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Ferguson Buick GMC

(4,694 reviews)
Visit Ferguson Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 360-8563 (877) 360-8563
Used (833) 241-5415 (833) 241-5415
Service (855) 528-1845 (855) 528-1845

Reviews

(4,694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferguson Buick GMC from DealerRater.

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Took vehicle in for oil change technician found several

Took vehicle in for oil change technician found several leaks,saving me possibly breakdowns and costly repairs very appreciate of that will always be taking my vehicle back for regular service Thank You team Ferguson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bought the car before it was serviced.

Bought the car before it was serviced. Once I picked it up almost a week from purchase date it went back to service for an oil leak. Part changed. Another part on back order. Part now in house. Two weeks later still no vehicle in my drive way. Frustrating. But, thankful the vehicle is being fixed with no cost to me. Frustrated that once the part was received it should be placed and vehicle out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership to do business with.

Great dealership to do business with. Couldn’t be happier with the truck I purchased and the total experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not happy with the work done my car.

Not happy with the work done my car. The air filter was changed but the meter on dash reads 30% left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went well.

Everything went well. I was greeted quickly by a Ferguson staff member. The car was ready in a timely manner. My questions were answered and the charges are what I expected. I was not hassled with additional add-on's or unexpected up charges Thank you for a pleasant and simple oil-change and tire rotation service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ferguson was very accommodating and professional.

Ferguson was very accommodating and professional. Sean was very understanding and helpful in helping me find the best car for me. I will be coming back to this awesome customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly and professional.

Friendly and professional. Plus they do great work! It is always a pleasure to visit their dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

As always my service guy (Brian Archie) was helpful.

As always my service guy (Brian Archie) was helpful. Ready for me when I arrived. The oil Change was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Body shop is best in the state 👍 Mgr Jim Cathy stays on

Body shop is best in the state 👍 Mgr Jim Cathy stays on top of everything 👍 Easy to talk with & a Caring Gentleman 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and willing to help.

Very friendly and willing to help. The salesman really cares about your needs. I will definitely do business again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.