Reviews
Write a reviewSUV service and new tires
Great staff and service. All the staff make you feel at home. I have been a customer for years and always get top of the line service.
SUV service and new tires
Great staff and service. All the staff make you feel at home. I have been a customer for years and always get top of the line service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Tommy Shaver! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. - The Jacky Jones Chevrolet Team
Jacky Jones Service
Absolutely amazing service department. Kind, courteous and very efficient.
Jacky Jones Service
Absolutely amazing service department. Kind, courteous and very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Jacky Jones Chevrolet Team
Kimberly
I need in my oil changed and I received excellent customer service
Kimberly
I need in my oil changed and I received excellent customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Jacky Jones Chevrolet Team
disgruntled buyer
HORRIBLE experience and process with this dealership and their team. I would NEVER purchase from a Jacky Jones dealership ever again and gladly share with anyone remotely thinking about purchasing a new car to NOT do so from any Jacky Jones dealer. AWFUL, AWFUL, AWFUL.
disgruntled buyer
HORRIBLE experience and process with this dealership and their team. I would NEVER purchase from a Jacky Jones dealership ever again and gladly share with anyone remotely thinking about purchasing a new car to NOT do so from any Jacky Jones dealer. AWFUL, AWFUL, AWFUL.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Was confusion over aftermarket leather. Question about stitching in leather and perforation on leather. We felt there was a gray area on stitching so we offered to pay for it, but customer was asked while in finance office about perforation and was told it would be an extra 100 charge. At that time they declined. Leather was delayed due to corona virus as well and customer was upset by that as well. Customer declined our offer and took a xx for what we had allowed for cost of leather so they could return to Their other home in Fla. I am sorry they feel slighted in this confusion about leather but we tried to be as fair as possible in this transaction
Installation of parts.
Outstanding Service from the Parts Personnel, Service Rep, to the completion of the installation of the part I purchased. Excellent Customer Service .
Installation of parts.
Outstanding Service from the Parts Personnel, Service Rep, to the completion of the installation of the part I purchased. Excellent Customer Service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
Service Center
Excellent Customer Service from the beginning to the end.
Service Center
Excellent Customer Service from the beginning to the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service job!!
When I got there they took my vehicle in immediately. I loved the quick service. Facility were very friendly and nice.
Great service job!!
When I got there they took my vehicle in immediately. I loved the quick service. Facility were very friendly and nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
excellent service
The service department was very helpful when my vehicle needed repairs. They kept me informed of everything they were doing until the work was complete. Would definitely recommend.
excellent service
The service department was very helpful when my vehicle needed repairs. They kept me informed of everything they were doing until the work was complete. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great serivce
Always do a great job very professional and take care to do a everything right
Great serivce
Always do a great job very professional and take care to do a everything right
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2500HD - HUFF JAN 2018
Good quality service. Regular Oil/Filter change. Always friendly and cordial at this dealership.
2500HD - HUFF JAN 2018
Good quality service. Regular Oil/Filter change. Always friendly and cordial at this dealership.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase