at the dealership (I drove 2 hours to get this vehicle), the Macan was detailed, gassed up and ready to go. The financing process was seamless as again, everything was ready when I got there (Thank you Scott DeFriese, Finance Mgr). They even provided me with lunch seeing as I didn't stop along with the way due to the excitement of getting my first Porsche. Jon provided with a detailed hood to tailgate overview of the vehicle as well as getting my Sirius radio and phone set up for my drive back home. The team at Porsche of Chattanooga are exemplary! If your looking for the perfect german machine as well as outstanding service, then this is your place. Needless to say, I am loving the Macan!! Thank you Jaco, Jon & Scott for making my first Porsche experience a memorable one. Your the best!

I recently purchased my third Jaguar from Jaguar of Chattanooga. Each time the sales staff and management have been very friendly and helpful. At no time did I ever feel pressured by my salesman, Mark Able, just an honest desire to satisfy the customer every time. This is the third time he has helped me with my purchase. I highly recommend the dealership and the brand. Jaguar of Chattanooga are a credit to the brand, and I will go back to see Mark when it's time to replace my current Jaguar.

Awesome experience with this dealership. Looking forward to my next purchase!

Phenomenal service! Very efficient and reliable service. On time and in excellent condition, I will never trust anyone else with my vehicle!!

At this dealership they are willing to go the extra mile. It did not matter that I was searching for a use car or a new car I could tell they appreciated my business and at same time able to answer all questions in a professional. I live over an hour away and may 2 trips to the dealership in 2 days because of my hectic schedule and even not knowing about the time change there was a 5 star treatment that just came from being in their lot. I want to thank john smith for extending his assistance and his sincerity during my car searching/ purchasing process. Having to return rental car, get to the bank, fill out paper work, & more after being push back in hour was not easy but it all worked out because of the great business in Chattanooga, tn. Thanks again john smith for my 2007 honda accord