Reviews
Best experience ever!
It was a wonderful experience very easy to deal with Robert London and Harry Robinson and will sure to come back for other vehicle needs thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
body work at body shop
The people at the body shop are awesome! I have had work done 2 times within 3 weeks due to accidents and they were great both times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine Service
Our vehicle service was expertly performed very efficiently. We were notified in advance of any additional requirements and given the opportunity to accept or reject the additional requirements. Some service departments surprise customers with extra work. Never has happened to us at Harry Robinson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James Durham
I have purchased numerous cars from both James Durham and Harry Robinson Buick GMC and each time my experience has been great. I would highly recommend both.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love it!!!
We love our new car ,Mr.Jack went out of his way to help us get into the right car for us. All the staff there are great answer all questions you have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New terrain
Great dealership. Matched the price I saw at another dealership! Went and got the vehicle I wanted when they didn't have it. No problems at all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always great service
Always a pleasant experience to get service or repairs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great place to buy from.
We was very satisfied with our purchase and our salesman James Durham. We have bought six trucks from Harry Robinson in Ft. Smith. They always work to get us a good deal that's why I wouldn't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good transaction
I dealt with Jerry Corley mainly and the entire transaction went smoothly. I got the vehicle I wanted at a price I felt was reasonable and I think that's all anyone can hope for. Third vehicle purchased from Harry Robinson, don't regret doing business with them at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Courteous professional attention to detail
Our sales rep Jack Dean took quite a bit of time with us just looking, he was never pushey but always giving us answers and detail of what we were looking and asking about. When the time came for us to say we need time to think and digest all the info on the new car he simply explained that he would be there if we had more questions. The next day he called and asked if we were really happy with the car we looked at and asked if we would like to come by and look at the details of what it would take to get us into the car. He had info on all that upon our return and from there we felt we were treated very good from this gentleman and dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car