Skip to main content

Tri State Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (888) 334-1933 (888) 334-1933
Used (833) 314-2787 (833) 314-2787
Service (877) 208-0238 (877) 208-0238

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri State Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Professional staff

I had a great experience at Tri-State Ford in Amarillo. The staff was very courteous and professional. I will definitely be back to get my next vehicle from there. I recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback on us! We are happy to see that our Tri-State Ford staff could make this a wonderful and welcoming experience for you! Please share us with all your friends and family.

Out with the old in with the new

This is the 3rd car I’ve bought from Tri State Ford. They are always very helpful at helping me with a new car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome feedback on us! Please let us know if there is anything else that we can do.

When to get air in my tires and bought a new car 🚗

The reason I gave this dealership 5 Stars because this is my fifth car that we have purchase from this dealership. Brian Humphrey is the best sales person he makes it easy for the customer. Plus he sold us the last two cars. Working with Paul Willis in finance was a breeze he got us the best deal with Bank without all the back and forth. William Foote the Manager work to making sure our payment were where we needed them he didn’t play games trying to make us pay more than we wanted. I didn’t plan on buying a new car because I loved my car it was only 4 years old but it still was missing somethings. My old car only had 2200 miles and was in excellent shape. But when I saw my new car I just had to have it. I just came in to get some air for my tires, and then I saw the car of my dreams with all the bells and whistles I wanted. Knowing Brian would let me pick and choose the one I wanted it made me feel at ease to buy it. when we came out from Paul’s office and the staff was standing and clapping for us was a pleasant surprise and made me feel I made the right choice. Holly Collier has the brightest smile and the warmest words cement my making the right choice. When I look for another new car I will be buying from this dealership. Now all I have to do is get my husband to get a Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing with us this wonderful feedback! We're glad that we could help get you a great deal!

By far the most pleasant deal I’ve ever done!

Jack listened and I never had to repeat myself. Fair, honest, and upfront. Every person I interacted with was professional & knowledgeable. I will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this awesome feedback with us! Please let us know if there is anything else that we can do for you!

excellent service/pricing

Have always received excellent service from the dealership and the salesman(Robert Sturges) when we purchase a vehicle. This is the eighth vehicle we have purchased from this dealership and salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us awesome feedback on seeing us! We're glad that we could provide you with a great car buying experience! If there is anything else we can do, please let us know.

Excellence

Jack Pierce has always been top knotch for us! We tell him what we’re looking for and price range and he gets it done and it’s always a smooth and easy process! Great guy all around! We’ve called after hours and he always picks up the phone with cheer in his voice! We appreciate the customer service that’s grown into a friendship!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback on your visit seeing us! We are happy to hear that our sales team could get you into a great deal at Tri-State Ford!

One hundred and ten percent Satisfaction.

These guys were Awesome!! Talon Crouch was by far the best salesman I have ever dealt with in my 45 years of living. The rest of his team made me feel right at home on Halloween night. They could have been at home with the there kids having fun yet they chose to stay and help me get into a vehicle, I had been so disparately trying to get into a car for several weeks now and was unable to get any other dealerships to work with me. These guys went above and beyond for me. From the MIncey Family "We thank you!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback with us! Please let us know if there is anything that we can do for you!

good service

I WAS TREATED WITH RESPECT BY PROFESSIONALS. THEY ANSWERED ALL MY QUESTIONS AND TOOK CARE OF WHAT PROBLEMS I HAD. IT WAS A GOOD EXPERIENCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this feedback with us! We're glad that our team could help you get a great deal!

Review

We had a great experience. Jack was very accommodating and friendly. We Will use him again When we get ready to shop for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this feedback with us! We're happy to hear that you had a wonderful experience visiting our dealership and that we could get you in a great deal!

purchased a car(focus)

I would like to thank Talon Crouch for his professional manners,an for helping my mother get a car,we feel he went above an beyond to help us an this was very much so appreciative the car was in good condition an the price was good,we are grateful that he was patient an took time out to explain things,an show you instead of just trying to sell a car in a rush.So if anyone would like to get a good car with a good deal ,Talon is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thanks for leaving wonderful feedback on your visit seeing us! Please let us know if there is anything we can do!