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Ferguson Buick GMC

(4,701 reviews)
Visit Ferguson Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 360-8563 (877) 360-8563
Used (833) 241-5415 (833) 241-5415
Service (855) 528-1845 (855) 528-1845

Reviews

(4,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferguson Buick GMC from DealerRater.

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Easy to deal with.

Easy to deal with. Friendly service. It didn’t take all day like some other dealerships I’ve been to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tommy the salesman listened to all my requests and

Tommy the salesman listened to all my requests and followed through on everything. He made the purchase of the GMC Truck as smooth as possible. It was a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Got there handed them the keys and went sat down and they

Got there handed them the keys and went sat down and they called me when it was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Scheduled an oil change and tire rotation at 10:30.

Scheduled an oil change and tire rotation at 10:30. The service bay was full of vehicles and I needed in and out for I was traveling to Texas to meet a client. The service advisor walked my vehicle thru the process and I was in and out within 45 minutes! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Salesman was knowledgeable & thorough with regard to

Salesman was knowledgeable & thorough with regard to providing information regarding the vehicle’s features. They were efficient with regard to reaching an agreeable price & financing procurement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My granddaughter (Katie) is the driver of the Toyota.

My granddaughter (Katie) is the driver of the Toyota. She was treated great. I appreciate your service very much . Your warm, friendly and knowable staff are the reason I keep buying cars from Ferguson. Brenda Farr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I believe I was sold a defective transmission.

I believe I was sold a defective transmission. and Ferguson and I will tell any and everyone how the lack of customer service I did not receive !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear you did not have a great experience here. Please contact me and I would be happy to help in any way. Call the store and ask for me Brad Hornung

I was pleased had quite a few things done, it was there 2

I was pleased had quite a few things done, it was there 2 1/2 days. I thought that was a little too long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Collin Poe and Nathan really took care of me!

Collin Poe and Nathan really took care of me! Randy got me started and put me in good hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership was very courteous and professional.

The dealership was very courteous and professional. The car was ready when we arrived and Adrian, our salesman, was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.