HORRIBLE experience and process with this dealership and their team. I would NEVER purchase from a Jacky Jones dealership ever again and gladly share with... anyone remotely thinking about purchasing a new car to NOT do so from any Jacky Jones dealer. AWFUL, AWFUL, AWFUL.
Was confusion over aftermarket leather. Question about stitching in leather and perforation on leather. We felt there was a gray area on stitching s...o we offered to pay for it, but customer was asked while in finance office about perforation and was told it would be an extra 100 charge. At that time they declined. Leather was delayed due to corona virus as well and customer was upset by that as well. Customer declined our offer and took a xx for what we had allowed for cost of leather so they could return to Their other home in Fla. I am sorry they feel slighted in this confusion about leather but we tried to be as fair as possible in this transaction
Outstanding Service from the Parts Personnel, Service Rep, to the completion of the installation of the part I purchased. Excellent Customer Service .
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
We found the Colorado we were looking for at a reasonable price at Jacky Jones. How helpful and laid back they were plus having what we wanted made it... worth the drive from Tennessee. Nice people
Excellent Customer Service from the beginning to the end.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!
When I got there they took my vehicle in immediately. I loved the quick service. Facility were very friendly and nice.
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
The service department was very helpful when my vehicle needed repairs. They kept me informed of everything they were doing until the work was complete.... Would definitely recommend.
Always do a great job very professional and take care to do a everything right
Good quality service. Regular Oil/Filter change. Always friendly and cordial at this dealership.
Excellent Customer Service from the Service Rep to the Mechanic who worked on my Corvette. Highly recommend this Dealership