We drove an hour, with two children in tow, to their used car lot after speaking with a sales rep about a specific vehicle. Miles they had advertised... were wrong. The Vehicle had over 1200 more miles on the Odometer. We were willing to overlook that. They have a set internet price which ended up not being the asking price, again over 2000 more than advertised. When we sat down to negotiate price they would not budge on their numbers. Not even a dollar. We left astonished that we drove that far with our children and were ready with loan payment and cash down. Yet we were given the cold shoulder. I guess they work more like Carmax, no haggle.
I just got back from deployment and been in search of a car for awhile now . The reps. Helped me out greatly over the phone and through email . Unfortunately... I did not purchase anything because I cannot afford what I want exactly but they gave me different options and what not . Great dealership great people
Thank you for your review.We strive for a world class buying experience. We hope to see you back soon.
I have stopped in to look at Dodge Ram trucks on a few occasions. Each time a sales person came out to ask me if I needed any help. When I told them... I was just looking they gave me "space" and allowed me to look on my own without clinging to me the time I was there. I appreciate that. This week I decided it was time to buy and went back. I was greeted at the entrance and met a new salesman. He was very honest that he may need some assistance and another salesman helped him. I appreciate their honesty and I think it was a good training session for the "new" salesman. Both of them took a lot of time with me explaining what the vehicle (2016 Dodge Ram 1500) had installed and what it was capable of providing me. I am a previous Ram owner and have been impressed with their trucks for years. The sales manager was up front with me and we both worked out a deal that was good for me and them. I picked up the vehicle yesterday and am very impressed with the ride, handling and the numerous additional items that came with the vehicle. My hat is off to these guys. They did and continue to do a great job. Follow up is important also and I wanted a bed liner. They called the company who does that, sent up an appointment for me and that is going well too.
My family has bought several cars from Greg at Riverside over the years and we are always very happy with him and the dealership and I would recommend... him to anyone wanting to be treated the very best
Melissa, Thanks for your review. Greg does a great job, and we're glad you've bought multiple vehicles from him, and hopefully many more! Thanks ag...ain.
Mr. Aaron "Will" Williams was very helpful and courteous when I purchased my 2016 Charger Hellcat.
Thank you Mr. Harmon for your review. You bought a heck of a car! We appreciate Will too, he keeps it fun and is a great salesperson. Thanks again.
Easy no hassle purchase after having my previous car totalled. Would definitely buy again!
Mr. Spence, Thanks for your great review of our dealership. Please tell your friends and family about your experience.
I just bought a 2016 hellcat Challenger yesterday, from riverside. It's motto is " It's so eeeasy" and they live up to it. Aaron Williams was my sales... rep. and was through and professional during the entire transaction. I had bought a 2015 scat pack 15 months ago through him and he helped me with the trade-in process. I like the low-key approach which is his style. To be honest, it must be a little easier to sell Dodge Challenger's, in my opinion they are "world class". Do the research and they will basically sell themselves. By the way, Aaron knew I liked my 2015 scat pack, but we had talked in the months after the sale, and he knew that I was interested in the Hellcat. He called me 04-04-16 and said they had several cars available, and the Hellcat itch turned into a rash. At the time of the phone call, a new car purchase was the farthest thing in my mind. I would say the combination of Aaron's salesmanship and the aura of the Challenger Hellcat was an "offer you can't refuse".
Mr. Catowner, Thanks for your wonderful review. The Hellcat is one heck of a car. We strive to provide a World Class sales and service experience to... every customer. Aaron "Will" Williams does a great job, thanks for mentioning him. Make sure to tell your friends and family about Riverside.
Will and Mike D worked tirelessly to get me the car I needed at a price I could afford!! I Love Riverside!!
To the Suggs, Thanks for your review and the purchase of your new Mitsubishi Mirage. We truly believe that Mitsubishi is an under rated vehicle and i...t's a great value. Will and Michael are great salespeople and they strive to fill your vehicle needs not ours. Thanks again and enjoy your Mirage.
EMMA TODD I REALLY ENJOYED THE SERVICE THAT WAS HERE WITH MR.WILL HE TAKE GOOD CARE OF ME. AWEEEEESOME
Ms Todd, Thanks for your review and your purchase of a 300, you made a great choice. Will is a great salesperson and makes us laugh around the deale...rship, which we appreciate. Enjoy your new car and tell your friends about us please.
John Hanzell Sr and Riverside Chrysler Jeep Dodge Ram Subaru has been my dealership of choice since 1999. From helping me purchase my first automobile... while I was on active duty to a brand new 2015 Subaru Forester, John (known by his friends as "Senior") makes buying a new or used automobile so easy. The service department is top notch and when I visit the dealership, it feels like I am visiting family. Riverside sells new Dodge, Chrysler, Jeep, Ram, Subaru, and Mitisubishi automobiles, however, they have a little of everything in their pre-owned department. I would recommend Riverside for all your automotive purchasing needs.
Lunchbox, Thanks for your review of Riverside, we appreciate it. John is a Great salesperson and we enjoy his infectious smile in the showroom. Tell y...our friends about Riverside please. We're getting better every day.