Reviews
My service tech Todd was great , they found an issue that
My service tech Todd was great , they found an issue that I need to get done the next Todd gave me his personal trunk so I wasn?t stuck waiting .
My service tech Todd was great , they found an issue that
My service tech Todd was great , they found an issue that I need to get done the next Todd gave me his personal trunk so I wasn?t stuck waiting .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome service department and ask for Todd if you need
Awesome service department and ask for Todd if you need service on your vehicle . Great attitude. Will keep coming back no questions asked . Great job!
Awesome service department and ask for Todd if you need
Awesome service department and ask for Todd if you need service on your vehicle . Great attitude. Will keep coming back no questions asked . Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My husband and I were very pleased with getting our car
My husband and I were very pleased with getting our car serviced , they were nice and friendly, didn?t take that long at all good job Crain GMC Conway Arkansas
My husband and I were very pleased with getting our car
My husband and I were very pleased with getting our car serviced , they were nice and friendly, didn?t take that long at all good job Crain GMC Conway Arkansas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Salesman sold Terrain as if there were no problems with
Salesman sold Terrain as if there were no problems with vehicle. It has been serviced and the problem still exists . Reached out to service department several times within the week to report the problem and still no call back or action as been taken .
Salesman sold Terrain as if there were no problems with
Salesman sold Terrain as if there were no problems with vehicle. It has been serviced and the problem still exists . Reached out to service department several times within the week to report the problem and still no call back or action as been taken .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
No issues got me in and taken care of employees were
No issues got me in and taken care of employees were helpful as well as the service manager went above and beyond to make sure all was good
No issues got me in and taken care of employees were
No issues got me in and taken care of employees were helpful as well as the service manager went above and beyond to make sure all was good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst service department I’ve ever experienced and have
Worst service department I’ve ever experienced and have given MULITPLE opportunities. I now have to drive to another town to get service done. Highly recommend choosing another dealer.
Worst service department I’ve ever experienced and have
Worst service department I’ve ever experienced and have given MULITPLE opportunities. I now have to drive to another town to get service done. Highly recommend choosing another dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
After spending two days looking for an used Acadia we
After spending two days looking for an used Acadia we made a deal sales manager said he would deliver it while waiting on e mail to start signing I received a call from good salesman that owner decided to sale the same Acadia to one of his friends. You cannot trust this dealership unless you have it in writing their words mean nothing
After spending two days looking for an used Acadia we
After spending two days looking for an used Acadia we made a deal sales manager said he would deliver it while waiting on e mail to start signing I received a call from good salesman that owner decided to sale the same Acadia to one of his friends. You cannot trust this dealership unless you have it in writing their words mean nothing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Crain GMC one of the best.
Had a great experience with the dealership this was my fourth truck. The service dept. was easy to deal with had a great adviser.
Crain GMC one of the best.
Had a great experience with the dealership this was my fourth truck. The service dept. was easy to deal with had a great adviser.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recent visit to Crain (Conway)
Easy scheduling at a time convenient for me. Not crowded when arriving for appointment. Rustin was attentive and gave expectations for the repair visit and offered routine maintenance suggestions. The waiting lounge was comfortable and had appropriate appointments with plenty of space. Within the hour of arrival, the plan for repair and cost was delivered by Rustin and within 2 more hours it was completed! An outstanding visit!
Recent visit to Crain (Conway)
Easy scheduling at a time convenient for me. Not crowded when arriving for appointment. Rustin was attentive and gave expectations for the repair visit and offered routine maintenance suggestions. The waiting lounge was comfortable and had appropriate appointments with plenty of space. Within the hour of arrival, the plan for repair and cost was delivered by Rustin and within 2 more hours it was completed! An outstanding visit!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Quick and easy! Great experience with the service department! Everyone was knowledgeable and kind! I will always recommend service here!
Service
Quick and easy! Great experience with the service department! Everyone was knowledgeable and kind! I will always recommend service here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase