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Gaffney Buick GMC

(24 reviews)
Visit Gaffney Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
New (888) 454-8602 (888) 454-8602
Used (833) 938-9677 (833) 938-9677
Service (877) 356-7859 (877) 356-7859

Inventory

See all 142 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2016.
For 18 years, Gaffney Buick GMC has served the Cherokee and Spartanburg counties of South Carolina and other surrounding areas.
Gaffney Buick GMC is conveniently located approximately 1 mile northwest of Interstate 85 (Exit 92) on Scenic Cherokee National Highway.
Gaffney Buick GMC has received the Mark of Excellence Dealership Recognition Award multiple times from General Motors.
General Motor?s Mark of Excellence Dealer Recognition award is reserved for only a few outstanding GM dealerships for achieving a superior sales volume and exceptional dedication to customer service and satisfaction.
It?s simple. At Gaffney Buick GMC we work hard to get you into that vehicle you want.

Service center

Phone number (877) 356-7859

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gaffney Buick GMC from DealerRater.

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Our sales rep Austin was amazing.

Our sales rep Austin was amazing. He was patient, answered all of our questions. He even took extra time with me to go over all electronics and apps. The rest of the staff were amazing as well. They are a top notch group at Gaffney Buick GMC. We felt like we were among friends.

Our sales rep Austin was amazing.

Our sales rep Austin was amazing. He was patient, answered all of our questions. He even took extra time with me to go over all electronics and apps. The rest of the staff were amazing as well. They are a top notch group at Gaffney Buick GMC. We felt like we were among friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I traded my truck on Good Friday for a used Lincoln

I traded my truck on Good Friday for a used Lincoln Navigator. I had asked very specific questions about the brakes, timing chain, and a handful of other things. I was told “all that has been checked” and assured that had they needed replacing, they would have been replaced, since I obviously couldn’t pull the wheels and inspect them for myself. I drove almost 3 hours to get this vehicle. I got about halfway across the mountain, the engine started acting up, and right front brake started sticking, as the pad (at least on that wheel) is shot, and now so is the rotor. Long story short, I had to limp the vehicle straight to a repair shop, where it’s still sitting, waiting to be fixed so that it is once again roadworthy. The staff were all super helpful, and that was a positive. However, it is rather upsetting to be told that the car had been checked, that everything was “good to go” only to end up in the shop on the same day I bought it. My recommendation for anyone buying a used car at this point, would be find a local mechanic (in the area) and have them go over the vehicle prior to your purchase. If I had been local, I would have done that myself. In hindsight, I should have made arrangements to do that as well. And I am back to update this review, one star… so looks like the “transmission shudder” that showed up about 50 miles after I started home is an indication that the torque converter (at the minimum) is shot, possibly the entire transmission. After having the car relocated yesterday, that’s when I got the “good news”. When I asked what would cause it to only start after 50 miles, the transmission shop let me know that an additive can often be put in the transmission to cover up this exact issue for a brief window. Not saying for sure this happened, but definitely suspicious at this point. Not to mention this “new to me” vehicle may need a $4000!+ transmission rebuild or replacement. Feeling more like I bought a lemon. So again, I caution everyone… have ANYTHING that they don’t offer you a warranty on checked thoroughly by an impartial 3rd party mechanic. It will be much cheaper than buying a lemon, that you cannot drive, and end up being out of packet almost as much as you paid for what turns out to be a possible lemon.

I traded my truck on Good Friday for a used Lincoln

I traded my truck on Good Friday for a used Lincoln Navigator. I had asked very specific questions about the brakes, timing chain, and a handful of other things. I was told “all that has been checked” and assured that had they needed replacing, they would have been replaced, since I obviously couldn’t pull the wheels and inspect them for myself. I drove almost 3 hours to get this vehicle. I got about halfway across the mountain, the engine started acting up, and right front brake started sticking, as the pad (at least on that wheel) is shot, and now so is the rotor. Long story short, I had to limp the vehicle straight to a repair shop, where it’s still sitting, waiting to be fixed so that it is once again roadworthy. The staff were all super helpful, and that was a positive. However, it is rather upsetting to be told that the car had been checked, that everything was “good to go” only to end up in the shop on the same day I bought it. My recommendation for anyone buying a used car at this point, would be find a local mechanic (in the area) and have them go over the vehicle prior to your purchase. If I had been local, I would have done that myself. In hindsight, I should have made arrangements to do that as well. And I am back to update this review, one star… so looks like the “transmission shudder” that showed up about 50 miles after I started home is an indication that the torque converter (at the minimum) is shot, possibly the entire transmission. After having the car relocated yesterday, that’s when I got the “good news”. When I asked what would cause it to only start after 50 miles, the transmission shop let me know that an additive can often be put in the transmission to cover up this exact issue for a brief window. Not saying for sure this happened, but definitely suspicious at this point. Not to mention this “new to me” vehicle may need a $4000!+ transmission rebuild or replacement. Feeling more like I bought a lemon. So again, I caution everyone… have ANYTHING that they don’t offer you a warranty on checked thoroughly by an impartial 3rd party mechanic. It will be much cheaper than buying a lemon, that you cannot drive, and end up being out of packet almost as much as you paid for what turns out to be a possible lemon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your feedback. We’re truly sorry you had issues with your vehicle after purchase. While this was an unforeseen situation, we hope the goodwill support we provided to assist with any repair costs helped. We value our customers and stand behind doing the right thing whenever possible.

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Super high used car prices.

Super high used car prices. They wanted two thousand five hundred more than the identical vehicle I purchased at Jim Hudson Columbia, SC

Super high used car prices.

Super high used car prices. They wanted two thousand five hundred more than the identical vehicle I purchased at Jim Hudson Columbia, SC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate your feedback. Pricing varies based on market conditions, vehicle history, and reconditioning, but we always strive to offer competitive value. Thank you for considering us—we’d love the opportunity to serve you in the future. Congratulations on your new vehicle, and we hope you enjoy it! Gaffney Buick GMC

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Always friendly and supportive of their customers and

Always friendly and supportive of their customers and their needs. They keep the customer well informed.

Always friendly and supportive of their customers and

Always friendly and supportive of their customers and their needs. They keep the customer well informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Customer service personnel are very accommodating and the

Customer service personnel are very accommodating and the time it takes to service the vehicle has been good. So far I have been completely satisfied with the service I have received.

Customer service personnel are very accommodating and the

Customer service personnel are very accommodating and the time it takes to service the vehicle has been good. So far I have been completely satisfied with the service I have received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I bought my GMC truck from you with a drivetrain warranty

I bought my GMC truck from you with a drivetrain warranty as long as I owned the truck. I have kept up the service on the truck with your service dept. I brought the truck in because a lifter in the engine is clacking. You refused to fix the problem because I had not had a tuneup yet. With only 108,000 miles on the truck it is just now time for the tuneup. I was going to get the tuneup while you were fixing the engine. But, now I'm telling everyone that will listen of my bad experence with you.

I bought my GMC truck from you with a drivetrain warranty

I bought my GMC truck from you with a drivetrain warranty as long as I owned the truck. I have kept up the service on the truck with your service dept. I brought the truck in because a lifter in the engine is clacking. You refused to fix the problem because I had not had a tuneup yet. With only 108,000 miles on the truck it is just now time for the tuneup. I was going to get the tuneup while you were fixing the engine. But, now I'm telling everyone that will listen of my bad experence with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mr. Blanton, thank you for your response. We understand your concern and are sorry that you are having an issue with your vehicle. Unfortunately, failing to perform the recommended maintenance does void any coverages. We apologize for your situation and disappointment. Gaffney Buick GMC

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Super People, Super Truck

Great experience from the moment I walk in untill the time I drove away with my new 2024 Sierra 3500. I was treated like family with respect and professionalism. Thank you for a smooth transaction. I will definitely be back to buy me next vehicle.

Super People, Super Truck

Great experience from the moment I walk in untill the time I drove away with my new 2024 Sierra 3500. I was treated like family with respect and professionalism. Thank you for a smooth transaction. I will definitely be back to buy me next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, thank you so much for your positive comments about Gaffney Buick GMC! We sincerely value your business and look forward to your next visit!

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Another Satisfied Customer

I found the Service Manager to be very honest and straight forward. The team went the extra mile to ensure my truck was properly diagnosed and repaired to my expectations.

Another Satisfied Customer

I found the Service Manager to be very honest and straight forward. The team went the extra mile to ensure my truck was properly diagnosed and repaired to my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Doug, thank you for your kind review; we are happy to pass along your comments to the team here at Gaffney Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

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Great place to do business!

I've bought 3 vehicles from Gaffney Buick GMC. They are always professional and go the extra mile! I would highly recommend them for sales and service!

Great place to do business!

I've bought 3 vehicles from Gaffney Buick GMC. They are always professional and go the extra mile! I would highly recommend them for sales and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jay, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Great experience

Best dealership experience I have ever had. Very professional and nice. Really wanted to make sure I got everything I needed and wanted. Great service

Great experience

Best dealership experience I have ever had. Very professional and nice. Really wanted to make sure I got everything I needed and wanted. Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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