Eufaula Ford, Inc.

Reviews

4.4 out of 5 4.4
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 7, 2017

    Pretty much painless experience with oils change and recall. That's why I keep going 40 miles from home to have the oil changed

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Susan, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than h...appy to assist you! Safe travels!

  • 5.0 out of 5
    July 10, 2017

    I found this car-buying experience to be excellent. The salesman and finance men were great. No hassles at all.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 14, 2017

    JC and crew are tops. Thanks to an awesome crew. They all need to be rewarded. Please treat them great. And don't forget Alan and crew. I would... consider another Fod because of your crew. Thanks Bryan and staff.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 9, 2017

    I hit a wild Hog Feb 14th at 5:00 a.m. in my Ford focus. I had the tow truck driver take me to Eufaula Ford. All of the staff were so helpful in getting... me on the road again. Brian set me up with a car so I could get to work at Tinker AFB that morning. Long story short, my car was totalled and I have since brought a beautiful red focus from Eufaula ford. Best car buying experience I have ever had!! Thanks to Brian and staff for all the help in finding me a car. I highly recommend them for your next car purchase or service needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 15, 2017

    Very good service I had very fast service and friendly service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 23, 2017

    Took my 2013 escape in for steering problem. Noticed afterwards more road noise. When I checked I noticed the protective cover was missing under the engine.... I called service and explained that it was missed and they said it must have come off going down the road. Surely I would have noticed if that had happened. They were not willing to correct the problem. Had a prior incident where they forgot to put a cover over the battery after replacing it. They did order the part and install.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Darrel, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than ...a stellar experience here at Eufaula Ford-Mercury. We take our customers? comments seriously so we hope that you?ll give us a call at (918) 689-7767 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

  • 4.0 out of 5
    December 1, 2016

    I have always got good service from eufaula ford. I have bought many vehicles from them. I have a 2015 pickup and recently the chrome started coming off... the wheels. My warranty was denied and I know they didn't make this decision, I still felt like they could do more, other than offer me some new wheels for $2,700..........

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 22, 2016

    Owner and management very friendly to work with. They worked with me on a fair deal.I would be trading with them in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 28, 2016

    Dealt with Eufaula ford for many years because they have always been very helpful and informative

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you found our staff so helpful, Jack! Thank you so much for being one of our valued guests and we look forward to your next v...isit!

  • 5.0 out of 5
    September 5, 2016

    JC and crew are awesome. Really need to do everything you can to keep JC. Alan and crew are very caring.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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