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Chalmers Ford

(864 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Inventory

See all 442 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Welcome to Don Chalmers Ford your Albuquerque Ford Dealer! We have a huge selection of new Ford vehicles including the Ford F-150 Explorer Mustang and more. We also have a great selection of pre-owned vehicles. Located just outside of Albuquerque in Rio Rancho we provide the greater Albuquerque metro area with excellent customer satisfaction. Transparency in the sales process is our goal.
Real Value. Real People. Real Simple.

Service center

Phone number (505) 588-4073

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Jay Bowen headshot
Jay Bowen
Body Shop Estimator
Alan Camp headshot
Alan Camp
Service Manager
Daniel Capone headshot
Daniel Capone
Sales & Leasing Consultant
Jim Cartwirght headshot
Jim Cartwirght
Sales Manager
Isaac Castillo headshot
Isaac Castillo
Advisor
(0 reviews)
Joshua Chacon headshot
Joshua Chacon
Sales & Leasing Consultant
Ray Chacon headshot
Ray Chacon
Sales & Leasing Consultant
Danny Chavez headshot
Danny Chavez
Sales & Leasing Consultant
Matthew Corbin headshot
Matthew Corbin
Sales Manager
Darrel Cubillos headshot
Darrel Cubillos
Parts & Service Director
(0 reviews)
Tom Cullen headshot
Tom Cullen
Fleet / Commercial
Krys Czyzewski headshot
Krys Czyzewski
Sales & Leasing Consultant
Mike Deforest headshot
Mike Deforest
Quick Lane Rio Rancho - Advisor
(0 reviews)
Joseph Diaz headshot
Joseph Diaz
Sales & Leasing Consultant
Ed Elvy headshot
Ed Elvy
Quick Lane Rio Rancho - Manager
Dayanara Escarcega headshot
Dayanara Escarcega
Sales & Leasing Consultant
John Fife headshot
John Fife
Sales & Leasing Consultant
Bryan Fruit headshot
Bryan Fruit
Sales & Leasing Consultant
Raymond Gaffney headshot
Raymond Gaffney
Sales Manager
Richard Gatti headshot
Richard Gatti
Advisor
Vincent Griego headshot
Vincent Griego
Sales & Leasing Consultant
Kevin Herrity headshot
Kevin Herrity
Sales Manager
Greg Hickey headshot
Greg Hickey
Finance
Adam Housley headshot
Adam Housley
Technology and Training Manager
Deondre Howell headshot
Deondre Howell
Sales & Leasing Consultant
Brandon Jiron headshot
Brandon Jiron
Quick Lane ABQ - Advisor
Matthew Jordan headshot
Matthew Jordan
Sales & Leasing Consultant
Daniel Lopez headshot
Daniel Lopez
Body Shop Manager
JC Lucero headshot
JC Lucero
Advisor
Anne Marie Martinez headshot
Anne Marie Martinez
Finance
Erik Martinez headshot
Erik Martinez
Parts Counter
Nike Martinez headshot
Nike Martinez
Parts Counter
Lance Navarro headshot
Lance Navarro
Quick Lane Rio Rancho - Advisor
Tanner Nelson headshot
Tanner Nelson
Advisor
Eddy Owens headshot
Eddy Owens
Body Shop Estimator
Juan Pohl headshot
Juan Pohl
Quick Lane Rio Rancho - Manager
Mike Ramirez headshot
Mike Ramirez
Sales & Leasing Consultant
Chris Reyes headshot
Chris Reyes
Sales & Leasing Consultant
Melvin Rosas headshot
Melvin Rosas
Advisor
Michell Royle headshot
Michell Royle
Sales & Leasing Consultant
Monika Samaniego headshot
Monika Samaniego
Sales & Leasing Consultant
Mateo Sanchez headshot
Mateo Sanchez
Sales & Leasing Consultant
Jackie Sidden headshot
Jackie Sidden
Finance Manager
(0 reviews)
Tony Sifuentes headshot
Tony Sifuentes
Sales & Leasing Consultant
Justin Silva headshot
Justin Silva
Body Shop Estimator
MJ Soto headshot
MJ Soto
Sales & Leasing Consultant
Ken Willard headshot
Ken Willard
Sales & Leasing Consultant

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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Service was quick, efficient and kept me informed on my

Service was quick, efficient and kept me informed on my vehicle status during the service.

Service was quick, efficient and kept me informed on my

Service was quick, efficient and kept me informed on my vehicle status during the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Chalmers is by for the best Ford dealer in NM.

Chalmers is by for the best Ford dealer in NM. Staff are friendly and very knowledgeable. Go see Mike T or Adam T today they are awesome

Chalmers is by for the best Ford dealer in NM.

Chalmers is by for the best Ford dealer in NM. Staff are friendly and very knowledgeable. Go see Mike T or Adam T today they are awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beat sales people in NM.

Beat sales people in NM. Very knowledgeable and friendly. Mike T and Adam T. are the best. Go and see them about a Ford today

Beat sales people in NM.

Beat sales people in NM. Very knowledgeable and friendly. Mike T and Adam T. are the best. Go and see them about a Ford today

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful.

Very helpful. On time with the service. The mechanic left the seat back all the way.

Very helpful.

Very helpful. On time with the service. The mechanic left the seat back all the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I live in Oklahoma but chose to bring all my vehicle s to

I live in Oklahoma but chose to bring all my vehicle s to chalmers ford because of efficiency,quality of care.

I live in Oklahoma but chose to bring all my vehicle s to

I live in Oklahoma but chose to bring all my vehicle s to chalmers ford because of efficiency,quality of care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Diego Sanchez was was polite and kept me informed on what

Diego Sanchez was was polite and kept me informed on what was going on with my car as it was being fixed

Diego Sanchez was was polite and kept me informed on what

Diego Sanchez was was polite and kept me informed on what was going on with my car as it was being fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We were very happy with our purchase, however due to some

We were very happy with our purchase, however due to some issues with the vehicle needed to return it. Unhappy about the process they run your credit then they take you to the bank was not very satisfied with that. Unfortunately, had to return the vehicle and the sales representative, although acting nice gestures were made that were uncalled for. Rest of the management team was very helpful.

We were very happy with our purchase, however due to some

We were very happy with our purchase, however due to some issues with the vehicle needed to return it. Unhappy about the process they run your credit then they take you to the bank was not very satisfied with that. Unfortunately, had to return the vehicle and the sales representative, although acting nice gestures were made that were uncalled for. Rest of the management team was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always excellent HONEST service.

Always excellent HONEST service. Never want to fix something that does NOT NEED FIXING! So appreciated!! It?s why I keep coming back. Plus the service is fairly quick:)

Always excellent HONEST service.

Always excellent HONEST service. Never want to fix something that does NOT NEED FIXING! So appreciated!! It?s why I keep coming back. Plus the service is fairly quick:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought all my Fords at Chalmers.

Bought all my Fords at Chalmers. Great people to work with and service is excellent.

Bought all my Fords at Chalmers.

Bought all my Fords at Chalmers. Great people to work with and service is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I couldn’t be happier with my recent experience at the

I couldn’t be happier with my recent experience at the Service Department at Chalmers Ford. From start to finish, everything was smooth, professional, and truly exceeded my expectations. I want to give special recognition to Isabelle King, my service advisor. I brought in my Ford Mach-E electric Mustang for an issue with the electrical system. Naturally, any problem involving the electrical system in an EV can be very disconcerting because it all seems so incomprehensible on my part. It was extremely important that this was handled properly, and thanks to Isabelle’s expertise and outstanding communication, it absolutely was. Isabelle was exceptional — knowledgeable, professional, and incredibly attentive. She took the time to explain every detail clearly, kept me informed throughout the entire process, and ensured I understood both the issue and the resolution. Her clear communication gave me real peace of mind and confidence that my car was in the best hands. It’s rare these days to find someone who goes above and beyond like Isabelle does. She is a true asset to the Chalmers Ford team, and because of her superior service, I will definitely be returning for all my future service needs. Thank you to Isabelle and the entire team for such an outstanding experience!

I couldn’t be happier with my recent experience at the

I couldn’t be happier with my recent experience at the Service Department at Chalmers Ford. From start to finish, everything was smooth, professional, and truly exceeded my expectations. I want to give special recognition to Isabelle King, my service advisor. I brought in my Ford Mach-E electric Mustang for an issue with the electrical system. Naturally, any problem involving the electrical system in an EV can be very disconcerting because it all seems so incomprehensible on my part. It was extremely important that this was handled properly, and thanks to Isabelle’s expertise and outstanding communication, it absolutely was. Isabelle was exceptional — knowledgeable, professional, and incredibly attentive. She took the time to explain every detail clearly, kept me informed throughout the entire process, and ensured I understood both the issue and the resolution. Her clear communication gave me real peace of mind and confidence that my car was in the best hands. It’s rare these days to find someone who goes above and beyond like Isabelle does. She is a true asset to the Chalmers Ford team, and because of her superior service, I will definitely be returning for all my future service needs. Thank you to Isabelle and the entire team for such an outstanding experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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