Cleveland Ford

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Cleveland Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Conveniently located in Cleveland, TN, our number one goal at our Ford Dealership has been to deliver the best experienc

...

e possible for our customers since opening our doors in 2003. We proudly offer the latest Ford models, quality used vehicles, trustworthy auto service, as well as a complimentary Lifetime Warranty with unlimited time and miles to show how much we truly appreciate our customers. Plus, we have been named DealerRater's Dealer of the Year for seven straight years thanks to our dedication to overall customer satisfaction here at our dealership. Stop by Cleveland Ford today for service you can count on.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
5957 lifetime reviews. Includes reviews of Cleveland Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2019

    Cleveland Ford was very helpful in getting the car fixed right the first time.

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    Came in for service or repair
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  • 5.0 out of 5
    October 11, 2019

    Very good service also done in a timely manner. The service people are very friendly a courteous.

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    Came in for service or repair
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  • 5.0 out of 5
    October 8, 2019

    It was on a Saturday, I drove in and told them I needed an oil change. They worked me in and promptly serviced it. I greatly appreciated it.

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    Came in for service or repair
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  • 5.0 out of 5
    October 7, 2019

    Went in to get service done for recalls, they worked me in the next day . The staff was friendly and courteous. Would recommend highly.

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  • 5.0 out of 5
    October 7, 2019

    The service staff is very knowledgeable and care about providing the best service possible. They asked me questions about my experience with Ford as well.

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    Came in for service or repair
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  • 5.0 out of 5
    October 6, 2019

    Ron the service manager did a great job keeping me updated on my service and making sure the work was complete and done correctly. I was very pleased... with the service

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    Came in for service or repair
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  • 5.0 out of 5
    October 4, 2019

    Eddie Ackerman was a solid guy to do a deal with! The follow up weeks leading up to purchase with all questions answered in a timely manor.I had a pressure... free buying experienced & closing was as promised on my 2019 F-150. His sales manger was great to deal with as well!! Mike

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 4, 2019

    We were treated like individuals that had the money to purchase anything in the showroom even though we were there to look at a used 2013 Ford. Our salesman... Dee couldn't have been nicer. The experience couldn't have been any better. We are so pleased with the car we traded for.

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 3, 2019

    as far service goes you can't beat them ,Ryan Martin is the best at getting your service work done fast and right the first time so you don't have to make... trip after trip

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    Came in for service or repair
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  • 5.0 out of 5
    October 3, 2019

    This was my 2nd purchase from Cleveland Ford. JD and his team were patient working with me and answering my many questions. I was able to control my process... without any resistance. Great Experience!

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    Shopped for a new car
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