Russell Barnett Kia

Service department is TOP NOTCH BABY! Told me the repair would take better part of a day. Dropped my van off and they called me back 3 hours later and it was fixed! GREAT SERVICE!!

I have been around the block a few times due to my age. My experience began as I was in need of a good used vehicle with high MPG. There was nothing available in inventory but Mr Barnett had a 2017 Ford focus as a lease vehicle. It was offered to me for purchase. I bought the car with just a bit over 50 K miles. Drive train warranty was granted at no additional cost. An extended warranty was offered. I have never purchased such. Upon asking for a copy of the contract, I was impressed to find a one page contract that essentially said, you have a problem with your vehicle, bring it to me and we will fix it. Believing that the proof is in the pudding, I purchased the warranty. I should add here that I am a USMC veteran and have had experience with Mr Barnett in a veteran capacity and those experiences gave me confidence. Fast forward to today. My Ac died. I brought it in on Tuesday. Scott and his staff diagnosed, ordered a compressor and had it in, checked out and vehicle ready before noon Wednesday. This type of service in this industry is unheard of today. Everyone told me to prepare myself for the big shaft. The "shaft" I got was for Scott to drive the vehicle to me with a handshake thanking me for giving Barnett the opportunity to serve me. I am grateful and appreciate this outfit, they are second to none. You are a blessing to consumers and an honor to yourselves. Thank you, thank you, and God bless. Repeat customer for sure! BTW...I GET 40 MPG ON HIGHWAY

Every aspect from buying my car to having it serviced has been an amazing experience. Richard is just one of the amazing salespeople there. He showed me that he truly cared for my business with them, that I got the best deal and I was satisfied when I left there. The service person was amazing also . I didn’t even get into the building yet and he was waiting for me to start on my car . They were all such awesome people and I felt so confident that my car and I were both in good hands . Kudos to this dealership !!

My husband and I were extremely pleased during the purchase of our 2020 automobile, last year. Everyone was professional, courteous, and made our life easier and hassel free during that whole transaction, from the moment we set foot on the Russell Barnett premises. Just had a service completed yesterday for tire rotation and oil change. Excellent service is still the same. Thank you!

My service visit was a pleasant experience. Upon arrival , I was treated with courtesy and very efficient service. I was taken care of from the moment I arrived

The only reason that buying experience is 4 stars is Kia Motor Finance after having bought 2 cars through them with no issues what so ever and a FICO of 808 wouldn't finance this one???? We did get a great interest rate through another lender, Kia you missed this one. As far as the buying experience goes it was fun. Jim helped Laura in a very professional and patient fashion and was very knowledgeable in answering questions. Thank you all for a pleasurable buying experience.

My wife picked out the car and the salesman (Goss) was patient with no pressure. He made the car buying experience very good for her. The dealership itself was also very patient waiting over an hour for me to arrive. After the sale they were very understanding and Goss explained how to work all of the features of the car to us. I would definitely recommend them to any future car buyers

Eddie was a wonderful salesman to work with. He found me the exact car that I wanted. He showed me all of the gizmos on the car, etc. I love RB Kia.

I called Vanessa and asked if I could get an oil change and she said bring it in at 1:00 today. I was out of there in no time. The service staff is so efficient and professional.

Everyone is always helpful and kind when I come by.