Reviews
Always friendly and supportive of their customers and
Always friendly and supportive of their customers and their needs. They keep the customer well informed.
Always friendly and supportive of their customers and
Always friendly and supportive of their customers and their needs. They keep the customer well informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service personnel are very accommodating and the
Customer service personnel are very accommodating and the time it takes to service the vehicle has been good. So far I have been completely satisfied with the service I have received.
Customer service personnel are very accommodating and the
Customer service personnel are very accommodating and the time it takes to service the vehicle has been good. So far I have been completely satisfied with the service I have received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my GMC truck from you with a drivetrain warranty
I bought my GMC truck from you with a drivetrain warranty as long as I owned the truck. I have kept up the service on the truck with your service dept. I brought the truck in because a lifter in the engine is clacking. You refused to fix the problem because I had not had a tuneup yet. With only 108,000 miles on the truck it is just now time for the tuneup. I was going to get the tuneup while you were fixing the engine. But, now I'm telling everyone that will listen of my bad experence with you.
I bought my GMC truck from you with a drivetrain warranty
I bought my GMC truck from you with a drivetrain warranty as long as I owned the truck. I have kept up the service on the truck with your service dept. I brought the truck in because a lifter in the engine is clacking. You refused to fix the problem because I had not had a tuneup yet. With only 108,000 miles on the truck it is just now time for the tuneup. I was going to get the tuneup while you were fixing the engine. But, now I'm telling everyone that will listen of my bad experence with you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Blanton, thank you for your response. We understand your concern and are sorry that you are having an issue with your vehicle. Unfortunately, failing to perform the recommended maintenance does void any coverages. We apologize for your situation and disappointment. Gaffney Buick GMC
Super People, Super Truck
Great experience from the moment I walk in untill the time I drove away with my new 2024 Sierra 3500. I was treated like family with respect and professionalism. Thank you for a smooth transaction. I will definitely be back to buy me next vehicle.
Super People, Super Truck
Great experience from the moment I walk in untill the time I drove away with my new 2024 Sierra 3500. I was treated like family with respect and professionalism. Thank you for a smooth transaction. I will definitely be back to buy me next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, thank you so much for your positive comments about Gaffney Buick GMC! We sincerely value your business and look forward to your next visit!
Another Satisfied Customer
I found the Service Manager to be very honest and straight forward. The team went the extra mile to ensure my truck was properly diagnosed and repaired to my expectations.
Another Satisfied Customer
I found the Service Manager to be very honest and straight forward. The team went the extra mile to ensure my truck was properly diagnosed and repaired to my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doug, thank you for your kind review; we are happy to pass along your comments to the team here at Gaffney Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Great place to do business!
I've bought 3 vehicles from Gaffney Buick GMC. They are always professional and go the extra mile! I would highly recommend them for sales and service!
Great place to do business!
I've bought 3 vehicles from Gaffney Buick GMC. They are always professional and go the extra mile! I would highly recommend them for sales and service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great experience
Best dealership experience I have ever had. Very professional and nice. Really wanted to make sure I got everything I needed and wanted. Great service
Great experience
Best dealership experience I have ever had. Very professional and nice. Really wanted to make sure I got everything I needed and wanted. Great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Great experience!
Best experience buying a car ever! Everyone was kind and got me out of there in a jif! Ask for Jamie Humphries! He will treat you right!
Great experience!
Best experience buying a car ever! Everyone was kind and got me out of there in a jif! Ask for Jamie Humphries! He will treat you right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Gaffney Buick GMC and we hope to see you again.
Excellent customer service!
Excellent customer service. Jamie Humphries was informative and helpful. No pressure just good information. We couldn’t be happier with our experience at the dealership and our new Buick!
Excellent customer service!
Excellent customer service. Jamie Humphries was informative and helpful. No pressure just good information. We couldn’t be happier with our experience at the dealership and our new Buick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gaffney Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Thanks!
I would like to thank all of the staff and Gaffney Buick GMC for providing me with a great sales and service experience. I appreciate it!
Thanks!
I would like to thank all of the staff and Gaffney Buick GMC for providing me with a great sales and service experience. I appreciate it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!