Reviews
Horrible service department, rude general manager.
Horrible service department, rude general manager. They ended up having our car for 3 weeks for warranty work when it could have been fixed the same day we brought it in. We were from out of town so we ended up having to pay for an additional night in a hotel, a rental car for 3 weeks, and a plane ticket to retrieve the car. When I spoke with general manager after waiting 2 weeks and getting no answers, he was defensive and condescending. Terrible customer service.
Horrible service department, rude general manager.
Horrible service department, rude general manager. They ended up having our car for 3 weeks for warranty work when it could have been fixed the same day we brought it in. We were from out of town so we ended up having to pay for an additional night in a hotel, a rental car for 3 weeks, and a plane ticket to retrieve the car. When I spoke with general manager after waiting 2 weeks and getting no answers, he was defensive and condescending. Terrible customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rotten service unfriendly, rotten service rotten
Rotten service unfriendly, rotten service rotten service rotten service rotten service rotten service did I say rotten service
Rotten service unfriendly, rotten service rotten
Rotten service unfriendly, rotten service rotten service rotten service rotten service rotten service did I say rotten service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Horrible service department beware before you purchase
Horrible service department beware before you purchase any vehicle or do business with them!!! The worst communication I have ever delt with!!!
Horrible service department beware before you purchase
Horrible service department beware before you purchase any vehicle or do business with them!!! The worst communication I have ever delt with!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Horrible service department.
Horrible service department. Kept my car over three months! When the part came in they still delayed installation!
Horrible service department.
Horrible service department. Kept my car over three months! When the part came in they still delayed installation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Senior citizens ripped off trading and buying a ca
They sold my wife and me a 2019 nissan sentra for 2ooo$ more than a new one , we paid 243$ for a key. Ripped off.dont do business at this dealership. They gave us 17000 for our pickup sold it for 25,ooo. We are old seniors They took advantage of us. Geez that's poor treatment.
Senior citizens ripped off trading and buying a ca
They sold my wife and me a 2019 nissan sentra for 2ooo$ more than a new one , we paid 243$ for a key. Ripped off.dont do business at this dealership. They gave us 17000 for our pickup sold it for 25,ooo. We are old seniors They took advantage of us. Geez that's poor treatment.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
No service at Pete’s kia for six months still wait
Took kia sorento to Pete’s kia of Amarillo for repairs in June 2022 it is now December 2022 and hasn’t been looked at what kind of service is this.
No service at Pete’s kia for six months still wait
Took kia sorento to Pete’s kia of Amarillo for repairs in June 2022 it is now December 2022 and hasn’t been looked at what kind of service is this.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pete’s kia of Amarillo
Took Kia serento in because anti-knock sensor failed in June 2022, five months later they haven’t even looked at car maybe next year terrible service
Pete’s kia of Amarillo
Took Kia serento in because anti-knock sensor failed in June 2022, five months later they haven’t even looked at car maybe next year terrible service
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Pete's is the best!! This is my second vehicle bought from them and I will continue to buy from them. Amazing staff, very helpful and professional.
Oil change
Pete's is the best!! This is my second vehicle bought from them and I will continue to buy from them. Amazing staff, very helpful and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
‘KIA SPORTAGE loaded/ turbo4 cylinders I love it!
I have always been treated extremely well! Have been provided with a car to drive! This time car was washed and cleaned inside. It was as pretty dirty .
‘KIA SPORTAGE loaded/ turbo4 cylinders I love it!
I have always been treated extremely well! Have been provided with a car to drive! This time car was washed and cleaned inside. It was as pretty dirty .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian Taylor
I was very pleased and I would recommend them to everyone . They were very helpful to meet our needs in showing us what we would like to see
Brian Taylor
I was very pleased and I would recommend them to everyone . They were very helpful to meet our needs in showing us what we would like to see
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase