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Riverside Autoplex Of Poteau

(53 reviews)

Reviews

(53 reviews)

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Very friendly and helpful.

Very friendly and helpful. Clean and well maintained. Application process was a little long, but not a deterrent from doing future business with them.

Very friendly and helpful.

Very friendly and helpful. Clean and well maintained. Application process was a little long, but not a deterrent from doing future business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Randy Anderson, Jacob Brown, and the finance department

Randy Anderson, Jacob Brown, and the finance department at Riverside Autoplex refuse to take or return my phone calls. On Nov 15 2024 we traded 2 vehicles for 2 new vehicles. That part was seamless and professional. Now Dec 30 2024 we are being called by finance companies wanting money for vehicles we haven't owned in nearly 45 days. Riverside fails to pay off trade in causing our credit to take a hit on non-payment. We have had to resort to filing a verbal and written complaint to Ford Consumer Affairs and the Better Business Bureau of Tulsa in regards to Ford Riverside Autoplex of Poteau Oklahoma. Randy Anderson you should be ashamed of running a business in this manner. It is my Hope that Karma serves you well Sir!!!!! Monty Otwell SFC Ret. U.S.A. Combat Disabled Veteran

Randy Anderson, Jacob Brown, and the finance department

Randy Anderson, Jacob Brown, and the finance department at Riverside Autoplex refuse to take or return my phone calls. On Nov 15 2024 we traded 2 vehicles for 2 new vehicles. That part was seamless and professional. Now Dec 30 2024 we are being called by finance companies wanting money for vehicles we haven't owned in nearly 45 days. Riverside fails to pay off trade in causing our credit to take a hit on non-payment. We have had to resort to filing a verbal and written complaint to Ford Consumer Affairs and the Better Business Bureau of Tulsa in regards to Ford Riverside Autoplex of Poteau Oklahoma. Randy Anderson you should be ashamed of running a business in this manner. It is my Hope that Karma serves you well Sir!!!!! Monty Otwell SFC Ret. U.S.A. Combat Disabled Veteran

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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bought a truck back in July.

bought a truck back in July. 2 weeks later I started having issues with it. transmission lead frame was bad on it. it has a bad oil leak. the rack and pinion is bad on it. they was rude when I got there, becasue they assumed i couldnt afford anything they was kissing my butt when they figured out i could. bruce the technician there is among the rudest people I ever met in my life yet again assumed I couldn't afford it. it was an experience that was bad. getting a truck that has so many issues, it's literally costing everything I have to fix it. all because they didn't do their jobs when the truck came in and actually repaired everything. they lemoned me hard. that place needs to be shut down.

bought a truck back in July.

bought a truck back in July. 2 weeks later I started having issues with it. transmission lead frame was bad on it. it has a bad oil leak. the rack and pinion is bad on it. they was rude when I got there, becasue they assumed i couldnt afford anything they was kissing my butt when they figured out i could. bruce the technician there is among the rudest people I ever met in my life yet again assumed I couldn't afford it. it was an experience that was bad. getting a truck that has so many issues, it's literally costing everything I have to fix it. all because they didn't do their jobs when the truck came in and actually repaired everything. they lemoned me hard. that place needs to be shut down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Charles, we are so disappointed to learn of this situation you have described. Please contact at (918) 647-2228 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

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bought a truck back in July.

bought a truck back in July. 2 weeks later I started having issues with it. transmission lead frame was bad on it. it has a bad oil leak. the rack and pinion is bad on it. they was rude when I got there, becasue they assumed i couldnt afford anything they was kissing my butt when they figured out i could. the mechanic there is among the rudest people I ever met in my life yet again assumed I couldn't afford it. it was an experience that was bad. getting a truck that has so many issues, it's literally costing everything I have to fix it. all because they didn't do their jobs when the truck came in and actually repaired everything. they lemoned me hard. that place needs to be shut down.

bought a truck back in July.

bought a truck back in July. 2 weeks later I started having issues with it. transmission lead frame was bad on it. it has a bad oil leak. the rack and pinion is bad on it. they was rude when I got there, becasue they assumed i couldnt afford anything they was kissing my butt when they figured out i could. the mechanic there is among the rudest people I ever met in my life yet again assumed I couldn't afford it. it was an experience that was bad. getting a truck that has so many issues, it's literally costing everything I have to fix it. all because they didn't do their jobs when the truck came in and actually repaired everything. they lemoned me hard. that place needs to be shut down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Matt made it happen for me!

Matt made it happen for me!!!!!! I can say he took the time to work with me an to give me the best truck on the lot in my price range.. iam very pleased with the Service in the truck.. I totally would Recommend people to go try them out

Matt made it happen for me!

Matt made it happen for me!!!!!! I can say he took the time to work with me an to give me the best truck on the lot in my price range.. iam very pleased with the Service in the truck.. I totally would Recommend people to go try them out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Thank you to the entire staff for making our purchase a

Thank you to the entire staff for making our purchase a great experience and a special thanks to Connor Chavis for working so hard to get us in to the ride we wanted

Thank you to the entire staff for making our purchase a

Thank you to the entire staff for making our purchase a great experience and a special thanks to Connor Chavis for working so hard to get us in to the ride we wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Matt was our salesman.

Matt was our salesman. He was patient and very helpful with finding a vehicle that fit our growing family. Everyone there was helpful. They worked extra hard finding the right kind of loan for us as well. We really appreciate them.

Matt was our salesman.

Matt was our salesman. He was patient and very helpful with finding a vehicle that fit our growing family. Everyone there was helpful. They worked extra hard finding the right kind of loan for us as well. We really appreciate them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Conner Chavis was extremely professional.

Conner Chavis was extremely professional. He answered all my questions. I am very pleased with my experience at Riverside Autoplex.

Conner Chavis was extremely professional.

Conner Chavis was extremely professional. He answered all my questions. I am very pleased with my experience at Riverside Autoplex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They don't put pressure on you the moment you walk onto

They don't put pressure on you the moment you walk onto the lot and are wise regarding information about each vehicle.

They don't put pressure on you the moment you walk onto

They don't put pressure on you the moment you walk onto the lot and are wise regarding information about each vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly salesman that did their best to get the job

Very friendly salesman that did their best to get the job done. Fast and efficent

Very friendly salesman that did their best to get the job

Very friendly salesman that did their best to get the job done. Fast and efficent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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